78 Alberta Ford Dealers

Always great service and the shuttle service is top - nelsonmccoll

Always great service and the shuttle service is top notch! I take all my vehicles here.

When we are having problems with our truck we call - dschaufele

When we are having problems with our truck we call service book an appointment, Dwayne and the service team at City Ford take great care in getting the problems address right away. Thanks Dwayne

Jasleen Parmar and Brittany Fjellstad addressed my - Malcolm.k.nair

Jasleen Parmar and Brittany Fjellstad addressed my concerns with the Diamond Kote warranty right away. They were quick to respond, highly attentive, and kept me informed throughout the entire process. Thanks to their efficiency, I received replacement key fobs within a week of my initial contact with them.

Great service from Mitch and the staff fast and - Robertbrucewatson

Great service from Mitch and the staff fast and reasonable price… good job thanks again

Ive owend ford teucks for 40 years now ! - Lclayton1920

Ive owend ford teucks for 40 years now !!! Big west outa alll the ford dealers ive delt with includen usa dealers !! These giys are the worst arogant none helpfull xxxxxxxx i have ever dealt with !!!! Rude no respect i was gina spend 4 grand in repaiars there but they treated me like xxxx second time now !! And touched and messed with every button and seat function in my truck wosrt place ever DO NOT GO THERE

Fast and efficient service. - CD

Fast and efficient service. Ease of booking. With a smile too! Been our go to in the valley since we koved here.

Very personal dealership. - TK

Very personal dealership. Smaller group and works well as a team. The salesperson I dealt with was Darrian and she was very good at her job. Explained everything needed to make an informed decision and had good follow-up. They will be my first place to contact when looking for another vehicle.

My sales person was Esky. - dtymko

My sales person was Esky. He was very friendly, helpful and thorough through the hole process, from the initial factory order to the handover of the vehicle. He was also helpful after I picked up the vehicle and noticed some damage, he ordered the part immediately and when it gets in he said that he will call me to arrange for the repair

my experience started off really well, but once i - fast_lynn

my experience started off really well, but once i actually started the buying process it went off the rails. Starting with the incorrect address on my finance forms. Then truck had the wrong tire sensors installed , the locking lug nuts were not installed, and my windshield wiper hits the frame of the truck. I am big into hey let’s solve this. Nope, two phone calls to get the lug nuts, wind shield wiper still not addressed. Let’s talk about the balance of the money that they owed me, several calls finally got them to issue the cheque( wrong amount, wrong address,) had a family member pick up both cheques. as i wasn’t sure when I would get them. Promises made to correct the wiper issue and the lug nuts - crickets. it’s all in the service and they do not deliver. gave two stars only cause I really love the truck

Ken was fantastic looking after me and my Lincoln top - Mitchmason

Ken was fantastic looking after me and my Lincoln top notch service would recommend them to all my friends

We worked with Jaylene at MGM. - Ttyess

We worked with Jaylene at MGM. She showed us various units with absolutely no pressure to buy. And ultimately, she brought us the one we took home. Jaylene’s experience and knowledge made the buying process so easy, that I’ll be buying a new F350 from her in the spring. Plus, with the Ford Reward Points and Go Auto reward points, we got some interior pieces and oil changes for a couple years. Stellar, top notch service from Jaylene and the rest of the staff !! 10/10 will do again !!

Jess provided us with really nice customer service and - Rajpal_garcha

Jess provided us with really nice customer service and attended to us very well. I had a really great experience at Ford. The staff were friendly, professional, and made the whole process smooth and stress-free. They took the time to answer all my questions, kept me updated throughout, and made sure I felt valued as a customer. It’s clear they genuinely care about providing good customer service. I really appreciated the honesty, patience, and attention to detail. Overall, an excellent experience and I would definitely recommend this dealership/service department to others.

I was a repeat customer & I was an extremely unsatisfied - Barrymetcalfe8

I was a repeat customer & I was an extremely unsatisfied customer. Will never return & I can see why you only get 15 words lol . I had a sour taste in my mouth after my first day of wasting 5 hrs of my time . Never again

Amazing customer service, made the experience easy to - Mya

Amazing customer service, made the experience easy to purchase a vehicle! Would repurchase again in the future !

Absolutely awful! - Hail5

Absolutely awful! Take advantage of you! Had problems an hour after leaving the lot with rotors and breaks and would not fix the issue. Safety issue! They ignore you and have worst costumer service ever! DO NOT BUY FROM THEM!!!!

I want to thank Herbert and Cory of Boundary Ford, - imcneil

I want to thank Herbert and Cory of Boundary Ford, Lloydminster! I just purchased a used vehicle from them, had some issues witch were rectified in a professional and timely manner! If you are looking for a new or used vehicle, I highly recommend seeing Herbert for a fair and hassle free experience!! Thank you Herbert!

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

I purchased a vehicle from Maclin Ford almost three weeks - Adone

I purchased a vehicle from Maclin Ford almost three weeks ago, and unfortunately the experience has been extremely disappointing from start to finish. The biggest issue has been the lack of communication and accountability from the sales manager once the sale was completed. After raising several concerns right away, there has been little to no follow-up. This has easily been the worst dealership experience I have ever had. The lack of transparency, poor communication, rushed process, and multiple unresolved issues made it feel like once the vehicle was sold, I no longer mattered as a customer. I would strongly recommend that anyone considering purchasing a vehicle from this dealership be very cautious and carefully review every detail before signing anything. **Also left a 1 star google review that is now not on there anymore**

Professional and friendly service. - Peter H

Professional and friendly service. Extremely impressed with this dealership and will definitely return for all my vehicle service needs.

Certainly took a chance after the first bad experience. - Captian

Certainly took a chance after the first bad experience. Cochrane was convenient, so I thought I would. Regret set in after the first day of two to replace front hub seals on warranty. Not sure why it took a day to provide the mechanic the common seals. When I got truck back the drivers spring was not seated properly in the upper chamber. Apparently wasn't Northstar's concern or problem. Truck has 88k, why a hub seal in the first place? OK was on warranty anyway so I had it repaired. After I argued my case with service advisor, he blamed me right away. Well truck was not on hoist since the last time at Northstar. He said to general manager he was scared of me now. Wow, can't say I'm entirely good looking but I did not scare or threaten him. haha, case went to police.

Walking in the door we were greeted with a smile and - Normansturby

Walking in the door we were greeted with a smile and felt like part of the family. Our experience was excellent from the first phone call to driving our vehicle off the lot. Having a problem with our bank draft complicated our purchase….but we were treated kindly and professionally. We were trusted to take our vehicle home and finish our purchase electronically. Alina in Sales, Vladimir in Finance, walked with us through our transaction. Must also remember the personnel at reception, they were very helpful. Great on the Staff at Cam Clark Ford! Keep on, Keeping on!

Great experience dealing with all staff at Lamb Ford. - hogstead

Great experience dealing with all staff at Lamb Ford. It was a pleasure to fo business with Lamb Ford

7+ hours for an oil change and they didn’t even get it - Yyc

7+ hours for an oil change and they didn’t even get it done…. Why book service appointments??

Brought my 2023 Ford Bronco Sport in for a Safety Recall - deniseLe142

Brought my 2023 Ford Bronco Sport in for a Safety Recall issued by Ford Canada to this scabby dealership. Dropped my vehicle off just after 6:00 am on Friday, June 14, 2023. My vehicle was in perfect condition when I dropped it off, different story when I picked it up. The service technician dropped something on my windshield and cracked big time. Marlborough ford losers are saying the vehicle was like that when I dropped it off. Buyer beware avoid this loser dealership at all cost.

Very happy with my service on my vehicle. - Donna Kiryliuk

Very happy with my service on my vehicle. First time being there I was treated very well and the staff showed that they really do care about their customers. Laurie did an excellent job! I will definitely go back. Keep up the good work! 👍🏻

Was just in to Cold Lake Ford because of a noise in the - quiss

Was just in to Cold Lake Ford because of a noise in the front end of my truck. MIKE took it right in and put on the hoist found the problem and rectified it. I say hurray for MIKE and good on Cold Lake Ford. Great service. Once again kudos to MIKE.

The service and dealings with Bob and Miles at Nisku Ford - JD26

The service and dealings with Bob and Miles at Nisku Ford was outstanding they made The whole process enjoyable. They were friendly and really care about getting us the vehicle we wanted. I would recommend Nisku Ford to everyone. Jerry

I recently traded my vehicle in at Hansen Ford and was - kuzykbob

I recently traded my vehicle in at Hansen Ford and was amazed at the service. Not only did I receive top dollar for my trade the vehicle purchased was below market value. Jason and his team were great and I would deal here again . . .

Do NOT buy from this dealership. - ryanroy1020

Do NOT buy from this dealership. In November 2024, I bought a 2024 Ford F350 Tremor Lariat HO Diesel from this dealership at an all in price of $110,000 and put $36,000 down. Price was agreed to with my sales associate Isaac McNeill and manager Paul Gilewich through text and verbal phone calls.They sent me a order form with prices. I sat with Jeremy Hamilton for financing. My goal was to pay off the loan as quick as I could to avoid interest by using a big down payment and large yearly lump sums. Jeremy convinced me to use General Bank to get a loan where interest rates were lower and could be bought down by refinancing in a year when rates were lower. He convinced me my lump sums combined with buying down interest would save me a ton of money. He talked fast, used a lot of lingo and convinced me it was better. I asked about a website to track payments and loan balance and he said to just call him for that. (Should have been a red flag) He then started firing out a lot of paperwork and numbers. I questioned the numbers he threw in front of me and verbally discussed the math of the all in price minus the down payment with him. He was super nice and he assured me the numbers add up in the end. I signed what he put in front of me. He packaged a stack of papers into a folder for me. 1 year later, I notice my loan balance isnt what I thought. I go back to the paper work and see that he added $11,195 in a prepaid maintenance plan and a GAP fee of $4347 which is apparently insurance for the financing or something. These are 2 things I would always say no to but he still found a way to sneak it in. To top it off, I've been paying out of pocket for maintenance that would have been covered by this maintenance plan I didn't know I had. I had zero conversations about either of these charges, nor did I agree to them. I even told friends that they did not pressure me at all about extra charges. I signed the papers but rest assured I was tricked into signing for these extra charges. With total cost of borrowing I now owe nearly $20,000 more than I would have under a normal loan. These people were very nice to deal with but I assure you they are very shady. I advise anyone dealing here to slow down the process and very carefully review every document they put in front of you. Please feel free to reach out if you'd like more info and steer clear of Heartland Ford!