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West Coast Toyota
Pitt Meadows , BC
398 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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398 Reviews of West Coast Toyota
July 18, 2019
Excellent in every way! Friendly, courteous, and professional front service staff (Jeanette). Appreciate the provision of complimentary coffee and the use of television whi Friendly, courteous, and professional front service staff (Jeanette). Appreciate the provision of complimentary coffee and the use of television while waiting. Facility very clean. Bravo! More
by Ipong$$$
Employees Worked With
Jeanette
July 14, 2019
Regular Service Quick, efficient and personable. The thing I appreciate the most is the consistency of the overall experience each time I visit the dealership. Great Quick, efficient and personable. The thing I appreciate the most is the consistency of the overall experience each time I visit the dealership. Great job! More
by Lynn
Employees Worked With
Unknown
July 06, 2019
You have a group of incredible people. Your staff -professional, polite helpful nice It is great pleasure to visit your Department and am Shure that I will be coming always with Your staff -professional, polite helpful nice It is great pleasure to visit your Department and am Shure that I will be coming always with my Yaris More
by Yaris07
Employees Worked With
Ammar Ahmed,Janette Smart,Nic
July 02, 2019
Excellent Customer Service The Sales Manager and Sales Representative were both courteous, knowledgeable and eager to share information about the new 2019 RAV4 and encouraged me The Sales Manager and Sales Representative were both courteous, knowledgeable and eager to share information about the new 2019 RAV4 and encouraged me to return or call if there were any questions about the features on the vehicle. The RAV4 is my second new vehicle purchased at this dealership, the first being a Camry. All the Camry's servicing was done with excellent care at this dealership. More
by Donna S
Employees Worked With
Gordon Zilkowsky, Laurie Shong
June 21, 2019
Amazing service Ordered a new car, Phil was very diligent to make sure I understood how to use all the features of the car. He was very friendly and helpful through t Ordered a new car, Phil was very diligent to make sure I understood how to use all the features of the car. He was very friendly and helpful through the whole process from early inquiry to test drive to even after sale questions. Highly recommended and would definitely buy from him again! More
by Mason L
Employees Worked With
Phil Stanyer, Shareen
June 05, 2019
Always a great experience It was time for some regular service and front brakes needed to be done. Brent was my service advisor. He told me what would be done, what the costs w It was time for some regular service and front brakes needed to be done. Brent was my service advisor. He told me what would be done, what the costs were and suggested some optional things that might be done (which I completely agreed with). I was offered a ride home and a pickup when vehicle was done. They also washed and vacuumed the vehicle, I really appreciated that. Thanks guys - Bill B More
by Bill B
Employees Worked With
Brent
May 10, 2019
top notch service broke a wheelnut stud leaving the next morning to America phoned westcoast Toyota they had it fixed in a couple hours best service from a dealer ever broke a wheelnut stud leaving the next morning to America phoned westcoast Toyota they had it fixed in a couple hours best service from a dealer ever More
by chris666
Employees Worked With
service desk male early 20,s
April 26, 2019
Mostly good but not 100% - for the first time ever! The first problem was that I booked my appointment during the week before Easter for April 24 at 2 p.m., but when I arrived that day, there was no rec The first problem was that I booked my appointment during the week before Easter for April 24 at 2 p.m., but when I arrived that day, there was no record of it. I then remembered I did not get the usual reminder a day or prior to the app't., but had not realized that at the time. There is no question of my getting it wrong - I noted it on my calendar as soon as I made the app't. I was 'fitted in' but ended up waiting for 1 3/4 hours for basically just an oil change. I asked for whatever vacuuming could be done,and was told the front floors, which was fine, except only the driver's seat floor was done. Finally, I forgot my glasses case in the waiting room, phoned the next morning to say that, no one was answering the phone except to say "Please leave a message", which I did, asking for someone to return my call, whether or not my glasses were there. No one ever called. I phoned again today, someone did answer the phone this time, and my glasses case was there. Otherwise, no complaints. As I mentioned, this is the first time ever I have not given a five star review to everyone concerned. More
by carla37
Employees Worked With
Front desk was veery courteous and helpful in 'fitting me in'
April 17, 2019
West Coast Toyota We had a very positive experience purchasing our new Toyota Yaris. Mason Poloni, our sales person was very professional and helped guide us through t We had a very positive experience purchasing our new Toyota Yaris. Mason Poloni, our sales person was very professional and helped guide us through the process. We also appreciated Randy, the sales manager who gave us fair value for our trade in. Thank you for making this possible, Deborah More
by Sunshine
Employees Worked With
Mason, Randy, Diane
April 13, 2019
Outstanding customer service Requested to have my stored vehicle checked and serviced back to running order. Your caring Assistant Service Manager helped all the way with the most Requested to have my stored vehicle checked and serviced back to running order. Your caring Assistant Service Manager helped all the way with the most cost effective repair advice, thus saving me money. More
by AllToyotas
Employees Worked With
Ammar Ahmed, Kuldeep
