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West Coast Toyota
Pitt Meadows , BC
394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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394 Reviews of West Coast Toyota
January 09, 2019
Ordered a 2019 TRD PRO 4RUNNER From the moment i walked in i was treated with respect . Phil Stanyer was my guy, engaging, knowledgeable and helpful. He helped guide us through the From the moment i walked in i was treated with respect . Phil Stanyer was my guy, engaging, knowledgeable and helpful. He helped guide us through the process of buying our first brand new car . He made it easy . The Trd Pro 4runner is wicked! Comfortable, powerful and bad xxx. Thank you west coast Toyota Greg More
by 4runner trdpro
Employees Worked With
Phil Stanyer
December 28, 2018
The service is very good. I have been using the service in last two years. The service is very good but a bit expensive. However, the nice thing is that they give points for th I have been using the service in last two years. The service is very good but a bit expensive. However, the nice thing is that they give points for the service, which give you price a bit closer to expected one. More
by Mark
Employees Worked With
Lauren Gallacher
December 28, 2018
Amazing Customer Service I went in to test drive a used car and Marc helped me get into a brand new one. I love the car, and the service was excellent. Friendly and helpful st I went in to test drive a used car and Marc helped me get into a brand new one. I love the car, and the service was excellent. Friendly and helpful staff made the process easy; I would recommend a visit to this dealer if you're looking for a car :) More
by MJ91
Employees Worked With
Marc
December 10, 2018
Excellent My and my wife's experience was excellent. Our sales person (Chris Scott) was pleasant, knowledgeable, amazingly accommodating and at no time gave any My and my wife's experience was excellent. Our sales person (Chris Scott) was pleasant, knowledgeable, amazingly accommodating and at no time gave any indication that he was pressed for time. I couldn't recommend him any higher and would have no problem recommending him and the dealership to family, friends and business contacts. A definite "top-drawer" experience. Thanks for looking after us so well.........Jim and Sharon Wilson. More
by Jimboy
Employees Worked With
See above
November 27, 2018
Excellent experience We recently bought a new Rav 4 Hybrid fro West Coast. It was a very positive experience with Mark our sales rep providing all the information requeste We recently bought a new Rav 4 Hybrid fro West Coast. It was a very positive experience with Mark our sales rep providing all the information requested on a timely basis as well as providing us with a thorough review of the vehicle and the options available. Excellent sales rep and very pleasant to work with. The service department at West Coast are also a pleasure to deal with. More
by Des
Employees Worked With
Mark Fernandes
November 16, 2018
Total Service I can not recommend salesman Paul enough. I was approached within minutes of arriving on the lot. Total service from start to finish. I took 3 diffe I can not recommend salesman Paul enough. I was approached within minutes of arriving on the lot. Total service from start to finish. I took 3 different cars for test drives, and never felt rushed or pressured. All my questions were answered, if not at first, Paul would find out and let me know. Everyone involved with service including the paperwork was helpful, courteous and efficient. Even after I drove off the lot, I continue to get helpful information about my vehicle. Super. More
by priusfan
Employees Worked With
Paul
November 13, 2018
Service experience Janette, my service advisor was very helpful and friendly. I asked her to tell the technician for the checks I requested. All the checks were done and Janette, my service advisor was very helpful and friendly. I asked her to tell the technician for the checks I requested. All the checks were done and reported back to me ! More
by AllToyotas
Employees Worked With
Kuldeep, Ammar
November 12, 2018
Brand New Vehicle, Looked Used When Showed Up to Purchase I purchased a 2018 Toyota Tacoma TRD Off-Road from West Coast Toyota at the end of October 2018. When I first was looking around for the vehicle I lik I purchased a 2018 Toyota Tacoma TRD Off-Road from West Coast Toyota at the end of October 2018. When I first was looking around for the vehicle I liked West Coast Toyota the best as they weren't pushy and Laurie, the salesman, new his stuff about the truck. I settled on the Quicksand colour. There weren't any in the Lower Mainland so they had to ship one in form Victoria. It took a standard amount of time and I was excited to see it showroom quality. When I showed up the FIRST TIME, the truck had marks on the inside of the tailgate, dirt on the bed, floor mats were dirty, and the dealer installed roof racks were loose. The truck looked used and not a $50,000 brand new truck. Gord, the sales manager, took a look at the truck and was embarrassed by the condition, but after discussion the only thing they could do for me was provide the first service on them. After I slept on it I decided to buy the truck. The SECOND TIME I showed up the truck was showroom quality and how it should've been the first time. All in all it was the colour I wanted and the price was comparable to other dealers. I could have went to another dealer but wouldve got the same truck. I ended up purchasing the truck from them but will not be taking it to be serviced by them. After the condition the truck was in when I first showed up to buy it, I can't trust their service department. The only reason I am not giving them 1 star is because of how Laurie Shong was. More
by KyleK
Employees Worked With
Laurie Shong, Gord Zilkowsky
October 22, 2018
professional and experienced As usual, Toyota provided an excellent service!. They asked the right questions and they phoned me with possible things that needed to be done or woul As usual, Toyota provided an excellent service!. They asked the right questions and they phoned me with possible things that needed to be done or would improve the working order of my vehicle. I appreciate that they ask and make recommendations of when things need to be attended to. There service clerks are businesslike but friendly and very efficient. overall, excellent service. Thanks, Barb Ferguson More
by BF
Employees Worked With
customer service
October 20, 2018
As always good service I arrived to have the Prius serviced for winter. I have had a long history with Westcoast Toyota, buying a number of cars and having them serviced. I arrived to have the Prius serviced for winter. I have had a long history with Westcoast Toyota, buying a number of cars and having them serviced. As always the service folks were ready for me, were efficient in getting the work done, even 'tho short staffed and very pleasant. Over the years the service and sales folk have become friends and it is always good to visit with them. My car is kept in superb running order. More
by Priusperson
Employees Worked With
All of them
