Lori Peterson | Page 19

Solid service department, pi** poor parts department After moving to GP in 2013, my spouse and I have had nothing but positive experiences dealing with GP Hyundai's service department for both of our veh After moving to GP in 2013, my spouse and I have had nothing but positive experiences dealing with GP Hyundai's service department for both of our vehicles. Kevin and Lori are very friendly, thorough, and obviously take pride in doing their jobs and providing good customer service. Lee, on the other hand, is the opposite. We were having issues in both of our vehicles with our iPhones. We were using the ridiculously overpriced Hyundai iPod cables, which had the old 30-pin connectors on them along with Apple lightning adapters. Naturally, we were hesitant to drop close to $100 on two of the newer Hyundai cables with the lightning connections if they were going to be giving us the same problems. We asked Lee if it would be possible to simply try out one of the cables to make sure the same issues wouldn't happen with a new cable as with the old. He told us in the most disinterested, annoyed to have even been bothered to get up from his desk, monotone voice that he couldn't allow that because we could damage or short the cable. Seriously? Apparently we looked like the type who were going to play tug of war or were going to jam it into an electrical socket. I wasn't sure if I should be angry at his lack of interest in helping us, shocked that Hyundai would have such a dumb rule/policy, or laugh because this was such a ridiculous response to what I thought was a reasonable request. Don't worry Lee, our old cables are working again, and they haven't been damaged or shorted out yet! More

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Great purchase experience I dealt with Vince. He was extremely helpful in the experience. Service was great and it was a fantastic no pressure environment. Recommend everyone t I dealt with Vince. He was extremely helpful in the experience. Service was great and it was a fantastic no pressure environment. Recommend everyone to go down and visit them today for a great deal. More

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Awesome dealership fabuous people Outstanding, Very professional, not pushy, friendly,awesome. Went to the dealership. Meaghan was great- did not pressure me into buying a new vehicle Outstanding, Very professional, not pushy, friendly,awesome. Went to the dealership. Meaghan was great- did not pressure me into buying a new vehicle Was very obliging re my physical needs requirement. Would recommend to anyone More

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Service for 2014 Santa Fe XL on Aug. 18/16 & Sept. 02/16 Our Service Consultant was Kevin Friesen, who was very friendly and knowledgeable. He thoroughly explained the results of the service report and recom Our Service Consultant was Kevin Friesen, who was very friendly and knowledgeable. He thoroughly explained the results of the service report and recommended future service work when required. The vehicle was completely serviced including the break system and a new windshield was installed. The breaks are now 100%, however the windshield had some air noise so a new windshield was installed September 02/16. The whole service staff was very accommodating and truly worked to achieve customer satisfaction. Thank you Kevin, Lori and sevice staff at Grande Prairie Hyundia. More

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Great service each time. Kevin and Vicky help all the time. Always professional and knowledgable . They go out of their way to help and always have a frien service each time. Kevin and Vicky help all the time. Always professional and knowledgable . They go out of their way to help and always have a friendly smile More

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Feels Like Family at GP Hyundai From the first time I walked into the doors at Grande Prairie Hyundai the staff has made me feel, not only welcome, but appreciated! I was valued as a From the first time I walked into the doors at Grande Prairie Hyundai the staff has made me feel, not only welcome, but appreciated! I was valued as a person first, and a customer second. They heard my needs and strove to accommodate while treating me fairly with my trade-in. As I brought my vehicle in for servicing over the past few years I was greeted by the staff as though I was family. Of course this is where I would go when I wanted to trade-in again.. it felt like coming home. Will, Meagan, Kati, Lori and Kevin, they all got to know me by name, and they've taken such good care of me that I trust them completely! Already I've passed Kati's name along to family and friends and I always encourage people to bring their automotive needs to Grande Prairie Hyundai. More

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2nd time around Got a much better deal this time around with this dealership. Really happy with the new car & got great service. Wasn't all that happy the first time Got a much better deal this time around with this dealership. Really happy with the new car & got great service. Wasn't all that happy the first time around. More

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EXCELLENT Great staff to deal with in all departments. They did their best to get me into a car i both love and can afford. Not only are my car payments afforda Great staff to deal with in all departments. They did their best to get me into a car i both love and can afford. Not only are my car payments affordable(thanks to Kati and Will) but my insurance payments are too.(Thanks to Brittany)Happy as can be😊 More

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Always a great experience! Always a pleasure to deal here, professional, courteous, they always try to make the best experience right from the time you walk through the door. Always a pleasure to deal here, professional, courteous, they always try to make the best experience right from the time you walk through the door. Your shuttle driver is excellent as well. Thanks! More

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Best Service stuff in Town Since I own the Hyundai in Grande Prairie, I brought my car to this dealership for all the services. Best service in town. Very friendly stuff. Especi Since I own the Hyundai in Grande Prairie, I brought my car to this dealership for all the services. Best service in town. Very friendly stuff. Especially Lori is very friendly and knowledgeable. Highly recommended. More

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