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West Coast Toyota
Pitt Meadows , BC
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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391 Reviews of West Coast Toyota
April 26, 2019
Mostly good but not 100% - for the first time ever! The first problem was that I booked my appointment during the week before Easter for April 24 at 2 p.m., but when I arrived that day, there was no rec The first problem was that I booked my appointment during the week before Easter for April 24 at 2 p.m., but when I arrived that day, there was no record of it. I then remembered I did not get the usual reminder a day or prior to the app't., but had not realized that at the time. There is no question of my getting it wrong - I noted it on my calendar as soon as I made the app't. I was 'fitted in' but ended up waiting for 1 3/4 hours for basically just an oil change. I asked for whatever vacuuming could be done,and was told the front floors, which was fine, except only the driver's seat floor was done. Finally, I forgot my glasses case in the waiting room, phoned the next morning to say that, no one was answering the phone except to say "Please leave a message", which I did, asking for someone to return my call, whether or not my glasses were there. No one ever called. I phoned again today, someone did answer the phone this time, and my glasses case was there. Otherwise, no complaints. As I mentioned, this is the first time ever I have not given a five star review to everyone concerned. More
by carla37
Employees Worked With
Front desk was veery courteous and helpful in 'fitting me in'
April 17, 2019
West Coast Toyota We had a very positive experience purchasing our new Toyota Yaris. Mason Poloni, our sales person was very professional and helped guide us through t We had a very positive experience purchasing our new Toyota Yaris. Mason Poloni, our sales person was very professional and helped guide us through the process. We also appreciated Randy, the sales manager who gave us fair value for our trade in. Thank you for making this possible, Deborah More
by Sunshine
Employees Worked With
Mason, Randy, Diane
April 13, 2019
Outstanding customer service Requested to have my stored vehicle checked and serviced back to running order. Your caring Assistant Service Manager helped all the way with the most Requested to have my stored vehicle checked and serviced back to running order. Your caring Assistant Service Manager helped all the way with the most cost effective repair advice, thus saving me money. More
by AllToyotas
Employees Worked With
Ammar Ahmed, Kuldeep
April 11, 2019
very excellent sales person, not pushy, very knowledgeable . Our sales person new his stuff, was not pushy but wanted our business which was nice to know. only reason I went 4 star instead of 5 was because whe Our sales person new his stuff, was not pushy but wanted our business which was nice to know. only reason I went 4 star instead of 5 was because when we went into I believe financing , she was missing info about coverage, if it was not for the sales person we would not have gone with extended warranty , he explained it to a T. More
by riderfan
Employees Worked With
Neil
March 29, 2019
Toyota RAV4 first service Service was professional, no hassle and done in the time they quoted. Got a reminder email which is always good. Not only love the car but the service Service was professional, no hassle and done in the time they quoted. Got a reminder email which is always good. Not only love the car but the service department too! More
by nanlab
Employees Worked With
Nick
March 19, 2019
Great sales and after-sales service The true test of a car dealership is how well it treats its customers after the sale is made. West Coast Toyota passes the test with flying colours. T The true test of a car dealership is how well it treats its customers after the sale is made. West Coast Toyota passes the test with flying colours. The dealership's staff are pleasant and competent, the waiting room is bright and comfortable, the service is on time, and the car is always washed and cleaned after service. More
by Epic
Employees Worked With
Ammar
January 17, 2019
Totally satisfied with West Coast Toyota service. As always, the service team at West Coast are friendly, helpful and knowledgeable. Dam good reasons why my three Toyotas are always get serviced the As always, the service team at West Coast are friendly, helpful and knowledgeable. Dam good reasons why my three Toyotas are always get serviced there ! Hats off to Brent, Ammar and Rick ! More
by AllToyotas
Employees Worked With
Brent, Jannet, Ammar and Rick
January 09, 2019
Ordered a 2019 TRD PRO 4RUNNER From the moment i walked in i was treated with respect . Phil Stanyer was my guy, engaging, knowledgeable and helpful. He helped guide us through the From the moment i walked in i was treated with respect . Phil Stanyer was my guy, engaging, knowledgeable and helpful. He helped guide us through the process of buying our first brand new car . He made it easy . The Trd Pro 4runner is wicked! Comfortable, powerful and bad xxx. Thank you west coast Toyota Greg More
by 4runner trdpro
Employees Worked With
Phil Stanyer
December 28, 2018
The service is very good. I have been using the service in last two years. The service is very good but a bit expensive. However, the nice thing is that they give points for th I have been using the service in last two years. The service is very good but a bit expensive. However, the nice thing is that they give points for the service, which give you price a bit closer to expected one. More
by Mark
Employees Worked With
Lauren Gallacher
December 28, 2018
Amazing Customer Service I went in to test drive a used car and Marc helped me get into a brand new one. I love the car, and the service was excellent. Friendly and helpful st I went in to test drive a used car and Marc helped me get into a brand new one. I love the car, and the service was excellent. Friendly and helpful staff made the process easy; I would recommend a visit to this dealer if you're looking for a car :) More
by MJ91
Employees Worked With
Marc
