
West Edmonton Hyundai
Edmonton, AB
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839 Reviews of West Edmonton Hyundai
The staff were extremely helpful. I came here because I was not impressed with another Hyundai dealership in the city. I knew what I wanted when I walked in the door and the sales team was great to work w was not impressed with another Hyundai dealership in the city. I knew what I wanted when I walked in the door and the sales team was great to work with to get what I wanted for the right price. I am extremely happy with the competency of the staff, everything was very professional and I would go back here for years to come. If you are looking for staff that knows their stuff ask for Richard, he answered all of my questions without hesitation and when he wasn't sure on something, he made sure to find out the answer and not just make it up (as I had seen at a different dealership). Highly recommend this dealership!! More
We were very impressed with the friendliness and straight forward approach that the staff had with us. Alan (our sales associate) was honest with us and did not try to avoid answering questions, even when t forward approach that the staff had with us. Alan (our sales associate) was honest with us and did not try to avoid answering questions, even when the answer was not what we might want to hear. As well, Alan and Aaron (the manager) were open to negotiating the price, which is not what we found with local competitors whom we visited. We feel that our final deal was fair to everyone involved and we left feeling very happy with our experience. Our experience with Scott, the finance manger, was also very positive. He did not keep pressing us to consider extras (eg. fabric protection) once we let him know that we were not interested (again, this is unlike some of the local competitors). Scott was friendly and accomodating. Overall, our experience was excellent! More
When our vehicle was written off my wife and I needed to get shopping. Spotted a low KMS 2011 Elantra Touring GLS on the website and setup a test drive -w- Alan. We knew what we wanted and realized (even mo get shopping. Spotted a low KMS 2011 Elantra Touring GLS on the website and setup a test drive -w- Alan. We knew what we wanted and realized (even more so after the sale), that this vehicle was a real bargain. Alan, Lewa and Tiffany were very pleasant to work with. So nice to have an experience that is typically full of doubt, anxiety, pressure and all of the other traditional car buying horrors, made as pleasant as this was. Have only had the vehicle one day, but based on the sales/ negotiation process we anticipate a painless after sales/ service experience. More
This is my second vehicle that I have bought through this dealership, I have recommended it to two other people who have also bought new vehicles, and to everyone else who might want to buy a vehicle. The c dealership, I have recommended it to two other people who have also bought new vehicles, and to everyone else who might want to buy a vehicle. The customer service experience at this dealership compared to any other dealership that I have gone to, does not compare. The dealership is bright and clean, the staff is warm and friendly and always willing to help, even if the dealership is filled with customers. I find the salesmen to be very straight-forward and trustworthy. The service offered by the dealership, with their free life-time oil-changes is an attractive selling feature. Their service department is just as friendly and helpful, this is one place that I know my vehicle will be taken care of. The sales-team that I dealt with on my latest purchase did a great job in providing me what I needed. Young Andrei, in particular, was not only very knowledgeable and passionate about his job, he was also a pleasure to work with. More
I hate dealing with car salespersons. I had such a bad experience with them in the past, but everything changed when I came to West Edmonton Hyundai. The moment I entered their showroom, we were greeted w experience with them in the past, but everything changed when I came to West Edmonton Hyundai. The moment I entered their showroom, we were greeted with friendly smiles. Their service was excellent. Christa changed my impression of a car salesperson, she was friendly, respectful and very informative. Vance was very helpful. I would highly recommend this dealer. More
the staff at West Edmonton Hyundai go above and beyond to help the customer get the best deals and most painless financing possible! I am SO pleased with Alan (salesman) and Diana (Financing) - they made th help the customer get the best deals and most painless financing possible! I am SO pleased with Alan (salesman) and Diana (Financing) - they made this transaction as painless as possible! THanks so much - will recommend to all my family and friends!! More
Impressed We were on our way to buy a different brand Impressed We were on our way to buy a different brand from another dealer and Alan, knowing this, still allowed us to see and ride two different Hyun Impressed We were on our way to buy a different brand from another dealer and Alan, knowing this, still allowed us to see and ride two different Hyundai vehicles without criticsm of our intended purchase. That's Professional. Top marks to Alan and Ocean Result I now own a 2012 Veloster Then we met Vance, I now have the above car with glass protection, rust proofing, undercoating, Vance did an excellent job helping me get what I wanted. Taking Care of Business Then I met Diane, delightful, took the time to make it easy for me to get my paper work the way I needed. Upon taking possession of my new car Alan took the time to deliver car for me, showed me all the features and made my cell phone work with the car system. Pleased I highly recomend "West Edmonton Hyundai" They exceeded my expectations More
I was looking for a used vehicle and decided to just stop in to check out what that had. I was very impressed with the service I received. Alan was very helpful and I appreciated him getting to know my whole in to check out what that had. I was very impressed with the service I received. Alan was very helpful and I appreciated him getting to know my whole family. I will definitely recommend my friends and family to go see Alan at West Edmonton Hyundai. I love my new 2007 Hyundai Santa Fe, Thank you. More
We did not end up buying a hyundai but the people at this dealership were without question the best we dealt with and we would recommend talking to them if you want knowledgeable people who will treat you wi dealership were without question the best we dealt with and we would recommend talking to them if you want knowledgeable people who will treat you with respect and honesty because they are heads and shoulders above any out there More
Mazuri welcomed us to the dealership with his friendly smile, assessed our needs and introduced us to the vehicles that he thought may be a fit for us. He was very helpful and we did not feel the least b smile, assessed our needs and introduced us to the vehicles that he thought may be a fit for us. He was very helpful and we did not feel the least bit pressured by his approach. We did not purchase the vehicle on our first visit and he was very supportive of the time that we needed to make our decision. Each time we visited the dealership he was friendly, responsive to our questions and expressed a genuine interest in us as clients beyond our desire to purchase a vehicle. Aaron was very friendly and professional. He assisted with the negotiation of the vehicle price and was respectful of all of our questions (and we had several). He had a great sense of humor and a pleasant, relaxed approach. Each time we visited the dealership he too acknowledged us. Very friendly and approachable. Scott made applying for financing fun!! What a great sense of humor. He explained the entire process and finance options. Vance took over the day we settled the financing and carefully walked us through all of the details. He made us feel very comfortable with his relaxed approach and attention to detail. The customer service was outstanding. In finalizing our purchase we left the dealership, to our surprise, almost one hour after closing and no one made us feel rushed or that they were impatient. Thanks for this. Just when you think things couldn't get any better on the day of our pick-up we had sold our previous car and Mazuri picked us up and chauffeured us to the dealership. Overall, a very pleasant experience. More