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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

September 24, 2018

Excellent Service As Always Best dealership I have ever dealt with. Have purchased 4 Mazda's from Wolfe and their sales, service and parts department are excellent everytime I g More

by jskamoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford
Sep 27, 2018 -

Wolfe Mazda responded

Wow! Thank you for the perfect score and the outstanding review, jskamoh. We couldn’t be happier to hear that Wolfe Langley Mazda is the best dealership that you have ever dealt with. Thank you for recognizing our Sales, Service and Parts Department for always providing you with exceptional customer service. We sincerely appreciate your business and loyalty to our dealership. We look forward to working with you for many more years to come! See you next time!

September 20, 2018

Informative, non-aggressive salesperson (John). John went the extra mile to provide us with information on the Mazda CX-5 that we were interested in without being aggressive nor pushy. He was friend More

by Redcincy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barrand and Nate Graf
Sep 25, 2018 -

Wolfe Mazda responded

Thank you for sharing your feedback with us, Redcincy2018. We are happy to hear that you got exactly what you wanted out of your car-buying experience here at Wolfe Langley Mazda! Our client’s comfort during the vehicle purchasing process is our priority. It’s great that you had the opportunity to experience that first-hand when you were dealing with our amazing Sales and Leasing Consultant, John Barrand. Thank you for recognizing John for being friendly, knowledgeable, focused and honest with you. We will be sure to pass along your kind and thoughtful words to him. Thank you for your business and congratulations on your new Mazda CX-5! We wish you many safe travels in your new car and look forward to seeing you again soon!

September 19, 2018

Amazing service Had a great visit and service at Wolfe Langley Mazda, my car was serviced with great care and caution taken, and the staff was very friendly and kind. More

by Camf122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Sanford, Mike Paulokangas, Alan Eeg, Codye Thomson
Sep 20, 2018 -

Wolfe Mazda responded

Thank you for the perfect score and for taking the time to share your wonderful experience at our dealership. We strive for 100% customer satisfaction and it looks like we achieved that goal with you! So glad our Wolfe Langley Mazda Service Team took great care of both you and your car! Thank you for giving us the opportunity to work with you. We value your business and we hope we can serve you for years to come.

September 18, 2018

This place is great! The service team is always helpful and does a thorough job in inspecting my car. They make recommendations for the best maintenance of my vehicle. More

by RainRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 19, 2018 -

Wolfe Mazda responded

We are happy to hear your feedback, RainRC. Thank you for taking the time to share it with us. It is so nice that you recognized our Wolfe Langley Mazda Service team for always being so helpful and thorough with your vehicle maintenance. Our clients safety is important to us, glad you value their recommendations. Thank you for choosing our dealership for all your automotive needs. See you next time.

September 17, 2018

Appointment executed as promised. Had 72K service done with new front brakes. Service was timely and work was completed as per car pick up request. The service at Wolfe typically meets More

by Christian P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven and Ema-Lee
Sep 19, 2018 -

Wolfe Mazda responded

Thank you for taking the time to rate your experiences at our dealership and share your feedback with us, Christian. We appreciate you acknowledging our Service coordinator Ema-Lee and our Wolfe Langley Mazda Service Team for consistently providing you with efficient and great customer service. We value your business and look forward to the opportunity of serving you again soon. Have a wonderful day.

September 17, 2018

Great service, poor carwash I only ever take my Mazda to get serviced at this dealership. The work is always done in a timely manner, and the staff are professional and patient, More

by MattWyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 19, 2018 -

Wolfe Mazda responded

Thank you very much for the 5 star rating and for sharing your honest feedback with us as it allows us to improve. We apologize for the poor car washes that you have received recently. We will be sure to follow up with our Service Lot Attendants regarding your concerns. Thank you for recognizing our Service Team for always being efficient, professional, patient and thorough. We will be sure to pass along your thoughtful comments to them. Your business and loyalty is valued, MattWyse. Thank you for giving us the opportunity to work with you. See you next time.

September 16, 2018

Car buying extravaganza! All the service and sales people were great! The product was as told and exceeds my expectations, just wish the windows were tinted on time More

by CurtPerchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 17, 2018 -

Wolfe Mazda responded

Thank you very much for the five star rating and feedback, CurtPerchie! Sorry to hear that we weren’t able to get your windows tinted on time. Thank you for acknowledging our Wolfe Langley Mazda Service and Sales Team for being so great during your recent visit. Congratulations on your new car! So pleased to hear that it exceeds your expectations. Our Sales and Leasing Consultant, Mike will be thrilled to hear that too. We value your business and look forward to serving you for many years to come!

September 14, 2018

Great Customer Service! Mike was very knowledgeable about all the vehicles offered on the lot. He helped me find the car that suited my needs exactly and made the overall car More

by Rajan S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 17, 2018 -

Wolfe Mazda responded

Rajan, thank you so much for taking the time to share the wonderful experience you had at Wolfe Langley Mazda. We appreciate you recognizing our Sales and Leasing Consultant, Mike Groves for his vast product knowledge and his excellent customer service skills, that made your car buying experience go smoothly. We are happy to hear that you found the perfect vehicle that best suits your current lifestyle. Congratulations on your new purchase! We wish you endless safe travels in your new car. We value your business and look forward to working with you again! Have a great day!

September 13, 2018

Great Service! I have been coming to Wolfe’s since I bought my 2010 Mazda 3 new and have never had any problem with it. I usually see Alan the service tech and he i More

by KellyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 14, 2018 -

Wolfe Mazda responded

Thank you so much for the five stars and thoughtful review, KellyH. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service Advisor, Alan Eeg for the outstanding customer service he has provided you during all your visits to our dealership. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your loyalty and business. We hope to work with you for years to come. We will make sure that Alan knows how happy you are with the service. See you next time.

September 13, 2018

Mazda's Service Department is always a pleasure to deal with I have been taking my 2001 Protege to Wolfe Langley Mazda for servicing since 2002. My experience in owning a car changed from an unpleasant stressfu More

by Mazda Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Marc (this visit did not know the service technician's name)
Sep 13, 2018 -

Wolfe Mazda responded

Wow! We really enjoyed hearing about your wonderful experience at Wolfe Langley Mazda over the years! Thank you for the five star rating and for taking time out of your day to share your story with us. So glad that our Service Team has turned things around and made your regular vehicle maintenance appointments stress-free, calm and enjoyable. The rumors are true! We are proud to have Rick Gregorio as one of our Master Service Technicians here at Mazda. Rick has over 26 years of experience maintaining cars and has even won Mazda’s Western Regional Master Technician Competition! He is a role model on his team. We sincerely value your business and loyalty to our dealership. We look forward to taking care of you and your Mazda Protégé for many more years to come.

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