ToyotaTown - Service Centre

Very accommodating and truely helpful! Thank you so much, Helena. Even though I arrived at my appointment a day early you saved me from making another visit, and quickly orchestrated a team Thank you so much, Helena. Even though I arrived at my appointment a day early you saved me from making another visit, and quickly orchestrated a team of service personnel to still complete the job on time!! Amazing!! Also, a warm thank you for taking the time to help me make the right choices and saving me tons of money. More

Tire change over and maintenance I would like to thank Debb Crawford for being so polite and professional on my last visit. I was impressed with her professionalism most of all, beca I would like to thank Debb Crawford for being so polite and professional on my last visit. I was impressed with her professionalism most of all, because I find that quality is severely lacking when dealing with the service industry. Every one I have deal with since purchasing my car at ToyotaTown have been excellent, thank you! More

Very satisfied with overall experience As my vehicle, 2016 Venza, is used for business purposes, it is important to me that it receives regular servicing. So far, I have been able to book As my vehicle, 2016 Venza, is used for business purposes, it is important to me that it receives regular servicing. So far, I have been able to book service appointments to suit my schedule, and in all cases the work has been completed as requested and on time. The Service Advisors, Helena Vrabec in this case, are very attentive and thorough. I particularly like the ability to communicate with them directly via texting. More

Great service! Thank you to Debb Crawford for facilitating an excellent service experience at ToyotaTown. She was friendly, clear, and followed through with the pla Thank you to Debb Crawford for facilitating an excellent service experience at ToyotaTown. She was friendly, clear, and followed through with the plan that we had agreed upon. It was a pleasure to interact with her. More

good service, approachable pepple, May 2018- Jeff customer service was very pleasant and energetic. May 2018 -Amanda was pleasant and geared to please. Reassuring her customers were im May 2018- Jeff customer service was very pleasant and energetic. May 2018 -Amanda was pleasant and geared to please. Reassuring her customers were important to her by providing a business card to contact her for any reason concerning my vehicle. Jan 2018 - Christine was an excellent cashier/customer service person. She spent extra time with me to help reinitiate my loyalty card and also help with the sorting of my credit payment. Jan 2018 - Jen in the Parts Department was excellent in finding the right snow tires for my vehicle and assisting with the rear light purchase. 2012/2013 - Sean Cragg was the best Financial Services Manager. He went above and beyond to help me understand the financing of my vehicle. His financial background was an asset in helping me understand what I was purchasing and what to expect in the multiple piles of paperwork he was so diligently filling out. He was also available after closing the deal to ask questions. Thanks ToyotaTown Staff More

extremely helpful I had an emergency flat tire while shopping and Amanda made sure I was comfortable and had my tire fixed quickly, even without an appointment. I had an emergency flat tire while shopping and Amanda made sure I was comfortable and had my tire fixed quickly, even without an appointment. More

What I expect and what I receive I purchased a Venza a few years back and have been taking it in to Toyota Town through the life of my car. Helena is prompt and knowledgeable. She mak I purchased a Venza a few years back and have been taking it in to Toyota Town through the life of my car. Helena is prompt and knowledgeable. She makes suggestions based on the history of the vehicle, and asks what works best for the customer. She even reminded me that I forgot my house key on the car key ring! Attention to detail, that is what I expect and what I received. More

Fantastic experience! My experience with Todd Servant, the Service Advisor, was absolutely wonderful! He arranged for the work to be done and for the shuttle to drive me th My experience with Todd Servant, the Service Advisor, was absolutely wonderful! He arranged for the work to be done and for the shuttle to drive me there and back, both in a very timely manner! Everything about my tire change and my new rim installation was exceptional! I will go nowhere else to service my 4Runner or to buy another one! The experience with Todd is always great! More

Servicing of 2017 Camry LE I recently had my 2017 Camry serviced at Toyotatown. The service rep, Mike Minarsky, was very friendly, helpful and informative. It was a very posit I recently had my 2017 Camry serviced at Toyotatown. The service rep, Mike Minarsky, was very friendly, helpful and informative. It was a very positive experience. More

Satisfaction from start to finish. Noticed a little bit of rust on the last day of the car's manufacturer warranty. Showed it to my Service Advisor Ms. Debb Crawford and right away she Noticed a little bit of rust on the last day of the car's manufacturer warranty. Showed it to my Service Advisor Ms. Debb Crawford and right away she took charge of the matter and in about two weeks the dealership had my car fixed and back to me in an amazing timeline. Thank you again Debb, your dedication, knowledge and professionalism made my experience a delight! More