ToyotaTown - Service Centre

Team of STARS Operational excellence from sales to service. Customer first from the begining to the end. Professional stuff from entry to exit. On top of that, serv Operational excellence from sales to service. Customer first from the begining to the end. Professional stuff from entry to exit. On top of that, service associate exceeds expectations considering time,smile,active listening and quality of works. More

Great service! I have dealt with Rob for several years now. I feel he is honest with me and I trust his advice. He is very knowledgeable about my car, and we alwa I have dealt with Rob for several years now. I feel he is honest with me and I trust his advice. He is very knowledgeable about my car, and we always have a friendly chat. Rob is an A1 employee and Toyotatown is very fortunate to have him in their employ. More

"Great Experience" Thanks to Firis Sharif for the great service and willingness to make sure his customers get the attention and the right solution they need. Top notch! Thanks to Firis Sharif for the great service and willingness to make sure his customers get the attention and the right solution they need. Top notch! More

top marks every visit always look forward to visiting toyotatown, even though I must pay (money well spent). every one is pleasant and friendly and make the visit seem flaw always look forward to visiting toyotatown, even though I must pay (money well spent). every one is pleasant and friendly and make the visit seem flawless. that includes all employees that I deal with. yours truly jim pickles More

Service visit Dealership service always accommodating and efficient. Service advisors always helpful and able to answer questions. Have. Developed a good relationsh Dealership service always accommodating and efficient. Service advisors always helpful and able to answer questions. Have. Developed a good relationship with the service team over the years. Rob Dako has been instrumental in building our relationship with the service team at ToyotaTown. He was our first contact with the service advisor team when we first came to London, but he is just one member of a conscientious team who put the customer first. If there has been a problem they go out of their way to solve the matter as best they can. Service manager and his team of advisors, mechanics and technicians are a credit to ToyotaTown London. More

Great servive You have a very courteous and most thoughtful staff. As Todd was looking after me,he was aware that I had recent eye surgery and being in my senior You have a very courteous and most thoughtful staff. As Todd was looking after me,he was aware that I had recent eye surgery and being in my senior years I do have a problem with walking.he suggested that I take the ride home and would have the car by the afternoon ,which it was and I had a delightful pick up, and then Todd made certain that the car was ready just outside the show room so that I did not have a distance to walk to it. Greatly appreciated and I thank everyone. Vera Lasek More

great service the service is always done on time and the cost estimate is always accurate. when i was in for service recently, Peter Engelmanas was helpful about d the service is always done on time and the cost estimate is always accurate. when i was in for service recently, Peter Engelmanas was helpful about deciding to keep the vehicle a long time. More

Service Experience I took my Venza in for a warranty schedule oil change and check up. The service I received was excellent. I had to wait less then 10 minutes before be I took my Venza in for a warranty schedule oil change and check up. The service I received was excellent. I had to wait less then 10 minutes before being approached by a service adviser. My adviser Mike Minarsky was great to deal with. He was knowledgeable, listened to my needs and answered all my questions. I will ask for him at my next service appointment. In addition my service work was completed in less time ten I expected. More

Service Excellence! I received excellent service on Saturday May 21 2016! It was the Saturday of the long weekend, and I had convinced myself that the grinding sound comi I received excellent service on Saturday May 21 2016! It was the Saturday of the long weekend, and I had convinced myself that the grinding sound coming from the passenger front wheel of my Scion was very serious! I was concerned I would not be able to drive for the entire long weekend!I e-mailed my service request after midnight on Friday - and had a response very early Saturday morning. I was invited to come in for an inspection. Upon arriving at about 8:15 am I was greeted by Peter Engelmanas. He was very attentive and assured me that they would be able to check out my Scion right away (the 8:00 app't was a no show!). He told me that the matter may be resolved easily - but he would let me know asap, and offered me a free coffee.. Within a half hour Peter returned to tell me that the issue was a loose fender liner, which had been repaired with a new clip, NO CHARGE! And I was offered a free car wash as well. So within a half hour I had my concerns addressed, my car fixed and washed - all for NO CHARGE! On a holiday weekend!!! I was extremely pleased and impressed with this level of service. More

Very helpful determining service to be done. My vehicle is at a point where maintenance items seem to come at the same time. Peter was very helpful determining priorities for this service appoin My vehicle is at a point where maintenance items seem to come at the same time. Peter was very helpful determining priorities for this service appointment and what I could do the next time. Costs were explored for many options. More