17 Alberta Hyundai Dealers

They were very nice and helpful. - carolemulgrew

They were very nice and helpful. They helped me right away. It took a half hour. And I was done .they even washed my car.

This is the second vehicle I have purchased from Gary Moe - Gary Wade

This is the second vehicle I have purchased from Gary Moe Hyundai in the last couple of years, and can’t say enough good things about them. I have had the pleasure of meeting Kerwin, my salesperson, Tracey, Finance Manager, Jonny, General Sales Manager and Greg, Sales Manager. Everyone went out of their way to make my experience both pleasurable and hassle free. If you are considering purchasing a vehicle, whether it be new or used, I highly encourage you to give Gary Moe Hyundai a visit. I live in Calgary, and can confidently say it is well worth the drive.

Over the past year, my Hyundai Palisade has been - Holly McDonald

Over the past year, my Hyundai Palisade has been experiencing excessive oil consumption, losing over 800mL of oil in approximately 2,500 km. Despite this concerning issue, Hyundai Canada has stated that this level of oil loss is considered normal, which I find completely unacceptable. Even more frustrating is that my local dealership has acknowledged concerns regarding engine wear in writing, yet Hyundai Canada refuses to stand behind its product. This raises serious questions about the reliability of Hyundai vehicles and the company’s commitment to customer support. If you are considering purchasing a Hyundai vehicle, I strongly encourage you to research excessive oil consumption issues that many Hyundai owners have reported. My experience has been deeply disappointing, and I believe potential buyers should be fully aware of the risks before making a decision. Hyundai’s handling of warranties and known mechanical issues has left me frustrated and dissatisfied. I sincerely hope the company reconsiders how it supports its customers in the future.

I went for trunk noise for my car but still, it's not - Channi8025

I went for trunk noise for my car but still, it's not resolved. So just wants to fix this issue

If I could sum up my experience with Southtown in a word, - Dbradford

If I could sum up my experience with Southtown in a word, it would be Incompetent. Two and a half months for a warranty repair on a vehicle with 7000km. Uninformed, unhelpful service staff. Close to zero communication and what I did receive was platitudes. Don't shop here, don't service here. Go anywhere else for a better experience.

Jacob was a great salesman for our purchase of 2018 - hjgrave

Jacob was a great salesman for our purchase of 2018 Hyundai Santa Fe. Excellent customer service took the time to give us an explanation of how everything works and was very informative …..offered for us to drop in anytime if any questions or concerns…Thank You. JG

Albert and Kyle Adam and Manny gave me very excellent - Roneel

Albert and Kyle Adam and Manny gave me very excellent service I love the people got everything in my what needed thank you Northstar Hyundai

DO NOT BUY FROM THEASE GUYS IF YOU DO NOT LIVE IN - kgrimsdale

DO NOT BUY FROM THEASE GUYS IF YOU DO NOT LIVE IN ALBERTA! PUT YOU ON IGNORE WHEN THERE IS A PROBLEM

I want to thank Jagvir Singh for negotiating my recent - Paul Bowen

I want to thank Jagvir Singh for negotiating my recent used car sale. He made the decision-making comfortable without any pressure. I appreciate that. It was a serious decision for me and his guidance - and patience - was great. Again, thanks for the professionalism and service.

I had an excellent experience working with TJ! - Aleksa

I had an excellent experience working with TJ! He was knowledgeable, patient, and attentive to my needs. He made the whole process smooth and stress-free, providing great advice and answering all my questions. Highly recommend TJ for outstanding service!

We came across a pre-owned vehicle advertised by Calgary - letitgomoving

We came across a pre-owned vehicle advertised by Calgary South Trail Hyundai on Facebook Marketplace. The vehicle appeared to be in excellent condition, looking almost brand new in the photos, clean, well-kept, and without any visible defects. We reached out to the dealership to inquire about purchasing the vehicle and were put in contact with sales executive Harshpreet Kaur. During our online conversation, Harshpreet had trouble answering questions about the vehicle and frequently needed to consult with other staff members. She was kind and considerate, suggesting we speak with another sales executive, Maryna Gonchar, who would act as a translator. Sales executive Maryna Gonchar reassured us that the vehicle was in perfect condition, claiming it had been thoroughly checked by the dealership's mechanics. She also rushed us to complete the purchase as quickly as possible, claiming we needed to make a payment of $1,000 upfront. She pressured us by stating that the purchase must be finalized by the end of the month, which led us to take time off work to drive from Edmonton to Calgary to complete the transaction in person. Upon arriving in Calgary, we were eager to see the vehicle. The dealership was initially reluctant to show it to us before we signed any paperwork. After much insistence, we were finally allowed to inspect the vehicle, and it was nothing like the photos had suggested. The car was in terrible condition. It had noticeable body damage, including dents and scratches near the doors, stains on the seats, drool marks on the roof, and other stains on the doors and carpet. The vehicle was also dirty on the outside and smelled strongly of dog. When we opened the hood, we noticed a coolant leak in the engine bay. The sales staff tried to convince us it was just windshield wiper fluid, but it was clearly not, the substance was oily and had a distinct coolant smell (photos included). At this point, we decided not to proceed with the purchase. Unfortunately, this is when the situation took a turn for the worse. Maryna began making racist remarks, referring to us as Ukrainian newcomers in a belittling tone. She stated that we didn’t understand how things worked in Canada and said that we should just accept the vehicle in its poor condition like a "Canadian" would and sign the documents. Shortly after, general sales manager Madison Brown came over to assist. He reassured us that the vehicle's defects would be fixed and the car would be cleaned if we proceeded with the purchase. However, when we declined again, his demeanor became hostile. He started pressuring us aggressively, demanding that we buy the vehicle. We then asked about the $1,000 we had already paid upfront, as we no longer wished to buy the car. Madison's response was to get frustrated, walk right up to my face and raise his voice, stating that we would not be getting our money back and that we must purchase the vehicle. As I stepped back from him, he insisted on letting us know that he is the most important person in this store, that he is "everyone's boss". He insisted that his decision regarding withholding our payment was final and told us to leave the premises. This was extremely confrontative behavior that almost caused a physical altercation, and I hope that his employment at this branch is reconsidered for the safety of all customers. We were never informed that the upfront payment was non-refundable, so we have opened a dispute with our bank to recover the $1,000. Please share this story with others, no one should ever have to experience these racist comments and demeanors, hostile behaviour, or predatory selling practices. To have this happen in front of our children was not only embarrassing, but completely unacceptable. As a Canadian, I am ashamed of the actions of these people here today, and I hope they reflect on their actions. I hope this review serves as a stern warning to others considering this dealership.

Don't go to this dealership! - JF

Don't go to this dealership! Bought a new vehicle a few years ago, it's a total lemon! They wanted $550 for maintenance checks after 35,000 km and then random sales people harassment me to sell my vehicle. Bad attitudes when you call in and I had to get my radiator replaced which took them 3 visits to figure out and I was nearly stranded during that time with how the vehicle was running. Don't ever buy a Kona, it's a piece of crap!!

I had an amazing experience with Taylor and her team in - Brent M.

I had an amazing experience with Taylor and her team in service. Outstanding! She explained everything very well, keep us fully informed on the issue (which was a difficult one) and went the extra mile to keep us satisfied. Thank you Taylor and team!!

Dishonest, evading, and outright lies. - Diss appointed

Dishonest, evading, and outright lies. Went in to buy a used car, initially the salesmen seemed honest, but we could not find an acceptable vehicle. He asked if we would be willing to talk with his supervisor, I agreed. They found a car at country hills nissan that was perfect. That was the end of the good experience. I came in with an 8000.00 available down-payment and needed financing for the balance. I was told they offered a protection plan that included rust, sound, paint and upholstery protection for 3400 dollars. I agreed to it as I plan on owning the car for some time. When I asked more pointed questions about cost and financing the salesman told me the finance guy would explain it all, but they wanted me to get a bank draft for the full 8000 first so they could get a bonus. I thought it was kida funny,but they had so ar been good, so i obliged .When I got to the finance guy I noticed that the price for the plan was 5400 ,but assumed, foolishly that the 2000 overage would be deducted at the end of the contract. My wife asked if we could take the bill of sale and come back for the car on Monday after all the protection services were applied, Eddie said we'd get it when we pick up the car 2 days later. At that point I asked him if he was sure all the services could be performed in that short amount of time, he assured me yes, absolutely!. When I picked up the car 2 days later it was filthy, there were stains on the seats greasy fingerprints all over it and the glove box was filled with garbage, it even had a car rental agreement brochure in the glovey, the windows inside and out were filthy and a child's handprint was stained into the back passengers door. I immediately called the salesman Moe and sent him pictures of the mess. He claimed that had been having trouble with one of thier" guys" and was very apologetic, so I asked him how did you complete a interior protection plan without cleaning the car??? Now the alarm bells went off I looked under the vehicle and saw no new undercoat, so one can assume the none of the 5000 dollars of work was done . The salesmen gave me the old we'll make things right b.s. The next day I called again to ask when this was going to be done and got no real answer ,I then told the salesman, Moe, that I was coming back the next day to speak with him and Eddie the finance guy that didn't go over the contract with me in any way. It has been nearly 3 weeks and 5 phone calls and 2 to the sales manager and still no response.i contacted the service department that does the treatment sand they said they have a record that these services were performed on a day they DID NOT HAVE THE CAR. It was in my garage 20 kilometers away ,i have every conversation recorded. I'm going to see if this gets through to anyone at country hills Hyundai one last time. That will set the next course of action. I am also have a full cvt transmission service done at another shop as they have lost my trust, taken and signed me into a contract. Unfreakinbelivable.

Made a appointment with Curtis and Kim looked after both - Chris

Made a appointment with Curtis and Kim looked after both of my wife's and daughter's car,even tho they were strapped busy and only 2 mechanics on hand they still did great service even though my wife and I went shopping they were excellent with our cars and we were happy with the service hats off to the staff in service and the staff out back thank you very much Chris Mitchell 😀

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. - brandonjmont

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. Quick and easy in and out process! Fast and friendly service, and very transparent!