17 Alberta Hyundai Dealers

Looking for the best deal in the city, take your time and - dengalith

Looking for the best deal in the city, take your time and visit this amazing dealership.

We purchased our Hyundai Venue two years ago, and Andrea - Ugur D.

We purchased our Hyundai Venue two years ago, and Andrea made the whole experience so easy and enjoyable for us. When we heard she was back, we knew exactly who to go to for our next upgrade! We went back to her, and once again, she was amazing. She helped us throughout the entire process and made everything quick, smooth, and stress-free. We’re so happy to have her back and truly appreciate all her help. Thank you, Andrea, for making our experience great once again! Highly recommend her!

DELIBERATE FRAUD & DOCUMENT FORGERY! - Pavlo

DELIBERATE FRAUD & DOCUMENT FORGERY! They sold a broken car and blamed me. Documents prove everything! I arrived in Canada from Ukraine, having lost absolutely everything to the war. Starting over from scratch, I could never have imagined that an official Canadian dealership could be so shamelessly corrupt and deceitful. We purchased a 2019 BMW X5 (VIN: 5UXCR6C53KLK83989) from Sherwood Park Hyundai on November 29, 2025. Immediately after the purchase, severe problems arose: the engine was aggressively burning oil, and low oil warnings constantly illuminated. The dealership's fraud went far beyond just hiding a defect—they completely fabricated the mandatory inspection documents: • The Tesla Cover-up: Upon delivery, the finance manager initially attempted to pass off an inspection report for a completely different vehicle—a Tesla. When I called them out on this, the manager delayed the delivery process for over 20 minutes to hastily produce a report for my BMW. • Backdated Inspection: The Mechanical Fitness Assessment (MFA) they eventually handed me was signed off by technician Junghoon Lee, but the date on the inspection was actually after the physical purchase and backdated to force the sale through, fraudulently marking a dead engine as "Compliant." On December 23, 2025, I obtained official vehicle history records directly from a BMW dealer. To my absolute shock, I discovered that this vehicle had these exact fatal engine issues before I bought it. The records show Repair Order #432931 was closed on November 7, 2025 (weeks before my purchase), confirming severe carbon deposits in cylinder 1, communication with TSARA, and an official recommendation for a "complete replacement of long block" due to massive internal oil consumption. I personally presented this undeniable, black-and-white documentation to the manager of Sherwood Park Hyundai. Their response was a masterclass in corporate cynicism. They bluntly told me "it's your problem" and stated they saw absolutely no fault on their part. I acted in good faith and offered reasonable solutions: I proposed to return the vehicle, have them take it back and return my trade-in, or at least financially assist with the repair. They rejected every single offer. Instead, they had the audacity to brazenly claim they sold me a perfectly functioning car and that I caused all these engine problems myself—despite holding official manufacturer documents proving the vehicle was defective prior to the sale. The repair estimate is $33,771.76. The AMVIC investigation (Case 26-01-033) is closed only because the previous owner stopped responding to the investigator, but Peace Officer Lance Knight explicitly noted the dealership’s clear fault. Sherwood Park Hyundai was also previously fined $10,000 via an AMVIC Director's Windsor Order for systemic MFA and Consumer Protection Act violations. Currently, I am looking for a lawyer to take on this case and bring it to court. Dealerships like this must be held fully accountable and punished for their lies, scams, and document forgery!

Recently boded car and i am very happy with the service. - natasha.roudenko

Recently boded car and i am very happy with the service. Very friendly staff ,especially manager for sale Aariz and service Whitney. Thank you so much for your help.I am recommend visit this dealership.

Had a great time checking out a vehicle at Southtown - Annette

Had a great time checking out a vehicle at Southtown Hyundai! Alvin was awesome to deal with and made the test drive fun and easy. He was super chill, answered my questions, and made the whole visit enjoyable. I’m still exploring what’s out there, but I just wanted to give credit where it’s due. Thanks for being a cool guy to work with, Alvin! 😎

I want to thank Jagvir Singh for negotiating my recent - Paul Bowen

I want to thank Jagvir Singh for negotiating my recent used car sale. He made the decision-making comfortable without any pressure. I appreciate that. It was a serious decision for me and his guidance - and patience - was great. Again, thanks for the professionalism and service.

River City was wonderful! - CC

River City was wonderful! Jordan & Neal took great care of us! I highly recommend them to anyone!

Refused to properly diagnose a warranty engine claim, - Carbone Lacombe

Refused to properly diagnose a warranty engine claim, tried to charge me a $600 blind diagnostic fee, and quoted me $4,433 for a turbo replacement. Brought it to an independent shop and had it done for $2,265. They rely on holding your car hostage and wearing you down, don't trust them.

I brought my vehicle in for servicing and had my Winter - samSborn

I brought my vehicle in for servicing and had my Winter tires switched over. Everyone was very professional and friendly. Picked my car up and everything was done to my satisfaction. Will be back again.

Very poor customer service from online and sale team - dani

Very poor customer service from online and sale team member. We inquired online about a Tucson, waited to contact with a sales team member, and as of the late at night time did not talk to anyone that night. Which was fine because of the hour. The first interaction was Tuesday August 8th. I received an email that they would contact us the next morning with the info we requested. I was then asked for kms of trade in vehicle, and if we wanted to come in to see the vehicle the next day. I said we were from out of town and could not make it till the weekend, but were inquiring on this vehicle. Wednesday we emailed info on the vehicle we were interested in I sent info on where we were at why we were looking at this vehicle. Never heard anything back on Wednesday, Late Thursday morning I emailed again asking where we were at. Did not hear anything Thursday, Friday I made another inquiring to the online inquiry line. Then we decided to see what the payment would be and where we would be at on the trade in. So I filled out the milage the offer for trade in allowance the negative equity on my vehicle, and proceeded.... figuring this would initiate some sore of a reply. After waiting most of the day and not hearing anything for any sales person, I again went back and filled out the info trade in info payment info and hit preapprove. Saturday morning I received an email saying we got your inquiring and someone will be with your shortly. That afternoon, I received an email from the same sales person as before ( unfortunately) and giving me payments on a completely different vehicle then what we inquired on, no explanation no reason. I questioned this and was told it was vehicle we inquired on... I said no I had inquired on a completely different vehicle. I was given a biweekly price and I asked why when you gave me a biweekly price of a 53000 dollar vehicle and now are telling me that a 43000 dollar vehicle is more biweekly payments than the 53000... i was also asked to make an offer on the vehicle and I did. After that I never got any replies back. this was about 230 in the afternoon on Saturday. Very disappointed in the lack of professionalism and lack of attention to a customer that wanted to buy a vehicle from your dealership.

This is a terrible dealership. - Dpaziuk

This is a terrible dealership. They do not return your calls, they make promises they never keep and they refuse to return deposits. I would not put any money down with this poorly run dealership. I would NOT recommend this dealership to my worst enemy.

Please learn from my mistake: double-check your sales - Frustrated Franny

Please learn from my mistake: double-check your sales receipt, paperwork, and the vehicle meticulously before you sign anything. When you are in the process of buying, the staff are helpful, friendly, and accommodating. However, the moment the sale is officially complete, that "nice attitude" completely vanishes, along with any sense of customer service. Once they have your money, you are entirely on your own. It is incredibly frustrating to invest in a brand-new vehicle to avoid time-consuming issues, only to be met with total indifference from management and staff when problems arise immediately after delivery. Save yourself the immense headache and look elsewhere if you expect a dealership to stand behind their product or treat you with basic respect post-purchase.

Made a appointment with Curtis and Kim looked after both - Chris

Made a appointment with Curtis and Kim looked after both of my wife's and daughter's car,even tho they were strapped busy and only 2 mechanics on hand they still did great service even though my wife and I went shopping they were excellent with our cars and we were happy with the service hats off to the staff in service and the staff out back thank you very much Chris Mitchell 😀

What a joke this dealer has been over the years we have - Benzfan84

What a joke this dealer has been over the years we have had our 2011 Hyundai Sonota. Every time it has graced this dealerships presence for warranty work or recalls we have had issues! Leaving subframe bolts (they are like 12'' long!) out after rear control arm work was one of the big ones of the past but recently we had the engine finally do the old rod knock, so as per the class action lawsuit to force a lifetime warranty on these, we had it towed to Gary Moe and tried our best to communicate through the lengthy ordeal (Oct. 21st to Dec 4th). So lets start with our service writer Gilles, someone with very little auto knowledge and lacking in customer skills, the kinda thing that you'd think would be perinate for the position? From the beginning it took a long time for them to tell us that a charge for original diagnosis and warranty approval may be necessary, and that charge would be upwards of $270. So we drove (an hour/100kms) and I removed the valve cover myself in the parking lot (hand tools took me about 20 min) and took the required pics (looked as new inside as we maintain it very well). After this we waited weeks for the approval and then more weeks for the work to start. Multiple times including talking to the GM we said I wanted a quick chat with the mechanic doing the work, that NEVER happened, and as a result multiple other issues came from that!! Once finally finished we received the car back with some dirty/missing/loose parts. I was expecting that (past experiences) so whatever, but it was just the overall time frame, lack of communication, general lack of automotive knowledge, overcharging threats, and poor workmanship that gets them the 1 star. They claim to have 5 things they promise to every customer who uses their services. 1. They will greet you upon arriving...this happened no problem there, unnecessary but whatever, it could be useful for some. 2. The car would be returned cleaner than it arrived....it wasn't the underbody tray had oil all over it (dry before). 3. They will perform a walk around at arrival... (to be fair it was dropped of by the tow company after hours, but we never had any paperwork or confirmation of this) 4. Status updates on vehicle progress....NEVER happened once! 5. A follow up a couple days after receiving vehicle back...NEVER happened. Be warned that you will most likely have a very subpar experience @ Gary Moe Hyundai, it's all we expect at this point.

I had an excellent experience working with TJ! - Aleksa

I had an excellent experience working with TJ! He was knowledgeable, patient, and attentive to my needs. He made the whole process smooth and stress-free, providing great advice and answering all my questions. Highly recommend TJ for outstanding service!

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. - brandonjmont

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. Quick and easy in and out process! Fast and friendly service, and very transparent!