Andre Smith | Page 39

No stress, no pressure buying process. I went for a 'tire kicking' test drive to start with as I'd never owned or even driven a Kia before. It started with very prompt, friendly replies fr I went for a 'tire kicking' test drive to start with as I'd never owned or even driven a Kia before. It started with very prompt, friendly replies from Peter Stokes from my initial generic web site inquiry and then from subsequent emails. Went out for a test drive on the same day as my initial web inquiry - talk about efficient! They were also one of the only Kia dealerships that had the model I was interested available to test drive. Since this was just for initial impressions, I made it clear to Peter that I was doing homework and was not sure what I was interested in buying yet. Also, on my suggestion, Andre (sales manager) looked at my trade in vehicle while I was out test driving with Peter - again very efficient. What I appreciated most was that Peter was there to give me information and was not doing any high pressure sales. It was very relaxed and friendly - unlike a certain Ford dealership I had recently been to in Manotick that was all about the high pressure sale approach. In the end I went back for a 2nd test drive with my wife and because we both liked the car and we liked the relaxed dealership sales approach, we didn't feel the need to hunt around the city anymore. To make a long story short, we felt well looked after, received a fair deal on a very popular model that had to be ordered from the factory, and received good followup communication up to and throughout delivery and pickup - including a small speed bump with the winter tire setup that was easily resolved. Kudos and thank you to Peter, Andre and the Turpin team - including the service department that was involved in the winter tire resolution. More

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Love the personal treatment - Above and Beyond! I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail to make it an extremely positive experience. While having my car in for regular maintenance recently, they went out of their way to ensure I knew everything involved, helped with exploration of winter tire options and got it all done quickly. Their professionalism and ability to make me feel like 'part of the family' never fails to impress me. I will never go anywhere else. More

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Best place to get a car! Our family just got our first Kia (Sorento) from Turpin Kia and the experience was first class. Finally! A dealership that prides themselves on hone Our family just got our first Kia (Sorento) from Turpin Kia and the experience was first class. Finally! A dealership that prides themselves on honesty, loyalty, value, and customer experience. The entire team were beyond exceptional and professional from the first test drive to the delivery. Special thanks to Fern and Andre for making the car buying experience the easiest and seamless one we've ever done. More

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My Wife went in on Saturday morning and met with Mike and Peter. We ended up buying a new Sorento. Very impressed with the professionalism. Peter. We ended up buying a new Sorento. Very impressed with the professionalism. More

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new car Thanks Mike for helping us with purchase of our new car. You made the experience a good one. No undue pressure and gave the facts. A pleasure to do b Thanks Mike for helping us with purchase of our new car. You made the experience a good one. No undue pressure and gave the facts. A pleasure to do business with you. Looking towards our first road trip. David and Maureen More

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Great Experience - Honest and Straight Up! I just purchased my third Kia vehicle from Mike and came away, again, with a great car at a good price. Turpin Kia in Carleton Place has a first clas I just purchased my third Kia vehicle from Mike and came away, again, with a great car at a good price. Turpin Kia in Carleton Place has a first class operation with a professional team of employees and associates. Both Mike and Andre made me feel well informed and confident in my purchase. I am very pleased with my experience there and highly recommend Kia Turpin in Carleton Place to anyone considering the purchase of a new and/or used vehicle. Thank you and all the best. Dave More

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Love my new car! Turpin Kia in Carleton place, gave such amazing service. Andre and the team did a fantastic job at getting me exactly what I needed. My whole e Turpin Kia in Carleton place, gave such amazing service. Andre and the team did a fantastic job at getting me exactly what I needed. My whole experience, start to finish was very enjoyable, so much that even days after, I am still boasting about how great the service was. I would highly recommend Turpin Kia. Thank you Andre and the team! More

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Too Easy Andre and Mike were both friendly and informative in helping us to find the car we wanted. Everything went according to the plan. Looking forward to w Andre and Mike were both friendly and informative in helping us to find the car we wanted. Everything went according to the plan. Looking forward to working with them again. More

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Amazing experience buying a new car. Staff is friendly and knowledgeable. There was no pressure at all. Walked through the process step by step. Wouldn't buy a car buying a new car. Staff is friendly and knowledgeable. There was no pressure at all. Walked through the process step by step. Wouldn't buy a car from anyone or anywhere else. More

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I bought my new Kia Forte Turpin Kia was extremely helpful in getting me the car I was looking for. They went to great lengths to get in the model I wanted in the colour I want Turpin Kia was extremely helpful in getting me the car I was looking for. They went to great lengths to get in the model I wanted in the colour I wanted and I was very thankful for the great service they provided! Highly recommend visiting Turpin Kia to shop for your new vehicle! More

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