ToyotaTown - Service Centre

Good Service I was very pleased with the service I received at your dealership. The staff was very pleasant and my vehicle was done promptly. Rob Dako was very I was very pleased with the service I received at your dealership. The staff was very pleasant and my vehicle was done promptly. Rob Dako was very pleasant and explained what they were doing in a way that understood completely. I would certainly return. More

Used vehicle purchase / after care. Purchased a '09 RAV4 at the beginning of the New Year, from Sean O'Grady. Sean was very knowledgeable and helpful throughout the sales process and w Purchased a '09 RAV4 at the beginning of the New Year, from Sean O'Grady. Sean was very knowledgeable and helpful throughout the sales process and was a pleasure to work with. Had one 'minor' issue during the first week. Talked to Sean, who directed me to Jenn at the Parts Desk. She was quick to assist me and had the situation resolved within minutes! Experienced a second, but 'major' issue after approx. 1 1/2 months of purchase. Dealt with Rob at the Service Desk. He is personable and understanding. After Rob discussed my problem/issue with Darrick Overholt, this more significant issue was also resolved very quickly and I can honestly say, very much to my satisfaction!! I am truly grateful to all of the staff of ToyotaTown for the wonderful service and assistance that I have experienced up to this point. Top notch! More

Very thorough, easy to deal with, professional Brittany is an excellent representative for ToyotaTown and their service department. She's professional and knowledgeable, and was able to accommodate Brittany is an excellent representative for ToyotaTown and their service department. She's professional and knowledgeable, and was able to accommodate my unplanned service needs very well. Thanks! More

Satisfied customer Mike was friendly and informative. As well as arranging the oil change and service, he also listened regarding the issue of the tire pressure light go Mike was friendly and informative. As well as arranging the oil change and service, he also listened regarding the issue of the tire pressure light going on often and followed through to ensure that the issue was addressed. I am very satisfied that this issue has been resolved. More

GREAT experience IV been coming here for years. Always have friendly staff to assist you. They are very professional and honest. IV delt with many other dealerships be IV been coming here for years. Always have friendly staff to assist you. They are very professional and honest. IV delt with many other dealerships before and these guys are the best in my opinion. Oh and a free drink and access to a café is always good to! More

Transmisssion troubleshooting and Repair My 2008 Toyota Camry engine light came on and the diagnosis showed a P2716 code,Another Toyota dealer said a new transmission and TCM would be requ My 2008 Toyota Camry engine light came on and the diagnosis showed a P2716 code,Another Toyota dealer said a new transmission and TCM would be required at a cost of around $6000.Toyotatown did a diagnostic check indicating a faulty solenoid and recommended a visual inspection of the transmission prior to replacing the solenoid.The visual inspection revealed no issues with the transmission so the solenoid was replaced at a total repair cost of $1000.The service advisor Mike Minarsky was thorough in explaining what was happening and the costs involved .He communicated well and confirmed our discussions by email.He really took care of me.The work has just been completed and hopefully everything will be fine. More

Chelsea Wakefield- Best Customer Service Chelsea was very helpful with the servicing of my Toyota Sienna. I was able to stay in contact with her through text while my vehicle was being servic Chelsea was very helpful with the servicing of my Toyota Sienna. I was able to stay in contact with her through text while my vehicle was being serviced which was really convenient while I was busy at work. She answered all my questions and provided valuable knowledge regarding my vehicle. I purchased my vehicle through a Ford dealership. Thanks to Chelsea's great customer service, I will definitely be stopping at ToyotaTown first for my next vehicle. More

Timing better than suggested It is important that time for completing the service call is improved upon, I am more apt to use their facilities, Improvement this time was almost 3 It is important that time for completing the service call is improved upon, I am more apt to use their facilities, Improvement this time was almost 30 minutes. This is especially true when I have other appointments to meet! More

Regular Service I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpfu I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpful dealing with my questions. More

Their Honesty keeps me coming back. I have gone to Toyota Town to service my Matrix ever since I bought it 10 years ago. Today, I was reminded that I always felt that I was taken well c I have gone to Toyota Town to service my Matrix ever since I bought it 10 years ago. Today, I was reminded that I always felt that I was taken well care of and treated fairly. Yesterday, one of their mechanics accidentally damaged one of my CV boots. Toyota Town service called me to let me know, said that they would repair it free of charge, and asked if they could keep my car overnight as they couldn't get a replacement boot until the next morning. They also asked me what my car needs were for the next 24 hours . When I said I had plans for the evening that required a car, they located a loaner for me. That is service! More