ToyotaTown - Service Centre

Excellent Customer Service I was very impressed with the service I received today from the time I checked in to being shuttled home and then picked up again after the car was re I was very impressed with the service I received today from the time I checked in to being shuttled home and then picked up again after the car was repaired. The drivers were both professional and courteous and the timing was exactly as they said it would be. Both my husband and I have been very impressed with Mike Minarsky especially and would not hesitate to recommend him to anyone. He is very knowledgeable about what needs to be done and explains things in a way that we understand them. He never tries to influence us to get repairs that we don't need and so we have come to trust him completely. Thanks for taking such good care of us. More

Excellent Customer Service! I have been coming to ToyotaTown for a number of years now and am never disappointed. The level of professionalism and attention to detail while ensur I have been coming to ToyotaTown for a number of years now and am never disappointed. The level of professionalism and attention to detail while ensuring the best possible service is not found in many places. Jen is honest and genuinely wants the best service possible to ensure safety and the longevity of my vehicle on the road. thanks! More

Excellant service I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friend I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friendliness, professionalism and honesty of everyone I met. Plus the free coffee is a bonus! More

Honest and Trustworthy We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in t We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in the car industry. You never know if you are being convinced to get an expensive repair that isn't necessarily needed. But with Jen, we know she deals it to us straight. We aren't car people so it's nice to have someone who can explain things to us in a way we can understand. We will definitely be going back to Jen in the future! More

great service Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can alw Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can always trust the work I get done here, and never worry about my car on the road in between service appointments. Thank you Jason and Mike! More

'Oh what a [Service Advisor]!' Jen Kolyn!! Jen Kolyn's expert knowledge of her subject, straight-forward yet friendly, courteous manner, prompt communication etc. etc. are exemplary! She even s Jen Kolyn's expert knowledge of her subject, straight-forward yet friendly, courteous manner, prompt communication etc. etc. are exemplary! She even shared her Gummy-Bears-Lunch with me!!! :) Jen is the epitome of customer-service combined with expertise. THANK YOU Jen! From now on this Toyota Tercel 1999 sees no one but YOU! In my humble opinion - only Jen can transform a 17 yr. old Tercel into one that sounds and drives like a Lexus! :) Do I recommend Toyota-Town and Jen Kolyn? ABSOLUTELY! More

Mike Minarsky - THE Service Advisor I have been in the customer service industry for the past 25 years, and I can simply say that the service provided by Mike Minarsky is one the finest I have been in the customer service industry for the past 25 years, and I can simply say that the service provided by Mike Minarsky is one the finest I have encountered. Time after time, Mr. Minarsky ensures that each visit to the dealership is a positive one. From his vast knowledge about vehicles to the welcoming presence he commands, Mike is one of those employees that makes a difference. Thanks Mike! More

Amazing Being a female with zero car experience, I really enjoyed working with Rob. He provided me with all the insight and tools needed to further understand Being a female with zero car experience, I really enjoyed working with Rob. He provided me with all the insight and tools needed to further understand my vehicle. Rob was very accomodating and made sure i left feeling very satisfied. Rob, thanks for making my Toyota experience memorable. I will be back to deal with you, specifically. More

Competent Service Advisor in Robert Robert Dako is a pleasant, competent, friendly, knowledgeable and overall trustworthy Service Advisor. I highly recommend speaking with Robert should Robert Dako is a pleasant, competent, friendly, knowledgeable and overall trustworthy Service Advisor. I highly recommend speaking with Robert should you be a novice or experienced vehicle owner. I have been a Toyota Town customer for the past 30 years and have relied on Rob's knowledge for the past 10. W.I. More

Noisy car without an appointment I came in without an appointment when I started my car with an awful noise. Mike Minarsky was terrific, kind and clearly explained the process. We h I came in without an appointment when I started my car with an awful noise. Mike Minarsky was terrific, kind and clearly explained the process. We have dealt with Mike before and he always puts me at ease about problems with the car and treats me with respect, (not always the case with women and car dealerships). Thanks so much Mike for fixing my favourite car and getting me back on the road. Elizabeth Parsons More