ToyotaTown - Service Centre

Well Served My previous car had just been stolen and Chad Marques was sympathetic and gentle in helping me settle on a replacement. The 2014 Kia Optima that was My previous car had just been stolen and Chad Marques was sympathetic and gentle in helping me settle on a replacement. The 2014 Kia Optima that was on the lot turned out to be just the right choice for me and Chad made the arrangements for me to acguire it very comfortable. We had previously owned Toyota cars and have always found dealing with ToyotaTown a good experience. More

My New Dealer i visited the dealership for the first time to diagnose my highlander . Amanda krug took very good care of me very polite professional and friendly. i i visited the dealership for the first time to diagnose my highlander . Amanda krug took very good care of me very polite professional and friendly. i was also pleased my bill was minimal to what i anticipated. which i felt wow they didn't try dinging me for extras . I also was helped by chelsey who answered a few questions and made arrangements for dave high who was great let me test drive prius and yaris while i waited, i wouldn't think to buy a car any where else felt like i was dealing with family assume bunch. More

Restoring my car The staff were welcoming and professional. They have answered my questions with a smile. Amanda explained to me what is needed to be done;and, descri The staff were welcoming and professional. They have answered my questions with a smile. Amanda explained to me what is needed to be done;and, described the process and followed up the work on my car. The service was outstanding and I had my car shinny and smooth. I feel confident that my car is in excellent condition— like brand new. Thank you. More

Firis Big thanks for everything Firis thank you so much for the amazing experience that you shared and explained about my Toyota I really like the way you deal with customers many ma Firis thank you so much for the amazing experience that you shared and explained about my Toyota I really like the way you deal with customers many many thanks and I wish I could rate you more than 5 stars I appreciate your help for keeping my car safe on the road More

John Rossini, Service Director and staff are amazing!!! This month I celebrated my "19th Anniversary" with Toyotatown. John Rossini and his staff have provided service that goes far and beyond the expected. This month I celebrated my "19th Anniversary" with Toyotatown. John Rossini and his staff have provided service that goes far and beyond the expected. I am in possession of my second Toyota vehicle being. 2004 Rav 4. When I drive in for service I am greeted with a warm welcome from Rob, Todd and the others who are the initial contacts for servicing. John Rossini is always available with his "open door policy" and it is a joy and a privilege whether it be to say hello, or speak with regarding any questions I may have. Any issues are dealt with promptly and professionally on a consistent basis. Issues are explained thoroughly and are coupled with recommendations that will enhance the top notch maintenance I receive. Toyotatown is trustworthy, reliable, thorough, professional and most accommodating whether it be a regular service appointment or one that had to be made regarding an unforeseen circumstance. As I begin my 20th year association with Toyotatown, I continue to trust the service and sales that encompass my lifelong driving experience. Thank you John Rossini for your many years of stellar service!! More

John Rossini - the Service Director - outstanding!! After being disgruntled about a dealer installed trailer hitch's wiring that did work from day one, I reached out to John Rossini who helped me book a After being disgruntled about a dealer installed trailer hitch's wiring that did work from day one, I reached out to John Rossini who helped me book an appointment and get it dealt with. He was very helpful and communicated in a personal way which made me feel like he actually cared and that the problem would be fixed to my satisfaction. John made me feel better started to feel better about a very upsetting and disruptive failure in the vehicle's tow-hitch wiring. I was disappointed however to learn afterwards that the dealership-installed wiring for the hitch had never been properly connected or had somehow come loose. Fortunately with John's intervention and Todd Servant's (the Service Advisor) professional communications afterwards about what the problem actually was, I felt less upset and hopeful that the hitch will now work when I go to use it next. More

"Very good Service" I took my 2017 RAV4 for service.I received a phone call the morning of service from my sales person Thomas very nice from him. I received first class I took my 2017 RAV4 for service.I received a phone call the morning of service from my sales person Thomas very nice from him. I received first class Assistance from the service Advisor Helena Vrabec. IT started with a complementary ticket for coffee, tea our water. The dealership went above and beyond to satisfy me. Would highly recommend ToyotaTown for great vehicles and great service. More

Vehicle needed servicing I took my 2015 4Runner to ToyotaTown for service. I received first rate assistance from the Service Advisor, Amanda King. The dealership went above an I took my 2015 4Runner to ToyotaTown for service. I received first rate assistance from the Service Advisor, Amanda King. The dealership went above and beyond to satisfy me. Would highly recommend ToyotaTown for great vehicles and great service. More

Great salesman, poor service visit. Had a very positive experience buying the car from Shawn Longworth. had a good first service visit, but not a positive one my second time. Despite s Had a very positive experience buying the car from Shawn Longworth. had a good first service visit, but not a positive one my second time. Despite spending a thousand dollars getting a trailer hitch installed, did not respond to my request to have the tire light deactivated. Probably because I couldn't wait to have my summer tires changed and didn't store them with you. I found the service agent quite unfriendly. More

Good service Toyotatown provides good service in a timely fashion. I have dealt with them for a number of years and they keepmy car in good shape. Toyotatown provides good service in a timely fashion. I have dealt with them for a number of years and they keepmy car in good shape. More