Andre Smith | Page 38

Welcoming Staff Hello all, just a quick review of our experience with a new car purchase. All the sales and service staff we’ve been in contact with have gone above Hello all, just a quick review of our experience with a new car purchase. All the sales and service staff we’ve been in contact with have gone above and beyond making our purchase exceptional. From the test drives that were numerous to the time pointing out the features of the vehicles of interest the sales staff were patient and accommodating. Andre, Mike and Andrea thank you for helping us choose the right KIA for us. More

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The excellence of Turpin KIA for sales and service. Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we experienced in buying a 2016 Soul continues to be the value and practice of Turpin KIA. We look forward to dealing with Turpin KIA when we purchase our next car (around 2022), ideally another Soul. Mike Peters was exceptional in his consideration, straightforwardness, and patience over the months leading up to the sale. We felt no pressure to buy; instead, we benefited from Mike’s professionalism and knowledge as we worked toward what to buy and when to purchase. Similarly, Andre Smith’s plain language explanations enabled us to obtain the optional products/services and financing that was right for us. It is reassuring to deal with folk who are straightforward and fair in ensuring quality relations with Turpin KIA’s clients (i.e., beyond the treatment of customers). How they treat clients was demonstrated by securing the out-of-stock model that we wanted from a distant dealership. Thank you! Our satisfaction with the servicing of our 2016 Soul could not be higher, both for service under warranty and afterwards (we average about 55,000 kilometers annually). Karen Clouter always is friendly and helpful in arranging appointments, and Terry Koeslag runs an excellent shop. We thank the service technicians and staff who maintained our care. We look forward to Turpin KIA servicing our new car over the upcoming years. More

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Second to none I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Pete I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Peters in sales is just a down to earth tell it like it is salesman and very helpful. Not at all pushy, just helpful. The rest of the staff during the sale was also top notch. This is my second Kia having bought the 1st one in Oct. 14. The service staff is always very helpful and Terry the service manager goes out of his way to help solve problems should they arise. I would recommend this dealership to anyone. More

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Friendly and Helpful folks This is the second car I've purchased from Turpin Kia. The first time was more of a spur-of-the-moment thing. This time, it was more dire. The car I This is the second car I've purchased from Turpin Kia. The first time was more of a spur-of-the-moment thing. This time, it was more dire. The car I had purchased just over 3 years earlier had blown its engine. I needed a new car. They were able to work some magic and get me into a brand new 2020 Kia Soul, and squeezed out the best deal I could get with what I had. Mike, Andrea and Andre all had a hand in getting things straightened up and me on my way. The only hiccup came with regards to tires, due to a miscommunication. Anything you ask about, make sure whichever sales rep you deal with, tell each of them and get it in writing. More

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Amazing Buying Experience!!! I had been shopping for a new vehicle for a while and visited many dealerships and car salespeople in my journey. I heard great things about Kia Turp I had been shopping for a new vehicle for a while and visited many dealerships and car salespeople in my journey. I heard great things about Kia Turpin in Carleton Place, so I made the trip out there from Ottawa with my brother-in-law. As we arrived, we were greeted immediately by Peter Stokes and he made us feel comfortable throughout the entire purchasing process. No games and back and forth. Both Peter and Andre Smith (Sales Manager) were very friendly, honest and professional. Each of them was very transparent and it was evident that they knew their product. I would recommend this dealership and working with Peter and Andre to anyone looking to buy a KIA. I've also really been impressed with the services offered by KIA and the quality of their vehicles. Lots of thought has gone into designing their cars and features. Happy First Time Kia Buyer!!!! More

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Best experience in purchasing new vehicle in 20+ years! Well worth the short drive from Ottawa to Carleton Place - no pressure - clear and transparent deal - refreshing experience - no games - quality veh Well worth the short drive from Ottawa to Carleton Place - no pressure - clear and transparent deal - refreshing experience - no games - quality vehicle with fair pricing - highly recommended!!! More

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Buying a car is my worst nightmare! Dealing with Mike & team was relaxing, honest, efficient and appreciated. He determined what I wanted and needed and found the right car for me. I can’t thank you enough team was relaxing, honest, efficient and appreciated. He determined what I wanted and needed and found the right car for me. I can’t thank you enough! More

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Great Customer Service I had a really great experience with Turpin Kia and Both Peter and Andre went above and beyond to make sure that everything went smoothly. They exceed I had a really great experience with Turpin Kia and Both Peter and Andre went above and beyond to make sure that everything went smoothly. They exceeded my expectations. More

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I'd like to thank you both for all your help in this process, it's definitely the right car for me. Regarding dealerships you guys do it the right way. No BS, nothing hidden, and likely a lot more effor process, it's definitely the right car for me. Regarding dealerships you guys do it the right way. No BS, nothing hidden, and likely a lot more effort into the sale than most dealership/sales people would bother with. It was the best car buying experience I've had. More

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So impressed by all Peter was wonderful, most helpful and heard what we we’re looking and directed us in the right direction, so patient with us since we started to just Peter was wonderful, most helpful and heard what we we’re looking and directed us in the right direction, so patient with us since we started to just look around and just not sure what we wanted. No pressure what so ever and so informative to all that was available. More

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