![Ken Yates at ToyotaTown](https://cdn-user.dealerrater.com/images/dealer/40027/employees/a561e16f1445.jpg)
born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 6 mos
Industry Experience
38 yrs, 6 mos
Specialties & Trainings
making the choices that are best for the customer
179 Reviews
Write a Review179 Reviews of Ken Yates
June 11, 2024
She was very knowledgeable, helpful, kind, considerate of my schedule, and very friendly! Great service. my schedule, and very friendly! Great service. More
Other Employees Tagged: Andre de Coning, Enna Pinacho
June 07, 2024
Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More
Other Employees Tagged: John Rossini, Jason DeFelice
April 17, 2024
Had a couple questions about seat heaters that don't reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would res reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would resort to low quality products as they seem to have done in the rav4 hybrid. I'm glad we leased so we can try another manufacturer when the lease is done. More
March 12, 2024
I was satisfied and impressed by the services I got from this place. Thank you . this place. Thank you . More
Other Employees Tagged: Shawn Longworth, Andre de Coning
February 22, 2024
Ken and Rita were extremely helpful with the purchase of my new vehicle. They made sure I had a loaner while waiting for my car and kept me updated during the process. my new vehicle. They made sure I had a loaner while waiting for my car and kept me updated during the process. More
Other Employees Tagged: Rita Dalal
August 05, 2023
Great service great people work here. Love my Toyota. I’m on my third one Love my Toyota. I’m on my third one More
Other Employees Tagged: Andre de Coning
August 03, 2023
I had a great experience with Ken Yates while purchasing my Rav4 Hybrid. Ken was very helpful, and my new car even came in sooner than expected. The only complaint I could possibly make has nothing to my Rav4 Hybrid. Ken was very helpful, and my new car even came in sooner than expected. The only complaint I could possibly make has nothing to do with the dealership, and that's the fact you can't really negotiate on price in this market. More