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West Edmonton Hyundai
Edmonton, AB
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841 Reviews of West Edmonton Hyundai
We did not end up buying a hyundai but the people at this dealership were without question the best we dealt with and we would recommend talking to them if you want knowledgeable people who will treat you wi dealership were without question the best we dealt with and we would recommend talking to them if you want knowledgeable people who will treat you with respect and honesty because they are heads and shoulders above any out there More
Mazuri welcomed us to the dealership with his friendly smile, assessed our needs and introduced us to the vehicles that he thought may be a fit for us. He was very helpful and we did not feel the least b smile, assessed our needs and introduced us to the vehicles that he thought may be a fit for us. He was very helpful and we did not feel the least bit pressured by his approach. We did not purchase the vehicle on our first visit and he was very supportive of the time that we needed to make our decision. Each time we visited the dealership he was friendly, responsive to our questions and expressed a genuine interest in us as clients beyond our desire to purchase a vehicle. Aaron was very friendly and professional. He assisted with the negotiation of the vehicle price and was respectful of all of our questions (and we had several). He had a great sense of humor and a pleasant, relaxed approach. Each time we visited the dealership he too acknowledged us. Very friendly and approachable. Scott made applying for financing fun!! What a great sense of humor. He explained the entire process and finance options. Vance took over the day we settled the financing and carefully walked us through all of the details. He made us feel very comfortable with his relaxed approach and attention to detail. The customer service was outstanding. In finalizing our purchase we left the dealership, to our surprise, almost one hour after closing and no one made us feel rushed or that they were impatient. Thanks for this. Just when you think things couldn't get any better on the day of our pick-up we had sold our previous car and Mazuri picked us up and chauffeured us to the dealership. Overall, a very pleasant experience. More
After purchasing my vehicle and leaving a large deposit I had to wait to hear back from them regarding the delivery date. After 4 days of waiting I decided to call them. I was told they would have more info had to wait to hear back from them regarding the delivery date. After 4 days of waiting I decided to call them. I was told they would have more information for me later that day and would call me back. 3 days later a full 7 days after the initial purchase I still haven't heard if and when I am going to get my vehicle. More
Our experience with West End Hyundai was very pleasant. Alan helped choose a suitable car within the price range my mother-in-law was looking for, and helped her get the deal she wanted. Alan and Ocean we Alan helped choose a suitable car within the price range my mother-in-law was looking for, and helped her get the deal she wanted. Alan and Ocean were welcoming and really went out of their way to make us feel comfortable. We will definitely recommend West End Hyundai, Alan and Ocean to friends looking for a vehicle. More
Purchase of pre-owned Hyundai Sante Fe was a satisfying experience. My objectives were considered and met. Alan Sugiyama was an excellent sales associate, who provided the level of service that should mak experience. My objectives were considered and met. Alan Sugiyama was an excellent sales associate, who provided the level of service that should make any dealer proud. Thank you! More
Our experience at West End Hyundai with Allan, Diane, and Ocean... was an extremely positive experience. They were personable and attentive and promptly took care of our needs and concerns. We were treated w Ocean... was an extremely positive experience. They were personable and attentive and promptly took care of our needs and concerns. We were treated with respect and kindness and are extremely pleased with our purchase. We purchased another vehicle previously from this dealership and have been very satisfied with the service we have received. We look forward to continuing our relationship with this dealership in the future. More
Alan was friendly, knowledgeable and helpful. I was comfortable with him from the moment I met him. He got me a decent deal. I was referred to West Edmonton Hyundai from the dealer I used in Langley, L comfortable with him from the moment I met him. He got me a decent deal. I was referred to West Edmonton Hyundai from the dealer I used in Langley, Langley Hyundai. More
One should never post any type of auto review until they have had their first service. I am sure that we all feel great at the time of purchase. Selling me a car is one thing. Servicing that car is another. have had their first service. I am sure that we all feel great at the time of purchase. Selling me a car is one thing. Servicing that car is another. Wait until after your first six month service at least. My salesman (Keith Ross) was exceptional. Had he not been he would not have been able to sell me a car. For three months he tried to get me to post my review. I always said that I would after my six month service. Well here it is. Now ask me two question: 1. Would I buy another vehicle from this dealership? Answer: ABSOLUTELY NOT. 2. What happened after your exceptional sales experience? Answer: Almost three months and seven or eight return visits since my first six month service back in Sept. I have yet to find closure to my service needs. It is now that I have begun the annulment of my marriage to West End Hyundai.It saddens me deeply! So much has happened to record it all hear but if you are really interested email me at msstoth@live.com and I will send you a copy of my experience. Trust me when I say that you will be shocked! Until then good luck and I hope you don't ever have to go through what I have. More
I went to this dealer after sending out a email to all other dealers in Edmonton to try and find a better deal, Levi was the only guy to email me back. He gave me a good deal and great service. One nig other dealers in Edmonton to try and find a better deal, Levi was the only guy to email me back. He gave me a good deal and great service. One night i emailed him at 1:00 A.M. expecting him to get it in the morning but got a response about 2 minutes later so he definitely cares about giving great customer service. This dealer is proof that going to a dealership to buy a car doesn't need to be a dreadful experience More
Dylan Feihle was a great salesman. He was professional, courteous, professional and advocated for me, his customer, when it was important to do so. He went over the car with us and answered all our questi courteous, professional and advocated for me, his customer, when it was important to do so. He went over the car with us and answered all our questions even after the sale was final a few weeks later. Lewa Seifeddine said that he would make me a happy customer and when there was a problem he was true to his word and solved the problem to my complete satisfaction. I would recommend West Edmonton Hyundai for the service I received and the excellent products they handle. More