ToyotaTown - Service Centre
London, ON
3,027 Reviews of ToyotaTown - Service Centre
Excellent Service Visit Vehicle was serviced as promised. All the necessary work was fully explained to me before and after the work was performed. I had some questions which Vehicle was serviced as promised. All the necessary work was fully explained to me before and after the work was performed. I had some questions which were fully answered by both the technician and the Service Advisor. Financial details were fully explained. The vehicle was returned on time, neat, tidy and clean. More
Trustworthy and Makes it Simple Firis is extremely knowledgeable and easy to understand. You know that he is taking good care of you and your vehicle. All his recommendations are tho Firis is extremely knowledgeable and easy to understand. You know that he is taking good care of you and your vehicle. All his recommendations are thoughtful and look to providing the most benefit and value to me. He is super easy to get along with, makes everything crystal clear and looks for ways to save me money without skimping on Service! More
Firis is the best Firis always helps me out when my car needs work and is very knowledgeable and helpful. I wouldn't go to anyone else. Good work Firis. Firis always helps me out when my car needs work and is very knowledgeable and helpful. I wouldn't go to anyone else. Good work Firis. More
Honest & Friendly Rob makes every service experience positive. We trust his recommendations and he explains things well. Rob is always quick to smile and his friendly d Rob makes every service experience positive. We trust his recommendations and he explains things well. Rob is always quick to smile and his friendly demeanor makes us feel special. John remembers us from his service days and we are pleased to be part of his Toyota family. Inside or outside of the Toyotatown walls, he always says hello and we appreciate his kindness. More
Best service I went in to get my engine fixed and Helena went above and beyond to make sure I understood everything and made it a stress free service. She was real I went in to get my engine fixed and Helena went above and beyond to make sure I understood everything and made it a stress free service. She was really helpful and explained everything that needed to be done for the vehicle really well. I'm glad that she is the one that helped me. More
Best service visit I’ve ever had I’ve been going here for a while and it’s usually just good. My recent trip to do a 45K service was really excellent. The advisor, Helena, was clear, I’ve been going here for a while and it’s usually just good. My recent trip to do a 45K service was really excellent. The advisor, Helena, was clear, energetic, friendly and communicated with me over text so I knew exactly when I could come back and pick up my car. Best experience to-date. The dealership needs more people like Helena. More
Many many thanks to Firis Sharif To whom it may concern, I brought my car in to your dealership Today , and I want you to know how much I appreciate your mechanic's attention to de To whom it may concern, I brought my car in to your dealership Today , and I want you to know how much I appreciate your mechanic's attention to detail. The car is running better than it has in a while, and I give credit to the work your people did. I will recommend your dealership to others in the future, and of course I will return when my car needs maintenance. Many many thanks to Firis Sharif More
My amazing experience at Toyotatown I purchased snow tires from my 4Runner and had an amazing experience! Todd Servant, the service advisor, recommended the tires, ordered them, had them I purchased snow tires from my 4Runner and had an amazing experience! Todd Servant, the service advisor, recommended the tires, ordered them, had them put on rims and installed - all with no issues. And he informed me that I was eligible for a factory rebate and told me how to easily and quickly apply for it. From the prompt response to my inquiry for an appointment, to the great effort that he put forth to find the exact time to have the work done that fit perfectly into my schedule to the courteous and professional greeting as I drove in to the dealership to the speedy completion of the paperwork at the end of the installation, Todd Servant is nothing short of amazing! I will go no where else for my service and will recommend Toyotatown to everyone because dealing with Todd is such a pleasure! Keep up the good work! More
bad services I am disappointed with my last visit to Toyota town. I left massages with Service Manager and General Manager with no respond from any of them. I bro I am disappointed with my last visit to Toyota town. I left massages with Service Manager and General Manager with no respond from any of them. I brought my car to service to leave with missing bolts on my wheels. I almost lost control of my car and risk my life. I went back to service to correct it, and they did. I have tried to contact anyone in management with no success. I have been servicing my 2 vehicles for 10 years. I am sad to see how the service become. in conclusion, do not take your car to change tires at Toyota town and make sure you do a safety check before you leave their Service. More
great service They did not have my wife's appointment in the system when she arrived at the dealership. Rob went above and beyond to make sure my wife was taken car They did not have my wife's appointment in the system when she arrived at the dealership. Rob went above and beyond to make sure my wife was taken care of and her problem was resolved More