ToyotaTown - Service Centre

QUICK AND PAINLESS I DEALT WITH ROBERT DAKO WHO WAS OUTSTANDING IN GETTING MY VEHICLE BACK TO ME PROMPTLY. I HAVE HAD NO ISSUES WITH THE SERVICE ALSO THE PARTS DEPT. WI I DEALT WITH ROBERT DAKO WHO WAS OUTSTANDING IN GETTING MY VEHICLE BACK TO ME PROMPTLY. I HAVE HAD NO ISSUES WITH THE SERVICE ALSO THE PARTS DEPT. WILL COME BACK IN A HEARTBEAT. More

excellent service Took my 9 year old 4Runner in for oil change last week and Rob was amazing. He made sure to do not just the oil change but since it's an older vehicl Took my 9 year old 4Runner in for oil change last week and Rob was amazing. He made sure to do not just the oil change but since it's an older vehicle, went over the whole car to ensure everything was safe and in good working condition. This was very important to me as my son mainly uses this to drive from Strathroy to St Thomas every day. So impressed with Rob's professionalism and his no pressure service skills. Thanks Rob for looking out for me and my family. More

Good Dealership From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. More

Excellent Customer Service I was very impressed with the service I received today from the time I checked in to being shuttled home and then picked up again after the car was re I was very impressed with the service I received today from the time I checked in to being shuttled home and then picked up again after the car was repaired. The drivers were both professional and courteous and the timing was exactly as they said it would be. Both my husband and I have been very impressed with Mike Minarsky especially and would not hesitate to recommend him to anyone. He is very knowledgeable about what needs to be done and explains things in a way that we understand them. He never tries to influence us to get repairs that we don't need and so we have come to trust him completely. Thanks for taking such good care of us. More

Excellent Customer Service! I have been coming to ToyotaTown for a number of years now and am never disappointed. The level of professionalism and attention to detail while ensur I have been coming to ToyotaTown for a number of years now and am never disappointed. The level of professionalism and attention to detail while ensuring the best possible service is not found in many places. Jen is honest and genuinely wants the best service possible to ensure safety and the longevity of my vehicle on the road. thanks! More

Excellant service I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friend I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friendliness, professionalism and honesty of everyone I met. Plus the free coffee is a bonus! More

Honest and Trustworthy We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in t We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in the car industry. You never know if you are being convinced to get an expensive repair that isn't necessarily needed. But with Jen, we know she deals it to us straight. We aren't car people so it's nice to have someone who can explain things to us in a way we can understand. We will definitely be going back to Jen in the future! More

great service Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can alw Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can always trust the work I get done here, and never worry about my car on the road in between service appointments. Thank you Jason and Mike! More

'Oh what a [Service Advisor]!' Jen Kolyn!! Jen Kolyn's expert knowledge of her subject, straight-forward yet friendly, courteous manner, prompt communication etc. etc. are exemplary! She even s Jen Kolyn's expert knowledge of her subject, straight-forward yet friendly, courteous manner, prompt communication etc. etc. are exemplary! She even shared her Gummy-Bears-Lunch with me!!! :) Jen is the epitome of customer-service combined with expertise. THANK YOU Jen! From now on this Toyota Tercel 1999 sees no one but YOU! In my humble opinion - only Jen can transform a 17 yr. old Tercel into one that sounds and drives like a Lexus! :) Do I recommend Toyota-Town and Jen Kolyn? ABSOLUTELY! More

Mike Minarsky - THE Service Advisor I have been in the customer service industry for the past 25 years, and I can simply say that the service provided by Mike Minarsky is one the finest I have been in the customer service industry for the past 25 years, and I can simply say that the service provided by Mike Minarsky is one the finest I have encountered. Time after time, Mr. Minarsky ensures that each visit to the dealership is a positive one. From his vast knowledge about vehicles to the welcoming presence he commands, Mike is one of those employees that makes a difference. Thanks Mike! More