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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

August 23, 2018

Reliable professional Was very grateful Wolfe Mazda dealership was able to get the car serviced so quickly as it was not scheduled to come in, I had not anticipated getting More

by MAZDAFOREVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ?
Aug 24, 2018 -

Wolfe Mazda responded

Thank you so much for your thoughtful, five star review! We appreciate the extra effort and time you took to acknowledge our Wolfe Langley Mazda Service Team for being accommodating, efficient, polite and professional! We are thrilled that you received the exceptional customer service our dealership is known to deliver, firsthand! We value your business and look forward to working with you again soon! Have a great weekend.

August 23, 2018

Excellent Dealership I had a wonderful experience with everyone I dealt with. The staff were knowledgeable about the products and made me feel at ease when making my decis More

by Allisonsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda, Trevor
Aug 24, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your five star experience with us! Thank you for recognizing our Internet Sales Manager, Trevor Allen and our entire ales Team for being knowledgeable and friendly. We believe that it’s important for our customers to hear firsthand from, other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend our dealership to their friends and family, and we’re happy to hear that you agree! On behalf of your new friends here at Wolfe Langley Mazda, we would like to say congratulations and we hope you enjoy your new Mazda!

August 21, 2018

Worth the drive There’s a reason why I drive past West Coast Maada to get my post warranty regular service done. So do others where I live in Maple Ridge. Wolfe has a More

by NoWestCoastForMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the service advisors. Every single one.
Aug 21, 2018 -

Wolfe Mazda responded

Thank you for making the trip all the way from Maple Ridge to complete your post warranty vehicle maintenance at our dealership! We really appreciate the five star rating and the time you took to share your experience with us. So wonderful to hear how thorough, honest and respectful our Wolfe Langley Mazda Service Team is when they are explaining your servicing details and billing. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We value your business and look forward to serving you for many more years to come. See you next time!

August 20, 2018

The experience was enjoyable The sales person was new to this I could tell right away,however, he was really patient with what he got and took time to explain to the customer (me) More

by RickyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron cowles
Aug 21, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your honest feedback with us, RickyL. We appreciate you acknowledging our newest Sales and Leasing Consultant, Cameron Cowles for being so positive and enthusiastic during your vehicle purchasing process. Thank you for giving him a chance as that is how we all grow and learn. Please feel free to reach out to anyone on our Wolfe Langley Mazda Team if you still have any pending questions. We would love to assist you. We value your business and we are grateful that you gave us the opportunity to work with you. Have a great day!

August 15, 2018

Always get the best service and won’t go anywhere else. Always come to you because I know all my expectations will be satisfied. Best service ever. Know I am going to get the best service ever and enjoy m More

by Cargirl77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The second in commandI believe he is in charge.
Aug 16, 2018 -

Wolfe Mazda responded

On behalf us all of us at Wolfe Langley Mazda, we would like to thank you for sharing this great review about our dealership! We are thrilled that all your expectations are exceeded every time you visit our Service Department. We will be sure to share your kind words with our team. Thank you for your business. We truly appreciate it and look forward to serving you for many years to come. Have a wonderful day, Cargirl77!

August 15, 2018

Friendly Very knowledgable and respectful. My fiance took the car in for the service and she doesn't know too much about the car but she said she was still tre More

by Noah B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 17, 2018 -

Wolfe Mazda responded

Thank you so much for your thoughtful review, Noah! We strive for customer experiences like this, and could not be more pleased. Thank you for recognizing our Service Department for being knowledgeable and respectful to your fiancée. We will be sure that Alan and our Wolfe Langley Mazda Service Team knows how pleased you are with their service. We truly appreciate yours and your fiancée’s business and hope to work with you both for many years to come. Have a great day and see you next time! Thanks

August 11, 2018

Great work as always All my service, for the past 11 years, has been done here. As usual work was done as promised and the car was cleaned. Very friendly and knowledgeable More

by Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 15, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your comments and feelings about the experiences you have had with our Wolfe Langley Mazda Service Department! It is truly rewarding to see your positive comments. Thank you for acknowledging our service team for their friendly, knowledgeable and efficient customer service skills. We really appreciate the years of business and loyalty to our dealership. We look forward to serving you again next time! Have a great day, Mazda3!

August 11, 2018

Efficiently handled the malfunctioning of the GPS Excellent service, follow up and reminder of appointment and rectifying the GPS malfunction. Staff friendly and willing to assist in remedying problem More

by Angel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford, Andy Mori
Aug 15, 2018 -

Wolfe Mazda responded

We appreciate your time and the extra effort it takes to provide your feedback. We are extremely pleased that you were happy with the friendly and helpful service you received from our Service Advisor, Matt Sandford and our Service Technician, Andy Mori! They are both valuable team members, that always go above and beyond to meet our client’s needs. So glad you experienced that first hand as they assisted in resolving the concerns with your GPS. Thank you for your business and for choosing Wolfe Langley Mazda for all your vehicle maintenance needs.

August 10, 2018

A bit disappointed I booked an appointment to have tires installed and a oil change, was told by the service counter that the car was also due for 48,000 km maintenance More

by RickT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al-service counter, very friendly.
Aug 15, 2018 -

Wolfe Mazda responded

Thank you for the candid feedback regarding your experience with our service department. We understand your frustration. Feedback like you have provided, is one of the only ways we can improve. Your business is important to us, Rick. Our General Operations Manager, Marc Livingstone would welcome the opportunity to speak with you, to address your concerns directly. Please feel free to contact him at 604-534-0181 at your earliest convenience. Hopefully we can clarify your specific billing concerns. Thank you

August 10, 2018

Great sales experience Dealing with Trevor was very pleasant. He wasn't pushy and we didn't feel pressured to buy. Trevor answered all of our questions about the cx5 and we More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Allen
Aug 15, 2018 -

Wolfe Mazda responded

Congratulations on your new Mazda CX-5, Linda! Thank you for taking the time to write about your experience at Wolfe Langley Mazda. It is so wonderful to hear that our Internet Sales Manager, Trevor Allen was able to provide you with an exceptional sales experience, that we strive to provide to all of our clients. We look forward to having the pleasure of working with you again in the future. Thank you for your business and we wish you many happy miles in your new car!

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