Karen Proulx
New Vehicle Sales Manager
Northgate Chevrolet Buick GMC Ltd
13215 - 97 St NW
Edmonton, AB T5E 4C7
Dealership Experience
13 yrs, 9 mos
Industry Experience
30 yrs, 6 mos
41 Reviews
Write a Review41 Reviews of Karen Proulx
August 01, 2024
I had a great experience with Frank and Karen at Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% rec Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% recommend again. More
Other Employees Tagged: Frank Romano
November 30, 2023
I will never recommend Northgate Chevrolet Buick GMC to anyone. The customer service is terrible, there is zero communication, as soon as the New sales team has to work and put effort into sourcing a vehic anyone. The customer service is terrible, there is zero communication, as soon as the New sales team has to work and put effort into sourcing a vehicle they give up. Stephen Duff was a nightmare to deal with, with his snarky attitude and remarks, his laziness and lying lost Northgate a sale, and a reoccurring future customer. My Experience was an 8 month headache attempting to purchase a brand new Chevrolet Silverado. Terrible customer service throughout my experience, no communication, lies told to me and excuses upon excuses made by Stephen Duff. More
Other Employees Tagged: Stephen Duff
November 18, 2023
Would definitely recommend Northgate to anyone extremely helpful staff who go above and beyond to meet your needs. Frank was amazing to deal with!!! helpful staff who go above and beyond to meet your needs. Frank was amazing to deal with!!! More
Other Employees Tagged: Frank Romano
December 19, 2022
Frank Romano went over and above to first find me the truck I wanted and make the purchasing experience easy and painless. Karen in the finance department was equally helpful and pleasant. The only co truck I wanted and make the purchasing experience easy and painless. Karen in the finance department was equally helpful and pleasant. The only complaint I have is the truck is incomplete it is missing the cab rock bars on the base of the cab. I will recommend any and everyone looking for GMC or Chev product to Frank for sure. More
Other Employees Tagged: Frank Romano
August 23, 2022
The staff at NORTHGATE went ABOVE and BEYOND for me. I am incredibly happy with my purchase and I will absolutely deal with them again. I am incredibly happy with my purchase and I will absolutely deal with them again. More
Other Employees Tagged: Shawn MacDougall, Frank Romano
June 26, 2022
What an awesome experience! Frank went above & beyond to help us find our perfect truck! He was always so friendly & kept us updated on the status of our truck! We definitely wi Frank went above & beyond to help us find our perfect truck! He was always so friendly & kept us updated on the status of our truck! We definitely will be returning customers! Thanks so much! More
Other Employees Tagged: Frank Romano
January 03, 2022
The guys at Northgate were extremely helpful and courteous and got me in a new vehicle asap. Can't recommend them enough! courteous and got me in a new vehicle asap. Can't recommend them enough! More
Other Employees Tagged: Mike Lowe, Frank Romano
November 20, 2021
Very friendly and great customer service!! I am extremely happy with my new Blazer! One look and I was sold! happy with my new Blazer! One look and I was sold! More
Other Employees Tagged: Sean Codner, Lisa Cameron, Frank Romano
November 18, 2021
Factory ordered truck from Robert Mennie who retired before it arrived so I got to deal with Frank also to finalize everything. Everyone was very nice and they did as agreed when I ordered the truck wit before it arrived so I got to deal with Frank also to finalize everything. Everyone was very nice and they did as agreed when I ordered the truck with no surprises. More
Other Employees Tagged: Tom Waring, Robert Mennie, Frank Romano
November 10, 2021
I picked up my new 2021 Denali last week and am so happy with it and the service provided by Pete, Frank, Karen and the Northgate Team! The vehicle is awesome but getting to the point of purchasing it coul with it and the service provided by Pete, Frank, Karen and the Northgate Team! The vehicle is awesome but getting to the point of purchasing it could not have happened without the names of the people above! Frank was available when I needed and responded to my inquiries and visits! Pete did everything he could to get truck I wanted and the deal I needed. Trading of my truck was a key part of this deal and these guys made it happen! This is my first time purchasing a new GM product and it was a truly great process! There was no typical sales pressure and was not the usual pain filled process as I have experienced in the past with other dealers! So Thank you for this! Karen was helpful, friendly and efficient! She helped seal the deal. I have no had great servicing from my previous dealers, so I am really looking forward to great service Northgate is known for providing to their customers. Thank you again Pete, Frank and Karen and the Northgate Team! More
Other Employees Tagged: Pete Jewer, Frank Romano