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West Coast Toyota
Pitt Meadows , BC
394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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394 Reviews of West Coast Toyota
June 21, 2019
Amazing service Ordered a new car, Phil was very diligent to make sure I understood how to use all the features of the car. He was very friendly and helpful through t Ordered a new car, Phil was very diligent to make sure I understood how to use all the features of the car. He was very friendly and helpful through the whole process from early inquiry to test drive to even after sale questions. Highly recommended and would definitely buy from him again! More
by Mason L
Employees Worked With
Phil Stanyer, Shareen
June 05, 2019
Always a great experience It was time for some regular service and front brakes needed to be done. Brent was my service advisor. He told me what would be done, what the costs w It was time for some regular service and front brakes needed to be done. Brent was my service advisor. He told me what would be done, what the costs were and suggested some optional things that might be done (which I completely agreed with). I was offered a ride home and a pickup when vehicle was done. They also washed and vacuumed the vehicle, I really appreciated that. Thanks guys - Bill B More
by Bill B
Employees Worked With
Brent
May 10, 2019
top notch service broke a wheelnut stud leaving the next morning to America phoned westcoast Toyota they had it fixed in a couple hours best service from a dealer ever broke a wheelnut stud leaving the next morning to America phoned westcoast Toyota they had it fixed in a couple hours best service from a dealer ever More
by chris666
Employees Worked With
service desk male early 20,s
April 26, 2019
Mostly good but not 100% - for the first time ever! The first problem was that I booked my appointment during the week before Easter for April 24 at 2 p.m., but when I arrived that day, there was no rec The first problem was that I booked my appointment during the week before Easter for April 24 at 2 p.m., but when I arrived that day, there was no record of it. I then remembered I did not get the usual reminder a day or prior to the app't., but had not realized that at the time. There is no question of my getting it wrong - I noted it on my calendar as soon as I made the app't. I was 'fitted in' but ended up waiting for 1 3/4 hours for basically just an oil change. I asked for whatever vacuuming could be done,and was told the front floors, which was fine, except only the driver's seat floor was done. Finally, I forgot my glasses case in the waiting room, phoned the next morning to say that, no one was answering the phone except to say "Please leave a message", which I did, asking for someone to return my call, whether or not my glasses were there. No one ever called. I phoned again today, someone did answer the phone this time, and my glasses case was there. Otherwise, no complaints. As I mentioned, this is the first time ever I have not given a five star review to everyone concerned. More
by carla37
Employees Worked With
Front desk was veery courteous and helpful in 'fitting me in'
April 17, 2019
West Coast Toyota We had a very positive experience purchasing our new Toyota Yaris. Mason Poloni, our sales person was very professional and helped guide us through t We had a very positive experience purchasing our new Toyota Yaris. Mason Poloni, our sales person was very professional and helped guide us through the process. We also appreciated Randy, the sales manager who gave us fair value for our trade in. Thank you for making this possible, Deborah More
by Sunshine
Employees Worked With
Mason, Randy, Diane
April 13, 2019
Outstanding customer service Requested to have my stored vehicle checked and serviced back to running order. Your caring Assistant Service Manager helped all the way with the most Requested to have my stored vehicle checked and serviced back to running order. Your caring Assistant Service Manager helped all the way with the most cost effective repair advice, thus saving me money. More
by AllToyotas
Employees Worked With
Ammar Ahmed, Kuldeep
April 11, 2019
very excellent sales person, not pushy, very knowledgeable . Our sales person new his stuff, was not pushy but wanted our business which was nice to know. only reason I went 4 star instead of 5 was because whe Our sales person new his stuff, was not pushy but wanted our business which was nice to know. only reason I went 4 star instead of 5 was because when we went into I believe financing , she was missing info about coverage, if it was not for the sales person we would not have gone with extended warranty , he explained it to a T. More
by riderfan
Employees Worked With
Neil
March 29, 2019
Toyota RAV4 first service Service was professional, no hassle and done in the time they quoted. Got a reminder email which is always good. Not only love the car but the service Service was professional, no hassle and done in the time they quoted. Got a reminder email which is always good. Not only love the car but the service department too! More
by nanlab
Employees Worked With
Nick
March 19, 2019
Great sales and after-sales service The true test of a car dealership is how well it treats its customers after the sale is made. West Coast Toyota passes the test with flying colours. T The true test of a car dealership is how well it treats its customers after the sale is made. West Coast Toyota passes the test with flying colours. The dealership's staff are pleasant and competent, the waiting room is bright and comfortable, the service is on time, and the car is always washed and cleaned after service. More
by Epic
Employees Worked With
Ammar
January 17, 2019
Totally satisfied with West Coast Toyota service. As always, the service team at West Coast are friendly, helpful and knowledgeable. Dam good reasons why my three Toyotas are always get serviced the As always, the service team at West Coast are friendly, helpful and knowledgeable. Dam good reasons why my three Toyotas are always get serviced there ! Hats off to Brent, Ammar and Rick ! More
by AllToyotas
Employees Worked With
Brent, Jannet, Ammar and Rick
