Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
July 04, 2023
Jason is incredibly honest and trustworthy. He always goes above and beyond. Provides advice and recommendations that are relevant and important! He’s never let us down once in the many time He always goes above and beyond. Provides advice and recommendations that are relevant and important! He’s never let us down once in the many times we’ve serviced our vehicles at Toyotatown! More
June 24, 2023
Jason went over and above my expectations when it came to servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! More
June 16, 2023
Jason was friendly, efficient, and very clear. Overall it was a good experience. It was nice to see work cubicles and reliable wifi in the centre. I was able to work effectively while waiting for Overall it was a good experience. It was nice to see work cubicles and reliable wifi in the centre. I was able to work effectively while waiting for the service, saving the need for a loner or ride elsewhere. More
June 04, 2023
There is only one word to describe Jason. AMAZING. Always helpful and knowledgeable. Very helpful. AMAZING. Always helpful and knowledgeable. Very helpful. More
Other Employees Tagged: Sylvia Donovan
June 03, 2023
About the same as other dealerships. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. More
June 02, 2023
Jason, I really appreciate your help . You are amazing and professional . Jason over the top as usual. Over 5 years now same positive attitude towards your customers. This the second Toyot You are amazing and professional . Jason over the top as usual. Over 5 years now same positive attitude towards your customers. This the second Toyota car from your dealership and Jason make my life easier when it’s come to service. Best Regard Jason . More
Other Employees Tagged: Baz Afara, Rita Dalal
June 02, 2023
Staff at dealer are great! Head office not so much. Took Toyota Canada 54 weeks to release parts to fix my Rav4 which was under warranty. Head office not so much. Took Toyota Canada 54 weeks to release parts to fix my Rav4 which was under warranty. More
Other Employees Tagged: John Rossini, Al Farmer

