Waterloo Ford Lincoln Sales

Riley was totally an amazing service rep.. he understands how to work with people. Awesome. He is a keeper. Impressive young man to keep handy understands how to work with people. Awesome. He is a keeper. Impressive young man to keep handy More

Bought a truck from here and traded my GMC Canyon. I have been making payments on both trucks cause Waterloo hasn’t paid for the canyon as stated in the bill of sale. I have never had so much trouble with a been making payments on both trucks cause Waterloo hasn’t paid for the canyon as stated in the bill of sale. I have never had so much trouble with a dealership probably should have stuck with Gmc. More

Good service support. Old building but good people. Focuses on the issues and got what I wanted done without a large up sell on products or services Focuses on the issues and got what I wanted done without a large up sell on products or services More

Worst service I’ve ever experienced. The only thing they did semi right was when the fixed operations manager called to apologize for the terrible way they handled our appointment. I’d leave zero stars but did semi right was when the fixed operations manager called to apologize for the terrible way they handled our appointment. I’d leave zero stars but that would look like I forgot to leave a star rating. More

Service was very good. Grant explained what was being done and what to expect from the update. Ford was slow in providing an update though. done and what to expect from the update. Ford was slow in providing an update though. More

Everything was great right until they handed me a car with a dent in it I believe it should of been seen long before that during an inspection and now I have to put more money out to have it fixed I thin with a dent in it I believe it should of been seen long before that during an inspection and now I have to put more money out to have it fixed I think customer service should of been better I didn’t trade a car with dents or anything and buying a Lincoln isn’t cheep to begin with dishonest dealership More

Overall we were very happy with the sales team we dealt with Our salesman Mark Reimer was very helpful with the purchase of our vehicle. Sales manager Patrick and finance manager Raman Sandhu were very helpful a Our salesman Mark Reimer was very helpful with the purchase of our vehicle. Sales manager Patrick and finance manager Raman Sandhu were very helpful also. More

Wanted a car quickly and efficiently Very Satisfied and Efficient in every way Nicholas was very attentive and caring and kept me very well Informed. Delivered what they promised would Very Satisfied and Efficient in every way Nicholas was very attentive and caring and kept me very well Informed. Delivered what they promised would recommend this Dealership More

Great job on your exceptional marketing and communication skills, as well as your diligence with reaching out proactively to ensure that I followed through. 5 stars!!! skills, as well as your diligence with reaching out proactively to ensure that I followed through. 5 stars!!! More

Quick service and fair negotiations Dealt with Nic at Ford and he was eager and willing to show me all the Rangers. Hooked me up with one that ticked all my boxes and drove to another pr Dealt with Nic at Ford and he was eager and willing to show me all the Rangers. Hooked me up with one that ticked all my boxes and drove to another province to get it for me. Overall a really good experience More