Unique Chrysler Dodge Jeep Ram

Sam Sferrazza's professionalism and dedication to finding us the vehicle we were looking for was awesome! He came in to work twice on days off to help us purchase our new Dodge Grand Caravan. He came finding us the vehicle we were looking for was awesome! He came in to work twice on days off to help us purchase our new Dodge Grand Caravan. He came in on Saturday morning on his day off before attending a wedding to help us with picking up our vehicle. Sam's knowledge on the vehicle was also outstanding. Thanks a million, Sam, we love the van. Brenda Ciraola was great in providing me the information on the advantage discount with Canada Post, thanks so much for informing us of this discount. Michael Pearce was great in handling my decision to cancel the extended warranty and life insurance so I can financially handle my payments. Thanks so much in understanding my problem and taking care of it in a quick professional and caring way. Mike Carobelli was great in handling my request to change my registered extended warranty and insurance coverage. Thank-you Mike for staying calm and working with me to come to a quick solution to the problem which I created. The discounts on the vehicle was excellent and I recommend anyone looking to purchase a vehicle to stop in to Unique Chrysler, you won't be disappointed, just check out the reviews, all happy customers like me. I drove from Georgetown to purchase to this vehicle and it was worth the drive. Highly Recommended! Thank-you Unique! The name is the perfect fit for your dealership. Great team of hard workers who get along great and no how to laugh and have fun. Very Unique place! More

I brought my 2013 Dart in for service to Unique Chrysler Dodge Jeep yesterday for an oil change, and to have them fix my passenger sun visor which I discovered was broken the first time I used it. The Oil Dodge Jeep yesterday for an oil change, and to have them fix my passenger sun visor which I discovered was broken the first time I used it. The Oil Change Due indicator came on. First, I was not provided with a quote for the work they did. I expected an oil change to be ~$50, and this one was over $130. I spoke to the service manager about this, and he said they don't provide quotes for anything under $45. I can't even begin to understand the logic behind that statement, could you please clarify it as he was unable to. Second, I let them know that I was working till 4:30pm, and to call me when my car was ready. My car was ready at around 1:03pm, and I had to call them at 4:05pm asking if it was ready. I then had to request they dispatch their shuttle driver, who took about 40 minutes to arrive. It is completely unacceptable that a company trying to get my business is unable and unwilling to do something so simple as call their customer when asked to do so! When I questioned the service Manager about this, he said "My apologies." I expected to hear some reason for me to come back there, or that there was a fire and no one could pick up the phone all freakin afternoon. I got nothing of the sort. Third, I was made to sign an acknowledgement before they would release my car back to me that said I had been provided with an estimate before they did any work. This was absolutely a lie, and when I questioned the Service Manager about this, he told me they can't print the receipt without this disclaimer. Fourth, there's a "Document storage fee" charge on my bill for $0.99, what the xxxx is that?? Fifth, for the "Under Vehicle Checkup" they have marked "Not Applicable" for all of my brake pads and for my spare tire. I didn't realize that I wasn't provided with either brake pads or a spare tire. Sixth, no one addressed the issue of the defective sun visor. When I bring my car in to a Chrysler dealership, do your people only work on the issues they feel like working on at the time? Now I have to have a sun visor flapping around in the wind, blocking my view to the right, and distracting my driving. Seventh, the "Oil change due" sticker your dealer put on my car indicates that I should bring it back to them in about 5000km, or three months. This is 494 km more than the owners manual suggests I bring it in for the FIRST oil change. What is the correct oil change interval for this car, using this synthetic oil?? Is the manual printed wrong? Why was I not informed of this massive change in oil change intervals and oil life??? Eighth, the invoice indicates that the tire pressure it to be checked. However the indicator in the dashboard says that the tire pressure is different on all four tires. Is the indicator broken, or were the tires not inflated correctly? Is there any danger to myself or is the car unsafe to drive?? This is the worst experience I have ever had with a dealership. It has me seriously reconsidering my purchase of this vehicle. More

Third time returning to this dealership. Camillo Comparone's professionalism and dedication to finding the vehicle I was looking for were outstanding. Steve Patruno's knowledge of the employe pricin Comparone's professionalism and dedication to finding the vehicle I was looking for were outstanding. Steve Patruno's knowledge of the employe pricing saved me an additional $2500.00 on my purchase. Michael Verissimo made sure that all the modifications were off my trade-in and ready for me to pick up alongside my new Jeep. Mio and Michael Pearce worked together to wave an additional $750 off my purchase, ensuring I'll continue to be a returning customer. Would highly recommend. More

We recently purchased a Grand Cherokee from Unique. Cam, Mio, Mil and Ryan went the extra mile to meet our needs and ensure we got the best vehicle at a good price. They made the experience totally fun. We Mio, Mil and Ryan went the extra mile to meet our needs and ensure we got the best vehicle at a good price. They made the experience totally fun. We would not hesitate to make a recco to friends or purchase from the awesome Unique Team again!! Even a minor issue on the vehicle was handled quickly and efficiently by the Service Dept. (Toby) More

Unique Chrysler sales staff & service has always been exceptional & this is the reason why we are long time customers who are very satisfied and keep returning to this dealership because of the great exp exceptional & this is the reason why we are long time customers who are very satisfied and keep returning to this dealership because of the great experience, knowledgeable staff, exceptional sales and service, and they have always cared about making their customers happy. Leah was always available to answer any questions and made us always feel comfortable. Overall, we are extremely satisfied customers and will continue to recommend Unique Chrysler for their quality sales, service and staff to our family & friends. I love my new 2013 Charger SRT8 Superbee!!!! Thank you Leah, Cam, Mike, Steve, Dan, Mio and Sam. You are the best at what you do!!!!!! Maisie & David King More

The staff was very friendly, welcoming, and knowledgeable about their vehicles. They kept us up-to-date on exactly what was going on with the vehicle, when it would be ready, and when we would be able to pic about their vehicles. They kept us up-to-date on exactly what was going on with the vehicle, when it would be ready, and when we would be able to pick up the vehicle. The transition was flawless from the sales rep to the financing to actually receiving the vehicle. They were incredibly fair with the price of the vehicle and getting us exactly what we wanted in the vehicle. I would highly recommend them to anyone looking to purchase a vehicle new or used! More

super friendly parts advisors, they went out of their way to get my parts fast and cheaper than the other dodge dealer in town will be back anytime I need parts . will be telling my family/friends about the to get my parts fast and cheaper than the other dodge dealer in town will be back anytime I need parts . will be telling my family/friends about the unique parts crew awesome dealership clean and everyone is smiling More

I recently purchased a Dodge RAM 1500 from Unique and couldn't be happier with their sales staff and business manager. My entire experience was relaxed, informative and enjoyable. Anthony was very patien couldn't be happier with their sales staff and business manager. My entire experience was relaxed, informative and enjoyable. Anthony was very patient when I asked questions about the truck and he went out of his way to be helpful. Brenda, the Business Manager was also a pleasure to work with in the post-sale process and was also extremely helpful and informative. I would highly recommend Unique Chrysler to everyone in the Burlington, GTA and Golden Horseshoe areas. More

If I could give Unique Chrysler 10 stars, I would. My husband and I purchased two Jeep Wranglers from them, and the experience was amazing. Not only was David Netherton remarkably helpful in finding us t husband and I purchased two Jeep Wranglers from them, and the experience was amazing. Not only was David Netherton remarkably helpful in finding us the two perfect Jeeps on the lot that fit our needs, he did it all over the phone! When we drove the 150 km from our home to the dealership, everything went very smoothly and we were able to drive away in our new vehicles with a minimum of fuss. The best part though, was after we left the lot. Due to my own stupid mistake, I thought something was VERY wrong with my new Jeep. I called the team at Unique Chrysler, and they went above and beyond in listening to my concerns and made every effort to make things right. Both my husband and I were beyond impressed with the level of service, attention and care they provided. We have purchased our last four vehicles from Unique Chrysler -- the first two when we lived in Toronto, and the next two when we lived 1.5 hours away. The inconvenience of having to drive so far away is incredibly minor when compared against the attention to detail, the level of care, and the over-and-above attitude displayed by everyone on Unique Chrysler's staff. Thank you to Unique Chrysler for making our entire experience not only great, but full of the WOW factor. We will definitely buy all our cars from you in the future, and recommend you to everyone we know. More

Had an excellent experience with mike verissimo . He was more than courteous and met all my needs as a sales person. I had been down to unique Chrysler and had taken out a few vehicles for a test drive and more than courteous and met all my needs as a sales person. I had been down to unique Chrysler and had taken out a few vehicles for a test drive and mike did not once complain. Just grinned a bared it. When i had come and picked up my vehicle my father had come with me and Mike had treated him with the upmost respect. I would recommend anyone to mike and Unique Chrysler . I am writing this review because i am proud of the way i was treated. More