Unique Chrysler Dodge Jeep Ram

We went in for a promotion to trade our 2010 Dodge Journey and came out with a brand new 2013. We couldn't be happier with the quality of service at this dealership. All the employees went out of thei Journey and came out with a brand new 2013. We couldn't be happier with the quality of service at this dealership. All the employees went out of their way to make this deal work best for us and we did not feel like we were being pushed into buying a car. Details of the car and the cost were very clearly explained and any questions and clarification we needed were answered promptly and with courtesy. We will come back again and again to deal with the salespeople at this dealership. Thank you for making this experience so seamless, quick and fun!! We LOVE our new car!!!! \ More

Everyone at the dealership was very educated and positive. Leah was very understanding of what my needs were and was extremely approachable. Great follow up and turned things around very quickly w positive. Leah was very understanding of what my needs were and was extremely approachable. Great follow up and turned things around very quickly when asked. More

We were looking to trade our 2009 Jeep and buy a new family car. They took care of all necessary details and finally we get our brand new Dodge Grand Caravan matching our family budget. family car. They took care of all necessary details and finally we get our brand new Dodge Grand Caravan matching our family budget. More

Unique Chrysler and all of the staff were fantastic to deal with while I was in the market for a pre-owned vehicle. Mio, Leah and Mike were exceptionally friendly and eager to help with any questions and deal with while I was in the market for a pre-owned vehicle. Mio, Leah and Mike were exceptionally friendly and eager to help with any questions and concerns I had regarding buying my Jeep Wrangler. The staff at this dealership were very knowledgeable, had excellent customer service skills, they were always happy to be of help and all calls were returned in a timely manner with utmost service. Unique Chrysler has exceptional work ethic and staff always have the costumers' best interest in mind. My Jeep was sparkling clean (inside and out) when I picked it up within less than 24 hours of the time I went to look at it originally. The process way fast and easy with all the help from this team. I would HIGHLY recommend Unique Chrysler to anyone in the market for new or used vehicles! I couldn't be happier with my purchase! More

After research, I decided to purchase a 2012 Dodge Charger and began the hunt for one in grey or black. I had a set budget since the need for a car was unexpected. After test-driving several and wor Charger and began the hunt for one in grey or black. I had a set budget since the need for a car was unexpected. After test-driving several and working with several salespeople I decided to settle for one that was silver but I budget. Then, by accident, I pulled off the highway and saw Unique Chrysler. I knew they had received good reviews with DealerRater.ca but I had not intended to stray that far from home when the journey started. They had just one Charger on the lot but it was exactly the colour I was hoping for and it was in excellent condition. Off the top, I was made to feel very welcome. They were in the middle of a "By invite" sales promo and so were busy. As a result, the young lady who greeted me sent me to see Dan Donnelly. Dan was a great individual - friendly, polite, and easy-going; I explained that I was interested in the car they had but had a strict (wife imposed) budget limit. Unlike a few other dealerships I had dealt with earlier that morning, he immediately sat down and began working out numbers. Without wasting time, he made a few checks while sending me out with Anthony, one of the sales representatives, to test drive the car so as to make sure it met my expectations. Anthony Shaw was easy to like - friendly, knowledgeable, and sincere. He explained the various features in detail - it was clear he really knew the car. When we returned, Dan confirmed with a smile and a handshake that he had managed the deal. While I'm sure a dealership is not about to take a loss, they managed the numbers in such a way that I felt they had managed something special (esp. considering my trade-in). Anthony walked me through the process of purchasing, explaining everything as he went along. It was clear to me that both Dan and Anthony really enjoy their jobs. With everything done, I was sent off to talk with Mike Pearce - the finance manager - for what I expected to be a hard sell of after purchase products. It was not. Mike was very professional, friendly, and laid back; there was no pressure - just a clear explanation of the basics and options as well as a review of finance options. He put me at ease very quickly and I actually enjoyed myself. From start to finish, these guys and all the staff I met at Unique Chrysler were top-notch. I've purchased both new and used cars over the years and have always dreaded it. Not this time. I can honestly say, while no one likes to spend that kind of money, it was the best purchasing experience I have ever been through. I love the car and these guys made the day a great one to remember. Thank you guys! More

I have to say this was totally a pleasant experience. I was looking to trade in my existing car on something better suited for my needs. Cam listened to what my requirements and found the best deal for me was looking to trade in my existing car on something better suited for my needs. Cam listened to what my requirements and found the best deal for me. We went over the details and came to an agreement within 30 minutes. I was then pointed to Michael Verissimo to go over my trade in and dealings when picking up the van. Mike is a truly nice person. He made sure I was looked after and a people person. Mike Pearce and Brenda Ciraolo help me though the options and offerings the dealership had for me they were both informative and by no means pushy to try and sell me something I did not want. One of the best experiences I have had at a dealership and I'll come back to this one when I need something new. Awesome team!! More

We are in the process of moving back home to Ontario from the USA and our timeline was very short. We almost bought a 2014 Jeep Grand Cherokee Limited in NJ but Chrysler would void the warranty on both side the USA and our timeline was very short. We almost bought a 2014 Jeep Grand Cherokee Limited in NJ but Chrysler would void the warranty on both sides of the border should we bring it home with us, so I got on the internet and contact 3 Jeep dealerships, Unique Chrysler being one. I called from NJ and my first contact was Mil Radenovic who was not only knowledge about his product, charismatic and enthusiastic. The following weekend we drove home and had very limited time. Unique was the second dealership on our list. I found the dealership to be clean, attractive and all the staff very friendly and helpful. As our time was extremely tight, Mil accommodated us despite a huge preferred customer loyalty sale (I think) at the dealership that Saturday afternoon. The prior dealership was less than enthusiastic. We then bought our beautiful Jeep (our first completely new vehicle during our 35 years of marriage..what a thrill!). We got the best price in the area and the experience was a good one. I rated the price as only "Good" because we would all like to do a little better despite Unique's competitive pricing. Buying a vehicle on a birth certificate and a Canadian passport was handled stress free and with ease through Brenda Ciraolo, the Finance Manager. My husband had to return to NJ for work and I was left with picking the vehicle up. As I had no means of transportation, Mil came from Burlington to Stoney Creek to pick me up...albeit not in the little red Fiat convertible I had hope but in a nice clean Chrysler 300. He took the time to explain the paperwork and then he spent an unhurried, uninterrupted time setting the Jeep up for my driving comfort...NOW THAT IS SERVICE! Thank you Unique Chrysler ... we look forward to a long and amicable relationship. Dianne & Gary More

When my wife and I entered the yard it seemed deserted on Sunday afternoon,then suddenly a very pleasant young man approached and engaged us. He was extremely helpful in answering all questions and concerns Sunday afternoon,then suddenly a very pleasant young man approached and engaged us. He was extremely helpful in answering all questions and concerns about several vehicles. A side note to this story is that we had decided to purchase a used ram from a competitor the day before. Because of the atmosphere and excitement generated by Mike and Paul, we became interested in what was being offered. We did not reach an agreement then; however on our return the following morning Mike found an elegant solution and the rest, as they say, is history. We are very happy with the purchase and we found that the friendliness of the dealership was amazing and enjoyed working with Mio and our discussions with Leah Comacho as well as with Mike and Paul. Sincerely, David and Joan Ruben More

Anthony has a great sense of humour. He has a great personality and he showed us all about the car before we bought it and the day we picked the car up, he wasn't in a hurry at all. I'll recommend Anth personality and he showed us all about the car before we bought it and the day we picked the car up, he wasn't in a hurry at all. I'll recommend Anthony to my friends without hesitation. Great knowledge, very friendly allowing us to pick and choose. Mio is an excellent Business Manager.He gave us all the information needed and answered all questions. Very friendly also great humour. Great professional. This is a change at Unique Chrysler since 2009, better service, always a smile. In 2009 the sales service was terrible thanks to a female assistant sales manager. The auto service has been always excellent and we hope it will remain the same. Congrats to all at Unique Chrysler, you have made the right decisions with the new management/staff. More

Great experience from start to finish. Friendly, professional and courteous. Looked elsewhere but got the best value for my trade here. These guys won't quit until you get the deal done! professional and courteous. Looked elsewhere but got the best value for my trade here. These guys won't quit until you get the deal done! More