30 Ontario Subaru Dealers

Min leased me an amazing Subaru, he was extremely - Nessa_22

Min leased me an amazing Subaru, he was extremely knowledgeable and lovely! Vlad was great as well! I highly recommend this dealership, the service was outstanding!

We are new to Subaru. - Paola

We are new to Subaru. Walked into the dealership and found an unfriendly environment. Lots of employees, sales personnel sitting at their desks appearing very uninterested in helping us. No one apprached us to see if we needed help, they seemed ambivelent to make eye contact. Absolutely no greeting or welcome; it was the worst dealership experience we have ever had.

July 1 , 2026 Recently took delivery of 26 outback - Bryan

July 1 , 2026 Recently took delivery of 26 outback premier XT. Extremely pleased so far. Our salesman J.Z Sayed is a delight to deal with during the entire process. No exhausting high pressure, just a helpful young man sharing product knowledge and his best advice in response to our concerns. His sense of humor added to the overall experience.. Thankyou J.Z and your colleagues at Pfaff.

We had a very good experience at Newroads Subaru. - slc441

We had a very good experience at Newroads Subaru. Jonathan is a very knowledgeable salesman.

Service dismal - no record of why my car was being - 497spruce

Service dismal - no record of why my car was being dropped off for warranty work even though contacted by them to book the appointment and previously requested that this be put in customer chart during phone booking as the same ignorance was encountered when calling to make the appointment. "Covered" rental car in poor condition with lots of damage and stained seats and no winter tires in the middle of winter! Outsourcing rentals to companies with poor condition of cars even though warranty is paying for the rental car?? Your customers deserve the condition of the car that they are driving not a jalopy. Sorely disappointed with every aspect of this particular interaction. Something has changed at this dealership as experiences pre 2025 have always been great and I have been dealing with them for 10 years now. Come on Marino's - you can do better.

Service B 5 hours what is going on at this dealership. - Ray

Service B 5 hours what is going on at this dealership. Just a wait of my time.

I brought me car in for the scheduled service at 40,000 - tomv

I brought me car in for the scheduled service at 40,000 Km. I brought to Riley ( service Rep ) an issue with the brakes that has been an issue for the some time now and has been getting worse. he said he would look into it and get back to me. true to his word, he called me a few hours later and he did some research and it may be a manufacturer issue and he would check with the service manager. The next morning he called to say the brake is issue was fixed and new parts were installed.at no charge to me Riley definitely went over and above. It's the entire team at Whitby Subaru that keeps me coming back as a very happy customer Thank you Riley...and Thank you Whitby Subaru

Update: The service manager called me, insinuating that - J.S

Update: The service manager called me, insinuating that local mechanic might have lied about the wear on my brake and it might be a caliper issue. I went in for a no charge inspection and they found the new brakes were installed properly by the local mechanic and the service advisor confirmed that my servic C wasnt done properly. And the wear on my brakes should have been noticed then. Havent heard back from the service manager yet. So I just wasted $900 for a service that wasnt done properly. Poor service!! For the last 5 years I was a loyal customer doing all my services here and it was all good until last Feb. Issue 1. Service A was done in October 2025 which included break inspection, a total of $900+, and yesterday, I was informed by my local tire centre that my rear rotor and pad are metal to metal, its visible. I was never informed by the dealership about this at all. During the brake check they were supposed to check this. And now I am calling around for a quick brake change. Issue 2. Went for oil change in Feb 2026, had to wait for 3 hours, saw the car out of the service, I asked the service person about payment and I was informed then that the fog lights needs to be changed. Usually for any repairs they will inform me while the car is still in the bay for a quick repair. Then I had to wait for another 1.5 hrs for them to do the repair.

Just purchased used Outback. - Zajcew

Just purchased used Outback. Savneet helped me with entire process and multiple visits. Spent with me as much time as I needed and was available to respond even after hours.

I had the worst experience of my life at this dealership, - pt2141

I had the worst experience of my life at this dealership, and the dealer who assisted me was Timothy Lam. He treated me in an inhumane way—I felt like a tool for his business, not a customer. I really wanted a 2025 Forester, but since I’m a student and couldn’t make a decision immediately, I paid $1,000 upfront to hold the car. I also told him that I needed a few days to make up my mind and find the best insurance rate before making the payment, and he said there was no problem. However, just two days later, he started pressuring me intensely. I told him I was working hard on it, but he kept pushing me to buy. I also made it clear that I truly loved the car, but he completely ignored my situation. How can a dealer be this impatient? Even though I explained all the potential issues upfront, he didn’t say a thing at the time. Because it ended up taking me too long to get everything sorted, I decided to cancel the purchase. A couple of weeks later, after I had finally arranged everything, I asked him if the same model was still available. He said no, but I could get a 2026 Forester. I told him that if he couldn’t offer the same discount, I would go to another dealership. His reply? Just one word: "Go." That was extremely rude. Instead of being rude, he could have tried to offer a discount or some other perks. On top of that, he claimed that he had sold all the same models in the entire GTA—but if that’s true, how am I able to find the same car at other dealerships? That’s dishonest. He spent most of his time pushing me and didn’t bother to share important information about the car, legal details I should have known, or the purchase process. This is highly unprofessional. I strongly recommend staying away from this dealer.

Short summary: This dealership acts fraudulently to cover - Shahrokh

Short summary: This dealership acts fraudulently to cover up known issues with their vehicles before sales. This is not a baseless claim, they perform it on several levels in sneaky ways which are strictly illegal, and are involving in an ongoing OMVIC investigation. Buyer Beware! I purchased a 2016 Subaru Outback from this dealership on July 6. Prior to the sale, I did a thorough inspection + test drive of the car and didn’t notice any major issues or warnings lights on the dashboard. However, the day after, the dealership dropped off the car to my mechanic to get the car certified and after the short test drive by the mechanic, a warning light popped up and the mechanic read the error code to see it was P0971, which indicates that the CVT valve body is defective and should be replaced. Once I notified them of this code, the dealership’s repair shop confirmed that the error codes on the car were cleared prior to the sale. This explains why it was not seen on my test drive, as the car needs to go through multiple drive cycles for errors to repropagate. This makes it impossible even for an observant buyer to see any warnings lights on the car when they are inspecting it. I was fully aware that I am buying the vehicle As-Is and there is no expectation or guarantees on issues after the sale, hence I initially offered to split the repair costs with them, but they refused. The issue is not that an issue popped up shortly after the sale which I would have no recourse over given it was sold As-Is, the issue is that they knowingly covered up and did not disclose the issue prior to the sale. By OMVIC mandatory disclosure laws, and by O.Reg.332/08, s.5; O.Reg.220/09, s. 1. of the Ontario Motor Vehicle Dealers Act, mechanical issues must be disclosed prior to a sale. This alone was against the law, however my later investigation revealed that they engaged in more scandalous behaviour. The car was sold to me with a Carfax (also part of ad listing) that was dated May 27 2026, with the last record done at Willowdale Subaru in February. The salesman even showed me the complete service history from internal Subaru records, making it seem like they are transparent. A newer Carfax I pulled showed that the vehicle passed safety and was certified on May 28, a day after the Carfax report that was attached to the ad. MTO certifications last 36 days, which meant this would have expired on July 3. The car was put up for sale just after it was expired on July 5, not coincidentally, but to avoid a buyer from discovering the issues and claiming a false certification by the dealership. Why would the dealership not just sell the car certified to increase its resale value? The last record on the new Carfax I pulled showed that the dealership did extensive work on the car on June 25 (just 1 week before I purchased it) which crucially included a valve body replacement. This is the nail in the coffin that shows the dealership not only knew about this exact problem of the error code I saw, but attempted to fix it (unsuccessfully), hence they did not disclose any of those repairs to me. It’s still unclear why the valve body is problematic, unless they falsified the service record for this car, which moves them to a whole other level of illicit activity. Neither scenario looks good for them, either the valve body was replaced and it did not fix the issue which they did not disclose (illegal), or they didn’t even replace the valve body but put it on the service history to act as an excuse to clear the transmission module error codes (also illegal). With the facts of the case presented, it stands that this dealership acts not just in morally unjust ways, but in several illegal ways. They operate under the guise of legitimacy being an official Subaru dealership and provide buyers a false sense of security. I strongly urge anyone to avoid doing business with them, but if you must, do not trust the recent service records they show and pull the Carfax.

My experience with Barrie Subaru TERRIBLE! - chrisriedinger

My experience with Barrie Subaru TERRIBLE! Also a note on what I consider a major defect on all new Subaru’s, with NO SUPPORT offered! Please read and heed my warning about these cars and service! DO NOT BUY A CAR FROM HERE. I feel like I’ve been SCAMMED. I hope BARRIE SUBARU is not FRAUDULENT, but their actions seem NEGLIGENT at best and NEFARIOUS at WORST. This dealership will be nice to you when taking your money, but will not be there for you for after sales. I purchased an outback from here end of February and it was all smiles and handshakes. I even bought the extended warranty. I buy cars often. I purchased this certified used vehicle from a Subaru dealership because of their 150 point inspection. I trusted this process. After 8 weeks of owning the car, there was the first hot day and I turned on the air conditioner, it did not work. I called the barrie dealer and told them it was not functioning, and they wanted me to take it up to their dealership for diagnosis. Well, my job is over an hour away from Barrie so took it to the closest dealer from me which was 5 minutes away. To me, Subaru is Subaru, I believed it to be a network of dealers that could be used interchangeably. They diagnosed it at a Mississauga dealer and found a hole in the air conditioning condenser. I called Barrie Subaru about this and the used car manager(I believe it was Luke), said that it must have been me that caused the damage(in 8 weeks of ownership?!) and the best they can do is install aftermarket parts to save me some money as it’s not covered under warranty. A Subaru dealership telling me this?! To buy non original parts that can’t be trusted?? Crazy. I spoke to a few more people there and they have all washed their hands of it. No admission of any fault on their end. No possibility that their service people overlooked a faulty air conditioner. “They inspected it”….of course. They just pinned it on me , the customer. The person that two months earlier spent over $50,000 with them. I must have done it they said, in the 8 weeks i owned the car. Unbelievable. So now I am out another $1500 for a repair after 2 months of ownership, and got basically thrown out the door. It’s amazing how they are not nearly as nice now. I CANNOT recommend BARRIE SUBARU, this is a big STAY AWAY from me, and because they are part of the WEINS auto group, I would highly suggest staying away from ANY Weins dealership. YOU HAVE BEEN WARNED. Go to Honda or Mazda, where you feel like a cherished customer. Never again will I buy a Subaru after my experience. I would rather hand the car back to them. Nice experience to walk away with. On a further note, I believe the placement of the air conditioner condenser on these newer outbacks is a major design flaw as it is totally exposed. It is a HUGE ISSUE. Search it on google. Everyone at the dealership scratches their head and seemingly pretends it’s the first time they’ve seen this problem. It’s comical to listen to them. All new Subaru models are prone to expensive condenser repairs from rocks/debris. Look at attached. This was after repair, but you can easily see the problem…and how exposed this area is.

I had the most friendly and hassle-free experience with - clancia79

I had the most friendly and hassle-free experience with Sami at Richmond Otto's where I traded in a vehicle and leased a new one. Sami was what you hope and expect of a good sales representative. He is honest, courteous and does absolutely NOT pressure you. He tells it like it is taking the time to explain the number crunching and that is so refreshing. I felt like I was in good hands. I am very happy with the experience of the transaction...now all that is left is the vehicle delivery which I hope will go as smoothly.

Pick up car service from Marcel was fast and friendly - Bill

Pick up car service from Marcel was fast and friendly from Marcel. Thanks for the pick up and drop off. Car service was also done quickly and well.

Very negative experience, buyer beware - insulting - Car shopper

Very negative experience, buyer beware - insulting tactics, stay away and take your business elsewhere. Go to any other Subaru dealership, do not shop here.

Buying a new car is not easy. - beatriz8366

Buying a new car is not easy. I was looking for a seller who I can trust, that informs me well about different options. A seller that doesn't push me to buy but instead, provide me with all information and give me the confidence to take my own decision. He is very friendly, clear in his explanations, patience with a client like me that ask a lot of questions and have tons of doubts. I will go to him any time in my future purchases and indeed I'll refer him to friends and family as the best, friendly, knowledgably and trustworthy seller.

Worst buying experience of my life. - j.h.cuthill

Worst buying experience of my life. I have purchased Range Rovers, Chevy Tahoes, many pick up trucks, Honda sports car and vintage trucks and never have I seen a dealership in such chaos. The sales people are rude to each other and the management are worse. Your time is of no consequence to them - you can just wait. When I tried to communicate my dissatisfaction to senior management at the dealership they said they would get back to me - never heard from them. They had no idea how to properly handle my trade and wouldn't provide me the car I wanted because a senior management's wife wanted to drive it more a few months. Won't buy from them again and may not even keep the Subaru. That is how disappointed I am with Subaru of Maple. Buy your car somewhere else, you'll thank me.

Swapped my outback premier model’s … four wheels and - ratingservicesandproducts

Swapped my outback premier model’s … four wheels and steering wheels with their used vehicles; and broke the front camera. Planned to buy another outback, traded for a different brand to avoid these thieves. Asked around over a dozen other Subaru owners in the network. Over 80% of them have had similar issues

Challenging Quoting Process We had a disappointing - Larry

Challenging Quoting Process We had a disappointing experience dealing with Subaru of Orillia while shopping for a 2026 Subaru Forester Touring. Although the staff was polite and knowledgeable, we found the process inflexible, particularly when requesting pricing and negotiating via email. There was a strong push to handle discussions in person rather than providing clear written quotes, which made comparison shopping difficult. We understand that dealerships have their own processes, but a more transparent and customer-friendly approach to remote communication would have significantly improved the experience. We ultimately chose to purchase elsewhere.

Had my 2014 Crosstrek in for suspension service at - Bentley's Dad.

Had my 2014 Crosstrek in for suspension service at Marostica Subaru prior to a long journey planned for this month for specialist healthcare reasons. I have never experienced such satisfaction. The mechanical team took such diligent care! The supporting staff was kind, attentive and welcoming. Even the owner took the time to see i was well cared for and doing well. Remarkable. The result was my humble little Subie came out with a treatment suitable for a creation of Ferruccio Lamborghini. The car drove like brand new, as well, i am rejuvenated. I shall never forget the kindness and attention i as afforded this day, and suggest it is not a great car but great after purchase care that makes for lasting satisfaction, and continued loyalty. Bravo Marostica Subaru! Bravo!

Hassle-free experience, sales staff. - Tim Burgess

Hassle-free experience, sales staff. Smoothest new car transaction we have ever experienced. Highly recommend.

They did a grate job Brayden was very helpful and was - Alex

They did a grate job Brayden was very helpful and was able to meet my exptations and work around my somewhat hecktick schedule and got me the car I wanted in a time that worked for me.

I am very pleased with my new 2025 Subaru Forester that I - Jimmy

I am very pleased with my new 2025 Subaru Forester that I purchased from Gemini Motors. This is a great company to deal with. Their sales staff are informative and knowledgeable. I am very happy with my purchase.

Professional but Limited Flexibility We interacted - Larry

Professional but Limited Flexibility We interacted with North Bay Subaru while comparing options for a 2026 Subaru Forester Touring. The staff was professional and courteous, and the information provided was clear. However, the dealership maintained a firm pricing approach and indicated limited flexibility for comparison shopping unless we were prepared to move forward immediately. While we understand that some dealerships operate this way, we ultimately chose to purchase elsewhere where the process felt more accommodating during the evaluation stage. Overall, communication was polite and professional, and we appreciate the time taken to respond to our inquiry.

BEST SERVICE IN TOWN!!! - atomblast

Everytime I've had an issue with my vehicle, John is always there to save the day. He's knowledgeable, friendly, passionate and professional. I've owned several other brands and been to many dealerships. Never have I met someone like john. This guy knows the brand like its the back of his hand. He always makes sure I.m taken care of. I've seen him deal with the most difficult of people and still maintain his composure where I wouldn't. He's truly an asset to the team and anyone that has an "issue" with him is clearly mistaken. Even my wife will only deal with him. Seeing a solid brand, and a personable person behind the counter, is why I bought from this dealership twice now. I'm confident my cars are in good hands when I give him my keys and I know I'll always get it back in tip top shape. We need more people like him. Truly thankful they have someone like him on the team!

No service to drive you. - Rl

No service to drive you. You have to taxi or wait. I had a 3 hour service but still had to taxi even though i overheard service staff going for a coffee run. They lost my businesss

Excellent cars, sales and service! - mert64

Amazing dealership and people! We live just outside of London - it's totally worth the drive to Fenwick's in Sarnia. There is a Subaru dealer in London (my husband works down the street from them) but their customer service left a lot to be desired and thats why we went to Sarnia. We are now on our 2nd Subaru and our family has purchased 5 from Fenwick's. Shane, Chris, Ryan and all the other service team members are excellent. We tell all our friends and business associates that it's the best place to buy a Subaru and service it!! Always a positive experience dealing with them.

Excellent, Professional Buying Experience We had a - Larry

Excellent, Professional Buying Experience We had a very positive experience working with Subaru Muskoka during our recent purchase of a Subaru Forester Touring. From the start, the team was professional, transparent, and respectful of our time. Carson was excellent to deal with — knowledgeable, responsive, and straightforward throughout the process. There was clear communication around pricing, no pressure tactics, and questions were answered honestly. The dealership worked with us in good faith, clearly explained fees, and made the overall experience smooth and low-stress. What stood out most was the level of service and professionalism. Even while we were comparing options across multiple dealerships, Subaru Muskoka remained courteous, patient, and helpful, which ultimately made the difference for us. If you’re looking for a Subaru dealership that values transparency and customer service, especially when purchasing a Forester Touring, I would highly recommend Subaru Muskoka.

Amaizing customer service! - Emanuel

Had problems with my Outback and tried to resolve it in the GTA, but received at most polite answers. Because I suspected to be a problem with the breaking system and because my next trip supposed to be towing a boat I was even more concerned. Out of any other options, already on my way, I called Minden Subaru and, even without an appointment, Eddie Pinelli checked my car, identified the issue and corrected it in 5 minutes. What a big difference compared with the GTA service dealers. Now I know where I will service my car and probable buy the next one.. Emanuel

Service desk woman is always rude. - Dragonspank

Service desk woman is always rude...all 3 times visited. Went in for a battery replacement, and they gouged my sister over $900 just for replacing the battery and doing a supposed, computer update...now the start/stop engine function when idle at stoplights, doesn't work and some other features like eyesight function disabled etc....they all worked fine before the service. She took the 2019 Subaru Forester back to them...they supposedly did a factory reset(without even pulling it back into the shop)...this fixed nothing...they didn't even take it for a drive to test the problem features. What are my sisters options, to getting these problems fixed, without being screwed over again! I can honestly say that I will be not stop without justice for this disgusting treatment of human being! I've since talked to multiple women who were gouged badly and ended up selling their Subaru's and will never buy one ever again! Someone has to stop this untrustworthy dealer. BUYER BE WARE AT OWEN SOUND SUBARU!!!