18 Alberta Nissan Dealers

The Grande Prairie dealership is great Friendly, helpful - debbieaubin1

The Grande Prairie dealership is great Friendly, helpful and professional staff in every department. We especially want to shout out about Chelsea Carr Hilton. She is spunky, funny, great sence of humor and above all very knowledgeable and professional. We immediately felt comfortable with her and bought our meant to be Murano SUV. Thank-you Chelsea, you are the boom !!

A special thanks to Lee and Evan for their excellent - Rudkokd

A special thanks to Lee and Evan for their excellent service and professional approach during the purchase of our Nissan Murano. It was a pleasure to deal with them both.

They are not accountable and responsible of quality of - Mr Singh

They are not accountable and responsible of quality of the vehicle they are selling to customer. i don't recommend to anyone to buy from there

Very nice team, and very personable. - Brendan Hamel

Very nice team, and very personable. I especially enjoyed the openness to working with me and accommodating my needs. I needed a car by the end of the day, and I left with one.

My experience with the sales manager lady was profoundly - Left Speachless

My experience with the sales manager lady was profoundly disappointing. Due to a communication error on the dealer's part, multiple customers were interested in the same vehicle simultaneously, leading to overlapping test drives. Upon returning to the dealership after our test drive, she abruptly snatched the keys from my hands and without a single word and immediately turned around to hand them to her client for their test drive. Her attitude and posturing were inexplicably rude, displaying a lack of basic courtesy that is essential in customer service. Moreover, she exhibited a concerning level of ignorance when my wife and I questioned the encounter which not only hindered the sales process but also conveyed a lack of professionalism. This was compounded by her dismissive behavior, which made it clear that she neither valued nor respected potential customers. Such conduct is unacceptable and detrimental to the reputation of any sales environment, as it directly undermines trust and deters business. It is crucial that staff in client-facing roles undergo proper training to ensure respectful, knowledgeable, and engaging interactions that foster positive customer experiences.

Christian was a great repr salesman, he helped to buy my - Rodlinpaul

Christian was a great repr salesman, he helped to buy my new car, was so professional, I really appreciated all the great Job he done

My experience with Red Deer Nissan has been extremely - Oleksandr Ivanishenko

My experience with Red Deer Nissan has been extremely frustrating and disappointing. I purchased a new Nissan Rogue expecting reliability, quality, and professional warranty support. Instead, I have spent months returning to the dealership with ongoing issues that still have not been properly resolved. After the dealership replaced the roof due to a water leak issue, additional problems began appearing, including electronic system malfunctions and other recurring concerns. For more than six months, I have repeatedly brought the vehicle back for inspections and repairs, yet the problems continue. Most recently, I left my vehicle at the dealership from Monday until Friday for further leak testing. The vehicle was delivered in clean condition, but it was returned with visible water and dirt residue throughout the interior. When I asked that the dealership clean up after their own testing procedures, I was told this was not their responsibility. What concerns me most is that instead of focusing on resolving the ongoing issues with my vehicle, dealership staff repeatedly discuss replacing it with another vehicle and taking on a new loan under different financing terms. As a customer, I am not looking for more debt or a new payment agreement. I simply want the vehicle I purchased to be properly repaired under warranty. I was also told to consider taking my business elsewhere and was asked to remove my negative Google reviews. Honest customer feedback should not be discouraged. After months of unresolved issues, repeated service visits, poor communication, and a lack of accountability, I can no longer recommend Red Deer Nissan. Customers deserve proper warranty support and real solutions, not pressure to finance another vehicle when their current one has not been fixed.

I had a very disappointing experience with this - shashank

I had a very disappointing experience with this dealership. I placed a deposit on a vehicle after discussions with the sales representative, Vipul Srivastava. Based on the information provided to me at the time, I proceeded with the transaction. However, later there were delays and changes in communication which were not clearly explained. Due to unforeseen circumstances, the deal did not proceed. I requested the return of my deposit, but I was informed that it could only be adjusted toward the purchase of another vehicle. During a follow-up visit, I was asked to leave the premises while trying to resolve the matter, which made the situation more uncomfortable. Overall, I found the communication and handling of my deposit unsatisfactory. I recommend future customers carefully review all written terms and clarify refund policies before placing a deposit.

Very professional staff & knowledgeable, Was treated - Sarice

Very professional staff & knowledgeable, Was treated with respect of what matters to me in my choice of what was on the dealership lot ,the Matt Mclean the Manager was very pleasant to deal with in my purchase the parts Manager Neil Mcinnes was also very pleasant to deal with as for the rest of the staffing were always respectful and looked after what ever I had for questions.This dealership deserves a 5 star 🌟 rating

They sold us a defective truck. - fostera

They sold us a defective truck. How this place has more than 2 stars is amazing to me. We told them within the same month it wasnt working - the AC and heat only worked in some vents- they took it in to said they cant fix it. Had us take it to the Toyota shop. They used our extended warranty without our permission and after they assured us they didnt use it. The parts is up to a year for heat or AC to work in our new truck. which after taking it in, doesn't work at all. They offered us a lesser truck and for us to take a 8,000 loss and not refund us on the Extended warranty they used without permission. This alone was a 5,600 investment, just used up now for a problem they had, and we are sure they knew about before we purchased. No heat in Alberta is a problem. We have kids and not only that- how do you defrost your window? Do not buy here- They do not stand behind what they sell. We are using AMVIC at this point to try and force them to do the right thing. And before they reply stating to talk to a GM - we did. Andrew told us to take his offer or he could "be a dick and force us to wait on the part". His words. This was in MAY! We purchased in MAY! we told them about it in MAY! Its so much money to trust in people like this. Do not trust buying here.

I was stressed out shopping for a new truck primarily - Tuan Hoang

I was stressed out shopping for a new truck primarily because I don’t do well in high pressure environment. I’ve walked out of a Chrysler dealership because I was so uncomfortable with the sales tactic. Brasso was recommended by a few Reddit users. Did my research and ended up buying actor tier. Justin was genuinely a good guy. He kept on telling me how good the Tacoma was and that I’d be happy with either that or a frontier. Based on that, I chose to end my viewing at the Toyota dealership. Genuine staff should be rewarded. I know when I do come in for service, it would be painless.

We want to give a shout out to Rose, Jason, Lewis, - Rob

We want to give a shout out to Rose, Jason, Lewis, Maricel, and Carlton for the great service we got when purchasing our 2017 Rogue. They all made it a great experience and we are very pleased with the car. Thanks

THEY ARE UREASONABLE AFTER THEY HAVE YOUR MONEY WILL NOT - UNSATISFIED

THEY ARE UREASONABLE AFTER THEY HAVE YOUR MONEY WILL NOT STAND BEHIND WHAT THEY SELL OR THE MISTAKES DURING REPAIR WERE MADE

I bought a used Juke on the 13th of Marchand I love the - nsharlow

I bought a used Juke on the 13th of Marchand I love the car The salesman Jon was very good. When l picked up the car it it was very clean Thats where it all went south.. I was handed 2 sets of keys. One was programmed fir the car and the other was an after market fob. I was told that its like $150 to program it so I thought I'd go elsewhere to get it done cheaper O had a locksmith come yo my house and he tried fir 45 minutes and he couldn't get it to work. So on the 23rd I called Cochrane Nissan and got put through to service and was told that someone would get back to me and it is now the 26th and I'm still waiting. I do understand that they get busy but this is ridiculous . Norm Sharlow

Absolutely terrible experience following a purchase i - issacbrowning123

Absolutely terrible experience following a purchase i made here. I purchased a used vehicle off the lot that clearly was not properly inspected prior to my purchase. Less than a week after i had purchased the vehicle, one of the brakes had seized up due to a nearly disintegrated pad that should have been replaced before listing the car. Now, after a little under three months of driving the car, the line coming from the radiator to the transmission had exploded and left me stranded. The service advisor had told me it was due to corrosion, which may be the case but absolutely impossible for it to corrode that much in three months of ownership. I have been declined any sort of warranty following this fault on the dealerships end.

I was told in writing that a Certified Pre-Owned vehicle - adomen

I was told in writing that a Certified Pre-Owned vehicle had already passed CPO inspection. I drove several hours from out of town to see it, and during the test drive the cruise control wouldn't stay engaged. I was then told CPO inspection only happens after a deposit is placed — contradicting what I'd been told beforehand. Nissan Canada has since confirmed a vehicle cannot be represented as CPO until inspection is complete, meaning the original information was inaccurate. I wasted a full day round trip based on it. Verify CPO status independently before making the trip.