Waverley Chrysler Dodge Jeep Ram

Purchase and trade in. Overall a decent experience but we still felt that we overpaid on the vehicle we bought and should have got more on our trade in. It pays to sell you Overall a decent experience but we still felt that we overpaid on the vehicle we bought and should have got more on our trade in. It pays to sell your vehicle privately. Ed was friendly and personable though. More

2nd purchase- 2nd great experience We purchased our 2012 Wrangler through this dealership and had a very easy and comfortable experience. We had the pleasure of dealing with Ed Mateo on We purchased our 2012 Wrangler through this dealership and had a very easy and comfortable experience. We had the pleasure of dealing with Ed Mateo on our recent purchase of a 2017 Cherokee. He was helpful, friendly, thorough, and really helped make the deal happen. We were also helped by Jayden, Roderick, Daniel and Cheryl.....the entire Waverley team really makes a huge purchase feel FUN rather than intimidating. I would recommend Ed and the entire team to anyone looking for a new Jeep! (Or anything else they sell!) More

Buying my our first family minivan We weren't in the lot 2 mins when mr. Vega greeted us in the parking lot with a proper handshake and genuine smile and hello. We did a little research We weren't in the lot 2 mins when mr. Vega greeted us in the parking lot with a proper handshake and genuine smile and hello. We did a little research on the type of vehicle we were looking for and what we wanted to spend. Jason showed us a few options, from a caravan with all the bells and whistles to a nice standard base model. Listened to our likes, dislikes and wants. Always friendly, curtious, and informative. Didn't feel pressured to buy at all. It was a great experience and wish him great success in vehicle sales. Thank you. More

Awesome service! I was pretty nervous going to buy my first new car and didn't want to go in, then I saw Ed through the window and he waved for me to come on in. He in I was pretty nervous going to buy my first new car and didn't want to go in, then I saw Ed through the window and he waved for me to come on in. He instantly made me feel welcomed and introduced me to Jayden. They both took me under their wing and showed me around and totally made me comfortable. They were upbeat and friendly (the opposite of another dealership I had dealt with previously). Needless to say I did buy my new vehicle from them and couldn't have asked for better service! That goes from everyone that I met there as well. Ed and Jayden went above and beyond to help me find a car that worked for me. Highly recommend anyone unsure or uneasy about getting a vehicle to just go and have a look and let Ed and Jayden do the rest! More

5 Year Review, averaging a 5 star rating I've been going to this dealership for 5 years now. I've had stellar service and support from the service team. Primarily I deal with Carl and he's b I've been going to this dealership for 5 years now. I've had stellar service and support from the service team. Primarily I deal with Carl and he's been amazing. We have also dealt with other service personnel, who was equally helpful and understanding. It's quite rare to find a dealership that I feel comfortable and confident in! The only issue would be some of the pricing, but this is just like any dealership service centre. They could be more competitive for "consumable maintenance" as well as lose the stupid shop supply line on bills -- Perhaps I should charge a fee for using my time to go to their dealership to let them perform the service. More

"GREAT EXPERIENCE" We did not anticipate enjoying the purchasing process but it ended up being a ‘GREAT EXPERIENCE’ thanks to Jason Vega. We were greeted by Jason w We did not anticipate enjoying the purchasing process but it ended up being a ‘GREAT EXPERIENCE’ thanks to Jason Vega. We were greeted by Jason with a warm friendly smile and welcoming handshake. We were offered a much needed hot drink on a cold winter day. Jason Vega, with his extensive knowledge on vehicles, vehicle options, and warranties, is a true professional. He made this a pleasurable car buying experience. We had an idea of the options we wanted and Jason took the time to find the vehicle that fit our needs. He asked intelligent questions, and answered our questions. His self confidence and knowledge proved he is a caring person with integrity. Our trust in him and the Waverley Chrysler dealership was easily won over. There was no pressure to buy on our first visit, we felt very comfortable and at ease. The price was clearly stated when we decided on our vehicle, and the available options and warranty choices were explained, as was financing. We entered Waverley Chrysler doors with dread and great trepidation. Our previous dealings at another Chrysler dealership was pure ‘xxxx’. This all vanished once sitting down and discussing our car needs with Jason. The support team behind Jason at Waverley Chrysler was fantastic. Mike and Cheryle in financing explained details and options available to us. In the end, we felt we bought • the best vehicle • with the best options and • the best warranty! Jason, Cheryle, and Mike all displayed professional knowledge, advise, and attention to details. They made our car buying experience great with no regrets! More

3rd Purchase - 5 Stars Best and most streamlined purchase experience I have ever had. Ed MATEO is first class and is supported flawlessly by Ron Krahn and Cheryl Appleyard. Best and most streamlined purchase experience I have ever had. Ed MATEO is first class and is supported flawlessly by Ron Krahn and Cheryl Appleyard. I appreciate this team and the dealerships culture. More

Fantastic Experience! Professional, knowledgeable, efficient and very personable! Jason ensured our purchase experience was easy and stress-free from the moment we stepped Professional, knowledgeable, efficient and very personable! Jason ensured our purchase experience was easy and stress-free from the moment we stepped into the dealership. Prompt, courteous and dedicated, he worked appointments for us on his time off, stayed late to accommodate our schedule, and he ensured all of our questions were answered accurately and in a timely manner. Overall, our experience has been outstanding and it's clear that customer satisfaction is Jason's number one priority! We strongly recommend Jason and the Waverly Chrysler Dodge Jeep Ram Dealership Team for your future vehicle needs! More

Excellent wxperience We purchased a Caravan from Ed Mateo at Waverly Dodge. It was such a low pressure, positive experience, that we felt compelled to write a review. Ed w We purchased a Caravan from Ed Mateo at Waverly Dodge. It was such a low pressure, positive experience, that we felt compelled to write a review. Ed was knowledgeable, friendly, and accommodating, and Mark Remple, who did our financing, was also low key and very capable. We are very impressed by the professionalism and integrity of both individuals we dealt with. We will recommend both Ed and Mark at every future opportunity. They have definitely mastered their professions and were a pleasure to deal with. Such a great experience. More

Great person! And beyond excellent! Roughly a week and a half ago I purchased a new vehicle from this dealership (Waverley Chrysler Dodge Jeep Ram). By far, hands down, Alan Asher wa Roughly a week and a half ago I purchased a new vehicle from this dealership (Waverley Chrysler Dodge Jeep Ram). By far, hands down, Alan Asher was the most amazing person first, and excellent sales person second. No pressure, no fluff, no bs, just straight shooting. This was my first experience dealing with this dealership, from beginning to end, and thus far I am exteamly pleased. Add on: Alan, Listen man. You are truly an amazing dude. Thank you for being so transparent and honest. You are, in my opinion, the perfect example of how a sales person, in any career, or capacity, should be. More