Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
Read more381 Reviews
Write a Review381 Reviews of Gwen Jones
December 21, 2022
This dealership is professional, courteous and respectful in every respect. There is an attention to detail to ensure an exemplary customer experience. in every respect. There is an attention to detail to ensure an exemplary customer experience. More
Other Employees Tagged: Andre de Coning
December 04, 2022
Very professional dealership and highly qualified staff. They have an excellent customer service and sales staff are amazing. They have an excellent customer service and sales staff are amazing. More
Other Employees Tagged: Janine Feenstra
November 22, 2022
This is my second customer interaction with Savannah and again I found her to be knowledgeable, professional and pleasant. All prices were provided without prompting. again I found her to be knowledgeable, professional and pleasant. All prices were provided without prompting. More
Other Employees Tagged: Savannah Campbell
October 14, 2022
Excellent customer service with pleasing personality. Very informative and caring, business is dealt with customer state of affordability and comfort of use of vehicle. I would recommend any person to th Very informative and caring, business is dealt with customer state of affordability and comfort of use of vehicle. I would recommend any person to this Dealership, they will never let you leave without a vehicle that will suit your needs. Great team to work with. More
Other Employees Tagged: Rita Dalal
September 27, 2022
We just purchased the 2022 Tundra TRD Pro and it was a great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job Gwen we really appreciated all your efforts! Janine in Finance arranged a vehicle to use as I waited for my new truck to be detailed! Great customer service! I would also like a big shout out to the Service Manager who was always professional when working on my old Tundra! Highly recommend this dealership they really due take care of their customers!! Thank you!!!! More
Other Employees Tagged: Janine Feenstra
September 25, 2022
The service at Toyotatown is always first rate. They are on time, courteous and professional. They are on time, courteous and professional. More
Other Employees Tagged: MJ Rizkalla
September 09, 2022
I went into Toyota Town looking to buy my first ever brand new vehicle, without much self confidence in how that process works. I fortunately met Gwen Jones and Rita Dalal, who were both able to help gu brand new vehicle, without much self confidence in how that process works. I fortunately met Gwen Jones and Rita Dalal, who were both able to help guide me through this process. Gwen Jones was absolutely wonderful, very knowledgeable towards used and new cars, and provided a path for myself to traverse in the decision of purchasing a vehicle. In the future, when a friend or family member shows interest in buying a vehicle I will be recommending Gwen Jones to them immediately. Rita Dalal was very professional and complimentary of my financial situation. Rita gave me confidence in my ability to afford a new vehicle as a young professional, and was very fun to chat with. While chatting with Rita, she also recommend to me an insurance agent that was able to give me a lowered rate than I previously had, which was a huge bonus. All around excellent and friendly service. When I need another vehicle further in life, I will be going back to Toyota Town. More
Other Employees Tagged: Rita Dalal
September 09, 2022
GWEN was extremely helpful and very informative! My Mom had a car accident and was not expecting to have to replace her car. Gwen was so kind and understanding and really helped with the entire pr My Mom had a car accident and was not expecting to have to replace her car. Gwen was so kind and understanding and really helped with the entire process. Gwen's approach was just what we needed after going through the logistics and emotions of an accident and buying a car! way to go Gwen and PLEASE ask for her, you wont be disappointed. More
Other Employees Tagged: Brian Komar, Rita Dalal
September 07, 2022
Gwen was a pleasure to deal with, very knowledgeable and explained all the details of my new RAV4 Hybrid in a way that I had very few questions. More than pleased with my experience. I have and will contin explained all the details of my new RAV4 Hybrid in a way that I had very few questions. More than pleased with my experience. I have and will continue to recommend Gwen Jones to friends that are shopping for new or used vehicles. Thanks Gwen & ToyotaTown!! More
Other Employees Tagged: Rita Dalal

