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Northstar Hyundai
Edmonton, AB
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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408 Reviews of Northstar Hyundai
October 03, 2026
This was the worst experience I have ever had selling a vehicle. After selling them my $50,000 vehicle, they held onto both the vehicle and the funds for 27 days before paying out the existing liens. After vehicle. After selling them my $50,000 vehicle, they held onto both the vehicle and the funds for 27 days before paying out the existing liens. After several phone calls emails even going down to the location. Did they finally realized their error, the only response offered was a simple apology. The sales manager, Alice, seems to prioritize her appearance over actual customer service. The staff demonstrated zero customer service, remaining rude, arrogant, and disrespectful throughout the entire process. They clearly do not care about their customers and are far more concerned with their bottom line. More
by ahilton
Employees Worked With
Alicia
September 28, 2026
I had an outstanding experience working with Noura at Northstar Hyundai. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping me get the best deal possible. Sh Northstar Hyundai. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping me get the best deal possible. She worked hard with the dealership to secure a great price and made the entire vehicle purchasing process stress-free. What really stood out was her willingness to go above and beyond. After my previous vehicle was written off due to hail damage, Noura personally picked me up from the location where I had to leave it. She also took the time to drive me to get my new vehicle registered and even accompanied me to the bank to help ensure everything went smoothly. That level of customer service is rare and greatly appreciated. The finance department was also excellent to work with. They made the transaction seamless, straightforward, and easy to understand, which helped make the entire experience enjoyable. I highly recommend Noura and the Northstar Hyundai team to anyone looking for their next vehicle. If you're in the market for a vehicle and want exceptional customer service, be sure to go see Noura. You won't be disappointed! More
by Michelle
Employees Worked With
Noura Santillana-Galvez
August 20, 2026
Excellent Service at Northstar Hyundai Great experience with Northstar Hyundai. The staff are friendly, professional, and honest, and the quality of their work is top-notch. What I appreciate experience with Northstar Hyundai. The staff are friendly, professional, and honest, and the quality of their work is top-notch. What I appreciate most is that they don’t recommend or replace parts unless they are genuinely needed. Their work is done properly the first time, and I’ve never had to go back because the issue wasn’t fixed. Great service, quality workmanship, and a team you can trust. Highly recommended! More
by abeljoydaniel
Employees Worked With
Cole Fauchon
August 20, 2026
Love this dealership everyone always happy to help sales and service always pleasant Sheryl in service is always super knowledgeable and happy to help even when busy!! and service always pleasant Sheryl in service is always super knowledgeable and happy to help even when busy!! More
by Hollie.oshea
Employees Worked With
Sheryl Nielsen , Adam Seif El Nasr, Ryan Lajeunesse, Kyle Germain
August 20, 2026
Northstar Hyundai Sold me my first car, everyone was super helpful they did an exceptional job! Highly Recommend going there to buy or service your vehicle! They won’t disappoint you! super helpful they did an exceptional job! Highly Recommend going there to buy or service your vehicle! They won’t disappoint you! More
by Sarah
Employees Worked With
Sienna Bellerose , Adam Seif El Nasr, Ryan Lajeunesse, Kyle Germain, JP Doiron, Stephanie McMullan
