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ToyotaTown - Service Centre

London, ON

4.9
2,913 Reviews

2,913 Reviews of ToyotaTown - Service Centre

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February 15, 2022

Poor after sales service. ongoing issue with driver side window on brand new corolla 2021.unprofessional and not aproachable. Very promt in closing sale but not in servicing v More

by Sujith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Rossini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason DeFelice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moniz
February 14, 2022

Service rep was friendly and courteous. Service was completely promptly and I was notified of any charges and repairs More

by Keithmccomb72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

Toyotatown has always helped me out over the years. This time was no different. Jason DeFelice assisted me throughout the time my vehicle was in the shop. He and the mechanics went above and beyond. They ar More

by TCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Jason was really helpful, got me booked in the next day. Service was quick and check out was great. Accurate report for what it would cost (ended us less than I expected!). Only issue is that I work almo More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Always friendly service, great advice and no pressure for upselling on unnecessary services or parts. More

by ToyYoda11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
February 08, 2022

Dennis Dabous was excellent, took all the information regarding my vehicle He asked all the right questions . When the car was ready he called me and informed me of what was the issue and car was fixe More

by George Qubty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Todd has been our preferred Service Advisor for many years. He is very knowledgeable and uses his excellent communication skills to explain the problem, suggest best solution, and offer accurate cost a More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

First time coming for service. Experience was great from start to finish! & a job well done! More

by brayden d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 04, 2022

I love toyota town. All the staffs are professional and friendly. Thanks for your service! More

by o00ojj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Steuer
February 04, 2022

Jason provided excellent service and made sure all my vehicles issues and needs were addressed and revolved in a timely manner. More

by DuncanN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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