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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

September 12, 2018

Mazda 3 Great customer service, everyone was extremely nice and helpful. They answered all my questions and helped me find the perfect car for me! I’m super h More

by AllyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 13, 2018 -

Wolfe Mazda responded

On behalf of our Wolfe Langley Mazda Team congratulations on your new car and thank you for allowing us to earn your business! We appreciate you sharing the sales experience you had at our dealership. So glad our Sales and Leasing Consultant, John provided you with exceptional customer service and found you the perfect car that best fits your current lifestyle! Recommending us to others is the one of the best compliments we could ask for, so thank you. We look forward to continuing our relationship when we complete the regular vehicle maintenance your new Mazda in the future. See you then and welcome to the Wolfe Family, AllyL!

September 12, 2018

Always great service and pleasant staff. The service is fast and friendly. Appointments happen when booked not an hour later, my vehicle is always cleaned and ready to go when initially desig More

by LM77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 13, 2018 -

Wolfe Mazda responded

Thank you for taking the time to post a review about your positive experience at our dealership. We appreciate you recognizing our Wolfe Langley Mazda Service Team for being so friendly and efficient. So sorry to hear about the car accident. We are truly glad that your very first Mazda saved your daughter’s life! There is a reason why Mazda has won numerous Top Safety Awards. Mazda is designed to take proactive safety measures to avoid collision or lessen its impact. We value your business and we look forward to serving you and your family for many years to come. Take Care, LM77.

September 11, 2018

Very good service. Friendly and helpful and good service. Thank you for washing my CX5. See you soon again for my first VIP service. Love my CX5 and so glad I stayed wit More

by cervas,virjoe86
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reston and technician Rick Gregorio
Sep 12, 2018 -

Wolfe Mazda responded

We appreciate your time and the extra effort it takes to provide your feedback. Thank you for acknowledging our Wolfe Langley Mazda Service Team for their friendly and helpful customer service. We are thrilled to hear that you love your new Mazda CX5 and enjoyed the complimentary car wash that we provide with every service. We truly appreciate your business and hope to work with you for years to come. Have a fabulous day!

September 10, 2018

great service the attention to customer needs and no rush to force a deal is excellent.The sales staff are totally committed to you during the whole process even if More

by mummy's happy 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Mike was truly great.
Sep 10, 2018 -

Wolfe Mazda responded

Thank you for sharing the amazing sales experience you had at our dealership! At Wolfe Langley Mazda, we want every client’s experience to be “Five Stars”! We are thrilled to hear how happy you were with the customer service our Sales and Leasing Consultant, Mike Groves and our entire Sales Team provided you during your vehicle purchasing process. Comfort in the process is our priority. On behalf of all of us at Wolfe Auto Group, we would like to thank you for your business and congratulate you on your new Mazda! We wish you many safe and happy miles in it. Zoom Zoom!

September 05, 2018

Amazing team all around! No pressure sales. The team deserves a 5 star rating. We are loyal Mazda owners and have purchased the last 4 from Wolfe. After a previous bad sales experience, Shane ca More

by Mark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, Aaron
Sep 06, 2018 -

Wolfe Mazda responded

We absolutely loved reading your awesome review! We are grateful for the five star rating and thoughtful words, Mark1! Thank you so much giving us the opportunity to work with you. We appreciate the time you took to recognize Shane, Aaron and our entire Wolfe Langley Mazda Sales Team for their outstanding customer service skills. Our client’s comfort during the vehicle purchasing process is our priority, so glad you got to experience that firsthand. Your loyalty to our dealership and to the Mazda brand is truly appreciated. We value your business and look forward to continuing our relationship and serving you for many more years to come! We wish you many safe travels in your new car! Congratulations!

September 04, 2018

Excellent and professional Darin and Trevor were very prompt to address us soon after we enter the floor. They were genuine, courteous, and very professional. They also knew the More

by Nataku4ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin, Trevor, Jerry (I think, for warranty, took a guess sorry)
Sep 06, 2018 -

Wolfe Mazda responded

Welcome to the Wolfe Auto Group Family and congratulations on your new Mazda, Nataku4ca! We strive for customer experiences like this, and could not be more pleased. We truly appreciate the time you took to share your feedback with us. We will make sure that Darin, Trevor and Jerry know how pleased you were with the exceptional customer service they all provided you. We concur, they are all genuine, courteous and professional. They are valuable team members that always go above and beyond for our clients. Thank you for giving us the opportunity to work with you. We sincerely hope you enjoy every single mile in your new car! Zoom Zoom!

September 04, 2018

Consistently good service I don’t know who’s tunning this place, but they are doing a great job of looking after their clients. We were pleased with the initial purchase deal a More

by Zee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter staff
Sep 06, 2018 -

Wolfe Mazda responded

Wow! Thank you for taking the time to share your feedback and feelings about your experience at our Wolfe Langley Mazda dealership! It is truly rewarding to see your comments as you reflect back on your interactions with our team over the years. Your loyalty to our dealership and recommending us to others, is the best compliment we could ask for. On behalf of your friends here at Wolfe Mazda, THANK YOU!! We will be sure to pass along your kind words to our management team and staff. We look forward to serving you and your family for many more years to come, Zee123! Have a wonderful day!

September 04, 2018

Great buying experience The dealership was very nice, the sales people were not pushy or over bearing but helpful and knowledgable. Insurance broker on site was also very hel More

by Kath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 06, 2018 -

Wolfe Mazda responded

Thank you so much for the amazing review, Kath! We appreciate the time and extra effort you took to share your thoughts with us. We strive to have the best Sales Consultants with Certified Factory Trained product knowledge, who always ensure our clients feel comfortable during the vehicle purchasing process. We are thrilled that you had the opportunity to experience that first-hand through our Sales Consultant, Mike Groves and our entire Sales Team. On behalf of our Wolfe Langley Mazda team, we want to thank you for allowing us to earn your business and congratulate you on your new Mazda!! Enjoy!

August 31, 2018

Everyone is polite, knowledgble and efficient. Everything went seamlessly from booking the appointment to paying the invoice! And I love that there is a courtesy shuttle to get me to and from wor More

by Wado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your thoughts and feelings regarding your recent visit to our dealership. It is rewarding to read your comments, as you reflect on the experience you had at with our Service Manager, Mike and our Wolfe Langley Mazda Service Team. So wonderful to hear that you enjoy the complimentary shuttle services that we provide our clients during their vehicle maintenance appointments. We value your business and look forward to working with you for many more years to come, Wado! See you next time.

August 25, 2018

Fast, Friendly, and Efficient I recently visited for a part recall. Appointment was made within days and everything was as expected. Staff were knowledgeable and pleasant. I couldn More

by Pugg27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Aug 27, 2018 -

Wolfe Mazda responded

Your feedback is important to us, so thank you for taking the time to write about your experience, Pugg27. It is wonderful to hear that our Wolfe Langley Mazda Service Team provided you with efficient, knowledgeable and pleasant customer service. We value your business and look forward to having the opportunity to work with you again soon. Have a great week!

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