West Edmonton Hyundai

Richard was very thorough during the test drive, showing and demonstrating all the features of the vehicle. He was considerate of what our needs/wants were, making suggestions that were valuable to us. Ric and demonstrating all the features of the vehicle. He was considerate of what our needs/wants were, making suggestions that were valuable to us. Richard was friendly and professional, and demonstrated over and over that our satisfaction as the customer was his primary focus. Diane was very friendly and relaxed and used appropriate, light humor to help the mood be lighter - especially appreciated when dealing with financial side of the purchase. Lewa was fair, but not generous, when it came to approving extras that we requested with our purchase. We spent $40K and thought we would be given more of a deal on the 3M or offered the all-weather mats as part of the deal. More

I did not like the finance management experience. i felt like they wanted to take advantage of me. customer service was great. Alan was great..make sure you deal with him when you go to Hyundai like they wanted to take advantage of me. customer service was great. Alan was great..make sure you deal with him when you go to Hyundai More

Very courteous and pleasant when conducting their parts of the sales transaction. They were also very informative and helpful during the process. They were definitely there to assist us. A job well done. of the sales transaction. They were also very informative and helpful during the process. They were definitely there to assist us. A job well done. More

We returned to West Edmonton Hyundai because my wife previously purchased her Tucson and was pleased with the service. After checking out several other dealerships I returned to West Edmonton Hyundai an previously purchased her Tucson and was pleased with the service. After checking out several other dealerships I returned to West Edmonton Hyundai and was greeted with a friendly smile by Andrei Haurylovich. He was very pleasant, helpful and patient with answering my many questions. Not once was I ever presured by him. He accompanied me on a test drive and informed me of the many options of the Sonata. The dealership was very accommodating in locating the color vehicle I wanted. On delivery Andrei spent a lot of time with us going over the new features and explaining how everything worked. He even programed our Bluetooth for us! We will highly reccomend Andrei to our friends and family who may be looking for a vehicle. The only downside was the "protection package" presented by Vance. The price was much higher than a lot of the other dealers I researched so I decided not to have West Edmonton Hyundai perform this protection on my vehicle. Yes, we would purchase another vehicle from the dealerhip. More

I walked into the dealership determined to buy a Hyundai Sonata. I swore I would never own or drive an suv, truck or minivan. Richard opened my eyes. I took a Tuscon for a test drive, he was very thoroug Sonata. I swore I would never own or drive an suv, truck or minivan. Richard opened my eyes. I took a Tuscon for a test drive, he was very thorough with explaining all the features, warranty etc. I just wanted to play with all the buttons. 3 days later I'm back at the dealership picking up my Tuscon. Love my new car/truck! More

This was our second new car purchase. Andrei's helpfulness, kindness and friendliness made us decide to use this dealership among others. He made our test drive very enjoyable and he encourage us helpfulness, kindness and friendliness made us decide to use this dealership among others. He made our test drive very enjoyable and he encourage us to experience the advantages of the all wheel drive feature of the vehicle on an extremely rough terrain. I guess he had the most of fun during the test drive. More

Our sincere thanks to Justin for going the 'extra mile' this past week. My husband and I had visited with him a few weeks prior while we were searching for a 2011-12 Santa Fe; unfortunatly, not much select this past week. My husband and I had visited with him a few weeks prior while we were searching for a 2011-12 Santa Fe; unfortunatly, not much selection at that time. During those weeks we had been comparing different SUV's and actually had a deal pending at the Dealership across the street. Having driven a Santa Fe for the past five years, I wasn't absoloutely sold on the pending Equinox so we wanted to give Justin one more shot. Once again there wasn't much to choose from as I had fairly specific requirements such as dark leather and a sunroof. Unbelieveably, five hours later we were the proud owners of the manager, Lewa Seifeddine's, 2012 Santa Fe. Although we thought there was nothing on the lot, Justin was relentless and we absolutely appreciate not only his drive but his good humored dispostion throughout the very long day. Even the process of going through finance ended up being quite 'entertaining' and enjoyable thanks to both Diane and Vance. We, especially myself as I use this vehicle to deliver rural mail for Canada Post are extremely pleased with our choice. Not a lot of dashboard or gadget changes in the new 2012 but definately a big improvement in the driving and guts of the vehicle; there is a much better kick in this one! I am so glad that Justin didn't give up. Kind thanks to you all, Frank and Becky Coccimiglio More

Buying a new car from this dealership was much more enjoyable then previous experiences. The team was friendly, humorous and was more then willing to work with us on the price... Andrei was refreshing enjoyable then previous experiences. The team was friendly, humorous and was more then willing to work with us on the price... Andrei was refreshing and enthusiastic, I have to say that we had a lot of laughs and he was great at answering my husband's questions (there were a lot of them). Aaron and Vance were very transparent on the pricing and worked hard to get us a deal that was fair. And I have to say I have never had so much fun meeting with a finance guy and going over protection packages. What a hoot! Overall, I would recommend and return to this dealership in the future for buying a new vehicle. We did have an issue with the car when we went to pick it up and the guys were really good about fixing the issue. Thank you so much to Andrei, You really went the extra mile for us to make sure we were happy with both the car and our experience with the dealership. Thanks Guys Christa and Chad Lucyk PS Andrei, I'll make sure he washes his new car LOL! More

We appreciated Andrei's honesty, friendliness, knowledge, and desire to please us in the purchase of our car. Scott's manner was professional, friendly and efficient. The only thing we would have liked was t and desire to please us in the purchase of our car. Scott's manner was professional, friendly and efficient. The only thing we would have liked was to have two set of keys at the time of purchase and not have to wait for a second set at a later date. More

I have to say that I was impressed with the friendly and accommodating staff from West Edmonton Hyundai. My husband and I have been faithful Hyundai clients for over 10 years and have dealt with 3 different accommodating staff from West Edmonton Hyundai. My husband and I have been faithful Hyundai clients for over 10 years and have dealt with 3 different dealerships in Calgary and not one of them has impressed me as much as this dealership. Our salesperson, Richard, maintained contact with us over the weeks via phone/fax/text when any new info or vehicles became available. Sales Manager, Devon, stepped up to help facilitate our trade in, and Vance, in finance, even though he wouldn't be making any money from our deal, was extremely thorough and kept me laughing making it much easier to hand over all my money. I would definitely recommend this dealership and will be glad to make the three hour journey again next time, even if it is to Edmonton. ;) Big thanks to you all! More