Volvo Cars Unionville

Volvo Cars Unionville responded

Thank you Adrian for your positive review about your experience here at Volvo of Unionville. It was our pleasure to be able to provide you with an exceptional experience. Our goal is to be transparent and prompt in answering any questions you may have to provide you with the most relevant information for you to find the best vehicle for your needs and wants. Thank you again for your kind words, and we hope you enjoy your new Volvo!

Volvo Cars Unionville responded

Thank you Gordon for your continuous support for Volvo of Unionville! We are delighted to here that our exceptional service and knowledge in our vehicles were able to help you find your next Volvo. Thank you again for choosing Volvo of Unionville and we hope you enjoy your new Volvo as much, if not more, than your previous Volvo!

Volvo Cars Unionville responded

Thank you Rufina for your kind word regarding your experience with Andrew at Volvo of Unionville! It was our pleasure to deliver your vehicle to you. It is our goal to create a comfortable and seamless process throughout different stages of vehicle shopping and delivery. During delivery, we strive to help you learn more about your new car. Thank you again for your support!

Volvo Cars Unionville responded

Thank you for your praise towards Bosco at Volvo of Unionville. It was a pleasure to help you and your family find a suitable SUV for your daily use! Here at Volvo of Unionville, we always put our best foot forward to provide transparent information and excellent service. Thank you again for your review and we hope you enjoy your new XC60!

Volvo Cars Unionville responded

Thank you again for your respond. Kindly understand the Park Assist system is an assistance for the vehicle operator and it would not take over the control of the vehicle. You can find the limitations of the Park Assist system in the user manual that is available on the vehicle's center touch screen display as well as on-line (Please click below useful links for useful information). https://www.volvocars.com/en-ca/support/manuals/xc60/2021w22/driver-support/parking-assist https://www.volvocars.com/en-ca/support/manuals/xc60/2021w22/driver-support/parking-assist/park-assist-limitations The new vehicle warranty covers repairs which are required as a result of defects in material or workmanship, and are brought to the attention of an authorized Volvo retailer by an owner, and will be performed by an authorized Volvo retailer only at no charge during the warranty period. Repairs required because of damage, misuse, abuse, collision, normal wear and tear, incomplete or improper maintenance are not covered by the warranties. Unfortunately, in your particular single vehicle collision incident that happened in the parking lot, which would be on the warranty exclusion clause. More information can be found in the provided "2022 U.S.A./CANADA WARRANTY AND MAINTENANCE RECORDS INFORMATION" booklet that is in the Volvo new vehicle binder (in black colour) which should be located in the glove box or being given to you separately during new vehicle delivery. You can also find it online via the following link. https://volvornt.harte-hanks.com/manuals/2022/2022%20Models%20(non-BEV)/Volvo_Wty_Manual_2022_Updated.pdf Hope this information is helpful to you. Most certainly we will honour all legitimate warranty work and we are most definitely willing to assist you to perform the repair on your Volvo. Below is a link to assist you to book an appointment with us to perform further assessment on your vehicle. Thank you once again. https://rb.gy/ybffvs

jcolange@istar.ca responded

Section 9(3) of the Consumer Protection Act voids any exclusion, if there is one.

Volvo Cars Unionville responded

Thank you Jeff for your positive review of your experience with the Volvo of Unionville team. One of the priorities at Volvo of Unionville is to provide excellent customer service and efficient experiences. We are happy to hear that you are satisfied with our service. Thank you again for your review!

Volvo Cars Unionville responded

Thank you Ethan for your positive review about your experience with Bosco, Rachel and David! Here at Volvo of Unionville, we strive to create an environment to deliver an excellent customer service experience. It was our pleasure to help you find your ideal Volvo. Thank you again for your support and we hope you enjoy your new Volvo XC90 T8!

Volvo Cars Unionville responded

Thank you Vivien for taking the time to write this detailed review of your experiences with Bosco at Volvo of Unionville! It was a pleasure to work with you again after 3 years. It is our goal to create a curated white glove experience for our clients and we are glad to hear that our level of customer service offered has met your expectations. Here at Volvo of Unionville, we are always ready to go above and beyond to ensure that the process is comfortable and transparent to you. Thank you again Vivien for your constant support throughout the year for Volvo of Unionville and the Volvo brand! Your kind words of appreciation and recognition mean a lot to us. We hope you enjoy your new Volvo!

Volvo Cars Unionville responded

Thank you Cho Nam for your kind review of your experience with the Volvo of Unionville team! Your continuous support for Volvo of Unionville throughout the years is a valuable testament to our service as we strive to improve in all aspects of customer service and experience. Your acknowledgement to our customer service is much appreciated. Thank you again for your support for Volvo of Unionville and the Volvo brand! We hope you enjoy your new S60!

Volvo Cars Unionville responded

Thank you for your positive review of your experience at Volvo of Unionville with Bosco and Rachel. We are proud to be able to provide you with great customer oriented service and follow up that met your standards. It was a pleasure to be a part of the journey of getting a new car for you, and we hope you continue to enjoy the Volvo!