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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

October 10, 2018

Tire service I went to get a quote for tires for my Mazda 3. Was helped right away by Steve at the service counter. He didn't have the tires and rims in stock but More

by DDomansky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 11, 2018 -

Wolfe Mazda responded

Thank you for five star rating and for taking time out of your day to share your feedback with us, Ms. Domansky. We couldn’t be happier to hear that our Wolfe Langley Mazda Service and Parts Department were able to order your tires and install them the same day! Making our clients feel safe on the road is important to us. Glad we were able to do that for you so efficiently. Thank you for your business and let us know if there is anything else we can do for you. Have a wonderful day.

October 06, 2018

Awesome customer service and a great place Wolfe Langley went above and beyond to help me pick a vehicle that would suit me.They were never pushy and instead gave suggestions and advice on pur More

by Klbn15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 09, 2018 -

Wolfe Mazda responded

We are so glad that our Sales and Leasing Consultant, Cameron Cowles went above and beyond to address your car-buying needs and placed you in a vehicle, that fits your lifestyle perfectly. Making the vehicle purchasing process easy and comfortable is our priority. We are thrilled you had the opportunity to experience that first-hand. We welcome you to the Wolfe Langley Mazda Family and we sincerely hope you enjoy every single mile on your new car. Your five star review and recommending us to others are the best compliments we could ask for. Thank you for giving us the opportunity to work with you, Klbn15. Please come back and see us again soon!

October 06, 2018

Great Experience Dreading our next vehicle purchase, we started by sticking to the brands we knew well (Ford, Chevrolet, etc). Realizing these brands didn't have wh More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wilson
Oct 09, 2018 -

Wolfe Mazda responded

Wow! We love it! Thank you for taking the time to share the outstanding sales experience you had with our Wolfe Langley Mazda Sales and Leasing Consultant, Aaron Wilson! We appreciate you acknowledging him for being professional, informative and going above and beyond to ensure you felt comfortable during the whole vehicle purchasing process. This is why he is a valuable member on our team. We will be sure to share your kind words with Aaron. Recommending our dealership to others is one of the best compliments we could ask for. We strive for customer experiences like this, and could not be more pleased. Congratulations on your brand new Mazda CX-9 and welcome to the Wolfe Auto Group Family, Tara and Dean. We truly appreciate your business and we wish you both many safe and happy travels in our new car! Enjoy.

October 05, 2018

Review of service dept The service department at Langley Wolfe is a pleasure to deal with. Very professional and courteous. I have been going there for the majority of my ca More

by tonyzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg, Andy Mori and Rick Gregario
Oct 09, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your wonderful comments and feelings about our Wolfe Langley Mazda Service Department. It is truly rewarding to hear that our Service Team is always professional, courteous and a pleasure to deal with when you visit us. We value your business and look forward to serving you for many more years to come, tonyzz! Have a great day.

October 05, 2018

Great service from friendly and helpful staff I'm always amazed by the good service, friendly atmosphere and comfortable facilities at Wolfe Langley Mazda. My car looks and drives like new after More

by biglog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg and Rick Gregario this last trip as well as Katherine on the phone.
Oct 09, 2018 -

Wolfe Mazda responded

Thank you for the perfect rating and the thoughtful comments. We couldn’t be happier to hear how amazed you are with our Wolfe Langley Mazda Service Team’s good service, good humour and professional attitude every time you visit. We are pleased that your car is always returned to you in tip top shape after every regular maintenance appointment. We value your business and appreciate you choosing our dealership for all your automotive needs. See you next time and have a fabulous day!

October 04, 2018

routine oil change went well, hard to get that wrong. BUT Oil change went well but......... Ongoing annoying vibration/banging on the undercarriage at idle is STILL THERE!!!!! Its been there since new, brough More

by Wanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They know who it was
Oct 04, 2018 -

Wolfe Mazda responded

Thank you for taking the time to provide us with your honest feedback. The frustration you are encountering due to the ongoing vibration/banging on the undercarriage of your new vehicle is understandable and unacceptable. We would appreciate the opportunity to make things right and discuss this further with you. Please contact our General Operations Manager, Marc Livingstone directly at 604-534-0181 at your earliest convenience. We value our customers and want to re-gain your trust in our dealership and in the Mazda brand.

September 26, 2018

Standard car oil change and tire rotation Front desk service people very helpful, curtious and like to spend a little more time getting to know you. Service department spent the time to wash t More

by SeAnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Sep 27, 2018 -

Wolfe Mazda responded

Thank you for sharing your feedback with us. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service Team for being courteous, personable and helpful. It’s so nice to hear that you loved the complimentary car wash and vacuum that we provide with every service at our dealership. We value your business and look forward to working with you again soon.

September 24, 2018

Great service center Always fast and friendly. Didn't try to sell me things I didn't need. Walked through the report with me so that I knew exactly what was done and what More

by Meganpwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 27, 2018 -

Wolfe Mazda responded

Thank you for the perfect rating and for sharing your experiences with us, Meganpwood. We couldn’t be happier that Alan and our Wolfe Langley Mazda Service Team consistently provide you with efficient, friendly customer service and always explain the maintenance completed on your vehicle thoroughly. Our goal is 100% customer satisfaction and it looks like we achieved that goal with you. Thank you so much for choosing our dealership for all your automotive needs. Your business is truly appreciated. See you next time.

September 24, 2018

Professional courteous place to do business Answered my questions with knowledgeable answers and really knew their product. Went the extra mile to get me into my new unit . Went the extra mile t More

by Shawn604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Palmer
Sep 27, 2018 -

Wolfe Mazda responded

Thank you so much for the kind words and perfect score, Shawn604! We are very happy to hear that you got exactly what you wanted out of your car-buying experience with us, at Wolfe Langley Mazda. Thank you for acknowledging our Sales and Leasing Consultant, Darin Palmer and our Mazda Team for being knowledgeable and going the extra mile to ensure you were well taken care of. We value your business and look forward to continuing our relationship when you come in for your first regular maintenance appointment. We wish you safe travels in your new ride! Have a great day.

September 24, 2018

Just right They were amazing - took some time to get through the process and there was a delay in getting a part in - I was happy with the service and the vehicl More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 27, 2018 -

Wolfe Mazda responded

Thank you for sharing your candid feedback with us, 123456. We apologize if the process took a bit longer than expected. It is so wonderful to hear that you were happy with the customer service our Sales and Leasing Consultant, John Barrand provided you and that you are happy with your purchase! Thank you for your business and congratulations on your new car! We wish you many happy miles in it!

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