Jason DeFelice | Page 42

ToyotaTown service review Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité touj Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité toujours. Merci les gars et les filles de la ville . D. More

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Great experiencing dealing with Toyotatown. Has been dealing with Toyota Town for 12 years. Purchased vehicle from Ken Yates, second to none sales person. Servicing is very good, no pressure a Has been dealing with Toyota Town for 12 years. Purchased vehicle from Ken Yates, second to none sales person. Servicing is very good, no pressure and they stand by their repairs. Would not hesitate purchasing a vehicle from them if they have what I'm looking for. More

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comparison I had purchased my last car ( matrix) with competition motors and I had a problem with the new car stalling out and the service dept there could not I had purchased my last car ( matrix) with competition motors and I had a problem with the new car stalling out and the service dept there could not fix my car... the service at toyotatown kept my car and was able to fix my car to my satisfaction. the only reason I bought my car at competition motors was because I wanted to deal with Ken as he had moved to that location. ( I felt comfortable with his sales techniques). I continue to use TT for my services. and am grateful that Ken has returned to TT. More

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Toyotatown Number 1 I can still recall the day when we approached Toyotatown re changing automobile manufacturers. At that time and ever since the response had been outs I can still recall the day when we approached Toyotatown re changing automobile manufacturers. At that time and ever since the response had been outstanding. We have been delighted with the Toyota brand. as important, we have been delighted with the contacts and service at Toyotatown. Ken Yates, our sales representative, has assisted us with trades providing excellent advice and service. Hw understands our wants/needs and reacts accordingly. The friendly atmosphere, the consistent excellent service and first class results have been the hallmark of the Toyotatown Service Department. From the time one calls to the time one drives out off the facility the experience is outstanding. More

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Dealing with them for over 20 years I've been dealing with Ken Yates for over 20 years and so far, he's always pulled thru for me. If you are in the market for car, don't hesitate to as I've been dealing with Ken Yates for over 20 years and so far, he's always pulled thru for me. If you are in the market for car, don't hesitate to ask for Ken Yates. As for the service department, I ran into a couple of snags with them but they have been fair with me to date. More

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Stranded and rescued by Jason at Toyota Town in London. After failing to receive a recall notice from Toyota Canada we found ourselves stranded low on oil after oil cooling lines burst. A call to the d After failing to receive a recall notice from Toyota Canada we found ourselves stranded low on oil after oil cooling lines burst. A call to the dealer got us Jason Defelice on the phone. Even though we hadn't had worked done at this dealership before, Jason worked us through the process, found our 2009 Highlander in the system and noted three recalls that hadn't been dealt with. He was very professional advising that they could get the vehicle in the same day and helped arrange towing while my wife and I went off to work. Much to our delight we picked up our vehicle that same day after the service area closed. The oil lines had been repaired and the other recall items dealt with. All we had to pay for was the tow which we have coverage for. All in all a great experience and we never even saw Jason. Talk about seamless. Thanks Toyota Town we will be back. More

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Amazing. This is my 6th RAV 4! I love the RAV 4. I am driving my 6th one! Sylvia Donovan and Toyotatown rock! The service department is fabulous and treats their customers excellent I love the RAV 4. I am driving my 6th one! Sylvia Donovan and Toyotatown rock! The service department is fabulous and treats their customers excellently! More

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Bad service experinece I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer ser I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer service and Sylvia Donovan is prime example of that, on the other hand its service dept lack the vision and the attention of building and maintaining its customers relationship and treat its customers as an opportunity to milk them regardless if they are loyal customers or not. I had two bad experiences at its service department and the last one just happened last week and I made the desicion to stop servicing my car there and even not to trade my Corola and buy a brand new RAV4 from this dealership as it fails to followed back with me after discussing my issues with 3 individual employees at this dealership. More

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Great Service I received great service from Jason at Toyota Town. Toyota Town was able to fix problems with my car other mechanics were not able to fix. The servi I received great service from Jason at Toyota Town. Toyota Town was able to fix problems with my car other mechanics were not able to fix. The service technician, Jason went above and beyond to help me. He also gave me a %10 discount on a large bill. I would go back there any day. More

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Stu Shaw - Great people and dealership. I am on my fourth Toyota from this dealership and have dealt with Ken Yates for the last three. Ken is easy to deal with and knows his product. As f I am on my fourth Toyota from this dealership and have dealt with Ken Yates for the last three. Ken is easy to deal with and knows his product. As for service, Todd Servant, Ed Dodich, Joe Moniz and John Rossini are great to deal with and very helpful. Everyone I have contacted at Toyotatown has been extremely helpful and friendly. I would highly recommend this dealer to anyone. More

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