Waterloo Ford Lincoln Sales

The personnel were amazing and approachable. Also when dropped off the vehicle for service appointment is systematic and not crowded. Also when dropped off the vehicle for service appointment is systematic and not crowded. More

Pleased with the service i recieved i have to admit i wasdoubtful after Ken left but katrina stepped in and a.awesome job we will se going fwd if it keeps up i will be happy wasdoubtful after Ken left but katrina stepped in and a.awesome job we will se going fwd if it keeps up i will be happy More

They were quick, communicated well, hinest and friendly. Great service all around! Would definitely recommend Great service all around! Would definitely recommend More

Very good service, picked up my vehicle from my home and after service, dropped off my home. after service, dropped off my home. More

Had no issues with them at all and my last trip in was all warranty recalls and as expected, no charges and the cleaning of my car was #1 first class all warranty recalls and as expected, no charges and the cleaning of my car was #1 first class More

Where do I start? I have never owned a Ford prior and thought let’s give the Bronco a try. The sales person was kind but very inexperienced and I felt he did not recei I have never owned a Ford prior and thought let’s give the Bronco a try. The sales person was kind but very inexperienced and I felt he did not receive a lot of support or coaching. After I made the deal and went through financing everything went down hill. Anything that was promised did not happen until (but did the financing quickly pushing all the extras) kept asking, poor communication, lack of follow through, went around in circles. The customers relations person stepped in almost two months after the sale to rectify my concerns. The service man, Nathan was fabulous and deserves recognition for amazing customer service. I have purchased at least 10 vehicles in my lifetime and never had such poor service and felt there are some unethical practices. Please beware if your deal with this location. Once they gave your money good luck moving forward. More

Friendly staff. Sale was fairly smooth but once the paperwork was signed, there was lack of follow up and customer service was poor Sale was fairly smooth but once the paperwork was signed, there was lack of follow up and customer service was poor More

The dealership was fantastic! Everyone was incredibly friendly, welcoming, and easy to work with throughout the entire process. I had a great experience from start to finish. Everyone was incredibly friendly, welcoming, and easy to work with throughout the entire process. I had a great experience from start to finish. More

Nothing but a great experience! The whole team made the process easy and allowed me to get into the vehicle I had been wanting. Thankful for all of them! The whole team made the process easy and allowed me to get into the vehicle I had been wanting. Thankful for all of them! More

On the purchase of my brand new 2026 Ford bronco Sport big bend the whole team was amazing and gave me everything that I could ask for ,Martin and his AMAZING help to get me where I needed to be , Amina big bend the whole team was amazing and gave me everything that I could ask for ,Martin and his AMAZING help to get me where I needed to be , Amina ,Radu , Amir and Brandon were all equally amazing , and it never would have happened without the team work your dealership provided , I highly recommend anybody wanting a new Ford with outstanding customer service to Go to Waterloo Ford and ask for Amir in sales and this team will make you happy More