born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
making the choices that are best for the customer
187 Reviews
Write a Review187 Reviews of Ken Yates
September 29, 2024
We had the smoothest experience ordering and picking up our 2024 RAV4 hybrid thanks to Ken Yates. He was patient, understanding and was always there to answer our questions along the way. Thanks Ken! our 2024 RAV4 hybrid thanks to Ken Yates. He was patient, understanding and was always there to answer our questions along the way. Thanks Ken! More
Other Employees Tagged: Brian Komar
September 25, 2024
She’s a very good person and I appreciate her Great customer service thank you 😊 Abdul customer service thank you 😊 Abdul More
Other Employees Tagged: Rita Dalal
September 14, 2024
Ken Yates truely is a trustworthy car salesman. Thank you Ken for your guidance in choosing the hybrid version of the Rav4. And I love the XLE package! Thanks for all your support and advice! Thank you Ken for your guidance in choosing the hybrid version of the Rav4. And I love the XLE package! Thanks for all your support and advice! More
Other Employees Tagged: Janine Feenstra
August 22, 2024
Ken was great to deal with with my limited time and availability! He gave great advice and was very honest. availability! He gave great advice and was very honest. More
Other Employees Tagged: Janine Feenstra
August 18, 2024
Great service! Answered all my questions and went beyond necessary to ensure that we were extremely happy with our purchase! Answered all my questions and went beyond necessary to ensure that we were extremely happy with our purchase! More
Other Employees Tagged: Andre de Coning
July 18, 2024
Ken Yates provided exemplary service when I bought my 2024 Highlander Grand Hybrid. Denis Dabous provided excellent service regarding the installation of the towing package that I purchased with the vehi 2024 Highlander Grand Hybrid. Denis Dabous provided excellent service regarding the installation of the towing package that I purchased with the vehicle. More
Other Employees Tagged: Dennis Dabous
June 11, 2024
She was very knowledgeable, helpful, kind, considerate of my schedule, and very friendly! Great service. my schedule, and very friendly! Great service. More
Other Employees Tagged: Andre de Coning, Enna Pinacho
June 07, 2024
Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More
Other Employees Tagged: John Rossini, Jason DeFelice