Waterloo Ford Lincoln Sales

5-star Dean and the staff were excellent! They answered all my questions and provided me with the information to help me make my decision I would recommen Dean and the staff were excellent! They answered all my questions and provided me with the information to help me make my decision I would recommend this dealership highly More

Didn't Disappoint We purchased our last used Ford Expedition from Waterloo Ford 7 years ago. We had a great customer service experience at that time. When it came time We purchased our last used Ford Expedition from Waterloo Ford 7 years ago. We had a great customer service experience at that time. When it came time to purchase another used vehicle we went right expecting the same great experience. And they did not disappoint. Sarah, the receptionist handed out cookies to my 3 tired grandchildren. Vlad , our sale rep, was helpful and courteous. Shannon the sales manager was friendly and efficient. Even the money guys weren't to bad. I'm sure I'll be back. More

Seamless Used Vehicle Purchase I cannot recommend the staff & service here at Waterloo enough! We needed an SUV for our family, and the sales & management staff made a rushed purcha I cannot recommend the staff & service here at Waterloo enough! We needed an SUV for our family, and the sales & management staff made a rushed purchase both reasonable & seamless. They even made arrangements to get it to us at home! Rest assured that next time we shop for a vehicle, there is only going to be one stop - back to our new friends at Waterloo! More

Purchased a 2018 Lincoln MKZ I was comfortable that I was being dealt with in a professional way. Jon Gold was very helpful and provided a lot detail during the purchase. I was comfortable that I was being dealt with in a professional way. Jon Gold was very helpful and provided a lot detail during the purchase. More

Bought used F-150 We bought a used F-150 without a trade in no time at all. Shannon Perreault was very helpful and a pleasure to deal with. We bought a used F-150 without a trade in no time at all. Shannon Perreault was very helpful and a pleasure to deal with. More

Quick Lube Aaron is always a pleasure to deal with. Very friendly and always pleasant,. Vehicle is ready as promised. . Grant Daly is an excellent Service Mana Aaron is always a pleasure to deal with. Very friendly and always pleasant,. Vehicle is ready as promised. . Grant Daly is an excellent Service Manager. More

Bought New Ford Escape Bought and new Escape traded in Pathfinder all in two hours great experience, Jon Gold worked with us to to get the SUV that we wanted. Waterloo Great Bought and new Escape traded in Pathfinder all in two hours great experience, Jon Gold worked with us to to get the SUV that we wanted. Waterloo Great Job. More

Out of town breakdown, back on the road same day! Marni Hartley the service advisor at Waterloo Motors went above and beyond to get me back on the road when I had a breakdown with my Ford Flex May 201 Marni Hartley the service advisor at Waterloo Motors went above and beyond to get me back on the road when I had a breakdown with my Ford Flex May 2018. Excellent experience, very professional. Waterloo is doing a great job! More

Since 2007 Having dealt with Waterloo Ford since July of 2007, on numerous matters specific to Client Needs, and to this day, our firm confidence remains both he Having dealt with Waterloo Ford since July of 2007, on numerous matters specific to Client Needs, and to this day, our firm confidence remains both heightened, and emboldened into print, herein. Louise, as our Primary Contact, has consistently: (i) Under-Promised and Over-Delivered; (ii) Been 'On-Time'; (iii) Fenced/Parsed us thro' our own 'learning cycles' in the business; (iv) Smiled, even on Mondays, and even early in-the-morning (on Mondays, and forward) . Just saying ... FargoBond Group (Warren) More

Worse Customer Service I visited Ford Edmonton at 114 Street and 107 Ave. These guys appointed in this Dealer are the worst ones that I have seen ever. Once I returned from I visited Ford Edmonton at 114 Street and 107 Ave. These guys appointed in this Dealer are the worst ones that I have seen ever. Once I returned from there store they are giving me frequent calls just to argue and dominate on the car I am using. Never Visit this Dealer .... or you will be facing same problem... More