Karen Proulx
Karen Proulx at Northgate Chevrolet Buick GMC Ltd
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Karen Proulx

New Vehicle Sales Manager

Northgate Chevrolet Buick GMC Ltd

13215 - 97 St NW
Edmonton, AB T5E 4C7

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rated
41 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

30 yrs, 6 mos

not yet
rated

41 Reviews

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41 Reviews of Karen Proulx

August 01, 2024

Dealership Rating
Employee Rating

I had a great experience with Frank and Karen at Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% rec More

by andrea.crouch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Romano

November 30, 2023

Dealership Rating
Employee Rating

I will never recommend Northgate Chevrolet Buick GMC to anyone. The customer service is terrible, there is zero communication, as soon as the New sales team has to work and put effort into sourcing a vehic More

by hunterk27
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Stephen Duff

Nov 30, 2023

Northgate Chevrolet Buick GMC Ltd responded

Hi hunterk27, my name is Tony and I am the Internet Sales Manager here at Northgate. Please call me at 780-476-3371 and we can have a chat. I would like to see if there is anything we can do to help make things right for you.

November 18, 2023

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Employee Rating

Would definitely recommend Northgate to anyone extremely helpful staff who go above and beyond to meet your needs. Frank was amazing to deal with!!! More

by mcgrath_charlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Romano

December 19, 2022

Dealership Rating
Employee Rating

Frank Romano went over and above to first find me the truck I wanted and make the purchasing experience easy and painless. Karen in the finance department was equally helpful and pleasant. The only co More

by knetter
Recommend Dealer
Yes

Other Employees Tagged: Frank Romano

August 23, 2022

Dealership Rating
Employee Rating

The staff at NORTHGATE went ABOVE and BEYOND for me. I am incredibly happy with my purchase and I will absolutely deal with them again. More

by my_magic_feet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn MacDougall, Frank Romano

Aug 24, 2022

Northgate Chevrolet Buick GMC Ltd responded

Thank you for your excellent review! We appreciate you choosing Northgate Chevrolet Buick GMC and cannot wait to work with you again.

June 26, 2022

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Employee Rating

What an awesome experience! Frank went above & beyond to help us find our perfect truck! He was always so friendly & kept us updated on the status of our truck! We definitely wi More

by carol.schlachter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Romano

Jun 27, 2022

Northgate Chevrolet Buick GMC Ltd responded

We are so thrilled that you had a great buying experience with Frank and our team! Thank you for choosing Northgate Chevrolet Buick GMC and we look forward to seeing you again in the future!

January 03, 2022

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Employee Rating

The guys at Northgate were extremely helpful and courteous and got me in a new vehicle asap. Can't recommend them enough! More

by Sstuber22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lowe, Frank Romano

Jan 04, 2022

Northgate Chevrolet Buick GMC Ltd responded

We are thrilled to hear about your positive experience with our team and appreciate your recommendation. Thank you for choosing Northgate Chevrolet Buick GMC!

November 20, 2021

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Very friendly and great customer service!! I am extremely happy with my new Blazer! One look and I was sold! More

by cindygurba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Northgate Chevrolet Buick GMC Ltd responded

Thank you for the excellent 5-star review, Cindy! We pride ourselves on providing the best customer service possible, so we are pleased to hear that you love your new Blazer. Thank you for choosing Northgate Chevrolet Buick GMC!

November 18, 2021

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Factory ordered truck from Robert Mennie who retired before it arrived so I got to deal with Frank also to finalize everything. Everyone was very nice and they did as agreed when I ordered the truck wit More

by Justyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Northgate Chevrolet Buick GMC Ltd responded

Hi, thank you for the awesome 5-star review. Our team is happy to hear about your overall experience with Robert and Frank, and we hope you enjoy your new truck! We always make customer service our top priority. Thank you for choosing Northgate Chevrolet Buick GMC.

November 10, 2021

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I picked up my new 2021 Denali last week and am so happy with it and the service provided by Pete, Frank, Karen and the Northgate Team! The vehicle is awesome but getting to the point of purchasing it coul More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Jewer, Frank Romano

Nov 12, 2021

Northgate Chevrolet Buick GMC Ltd responded

Hi, Tom. Our team is so happy to hear you had a great experience. Congratulations on your new 2021 GMC Denali, we truly hope you enjoy it! Thank you for taking the time to leave us such great feedback. Hearing that you had an awesome visit makes us very proud. Thank you for the 5-star review, and for choosing Northgate Chevrolet Buick GMC.

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