Ken Yates | Page 11

Excellent Staff, Great Dealership and Experience My wife and I came to Toyota Town in London in search of a new vehicle for her, and Ken immediately was able to assist us in finding exactly what she My wife and I came to Toyota Town in London in search of a new vehicle for her, and Ken immediately was able to assist us in finding exactly what she needed in a 2019 Corolla Hatchback. His knowledge of the vehicles coupled with his experience in financing within the budget we gave him ended up giving us an excellent experience. All of the people at Toyota Town including Ken were wonderful to work with. (In fact so great that I decided to trade in my own competitor brand vehicle for an all new 2019 Tacoma.) Kudos all around to Ken and all the staff at Toyota Town. Wonderful experience and 10/10, would recommend. More

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Moving up to a Lexus We went to meet with Sylvia Donovan to trade a Tocoma truck, the reason for the truck has changed. We thought we would be trading for another Rav4 bu We went to meet with Sylvia Donovan to trade a Tocoma truck, the reason for the truck has changed. We thought we would be trading for another Rav4 but a new model. We felt the new model did not have any deals and the interest rate was too high. Sylvia suggested looking at the Lexus NX300. My first sitting in the SUV, I knew this would be the best lease for us. We were going to Florida so when we picked up the Lexus, we left immediately for Florida from the show room. It was the best drive we have had. Tom has a bad back and he was ready to sleep in the SUV since the seats were so comfortable. This was the best lease we have had and that we were able to afford with the rebates and low interest rate. We are both very impressed with the Lexus NX300. Thank you so much Sylvia for suggesting this vehicle to us, we both love it. More

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Gret experience ! With the passing of my wife a couple yeasrs ago I hadn't made a big decision by myself in 26 years. I was quite nervous about a purchase of a new car With the passing of my wife a couple yeasrs ago I hadn't made a big decision by myself in 26 years. I was quite nervous about a purchase of a new car on my own. Ken Yates and Andre De Coning walked me through the process of finding the right car for me and financing while clearly explaining every detail. Everyone at Toyota Town were friendly and very helpful. I will always respect the dealership and it's employees. Great experience ! More

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Great customer service! They have a friendly atmosphere and intelligent staff. I had my young child with me and we felt welcome and appreciated as we shopped and completed t They have a friendly atmosphere and intelligent staff. I had my young child with me and we felt welcome and appreciated as we shopped and completed the purchase. More

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Didn't end up buying, but great service Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. G Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. Great service highly recommended! More

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Fantastic experience at Toyota Town! Just leased a 2018 RAV4 from Toyota Town. Big thank you to Ken, who was super helpful and always available to answer all my questions. He made the pro Just leased a 2018 RAV4 from Toyota Town. Big thank you to Ken, who was super helpful and always available to answer all my questions. He made the process easy and fast! Loving my new car! More

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Easy to Deal With This is the second or third Toyota Corolla that we've bought from Ken Yates at Toyotatown. He is great to deal with. He listened carefully to what we This is the second or third Toyota Corolla that we've bought from Ken Yates at Toyotatown. He is great to deal with. He listened carefully to what we wanted and worked with us to find a car that fit our needs. We were pleased with the simplicity of the deal, the trade-in value we got and the final price of the car. He even stayed late to help us. We would definitely recommend him and Toyotatown. Thanks Ken. More

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Great Service Advisor. Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't come out with a replacement for the Venza, I will be looking at other brands. More

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A great experience Ken and Nicole were great in talking me through the process once I had made a selection. They were both warm and fair, answered any and all questions Ken and Nicole were great in talking me through the process once I had made a selection. They were both warm and fair, answered any and all questions I had. More

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Just bought our 3rd Highlander from Toyota Town We just purchased our 3rd Highlander from Toyota Town and absolutely love it. Ken Yates was our Product advisor and this is the 4th vehicle he has hel We just purchased our 3rd Highlander from Toyota Town and absolutely love it. Ken Yates was our Product advisor and this is the 4th vehicle he has helped us purchase. It has always been been a positive experience and Ken has always worked hard to help us find the perfect vehicle within our budget and has never pressured us once to purchase a certain vehicle. Thank you Ken and thank you Toyota Town for the continued positive experiences and helping us throughout the entire process of purchasing a vehicle. Ryan Hutchinson More

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