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ToyotaTown - Service Centre
London, ON
3,028 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,028 Reviews of ToyotaTown - Service Centre
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October 16, 2018
Thanks ToyotaTown! My wife and I went to ToyotaTown recently because we had concerns over our RAV 4's battery. It was early in the morning, the service area was very bu My wife and I went to ToyotaTown recently because we had concerns over our RAV 4's battery. It was early in the morning, the service area was very busy and we didn't have an appointment. Fortunately, Brittany Butler, greeted us with a big smile on her face and we soon learned that she has very good listening skills along with a genuine desire to resolve our problem in an effective and efficient way. Later in the day we received a phone call from Brittany to pick-up the RAV 4. The battery was now in working order and we weren't charged a dime for the service. Thanks Brittany! Thanks ToyotaTown! David & Valerie Nathan. More
by D & V
Employees Worked With
B B
October 15, 2018
Recent service Very glad that Jason Defelice is back at Toyotatown. Can be confident that my vehicles are serviced as needed without any upselling!. Ask for Jason at Very glad that Jason Defelice is back at Toyotatown. Can be confident that my vehicles are serviced as needed without any upselling!. Ask for Jason at your next service More
by Cg9001
Employees Worked With
October 15, 2018
Excellent Service Always receive great service from Rob Dako; he will take the time to explain any issues and will update me on the time frame for service, as I have t Always receive great service from Rob Dako; he will take the time to explain any issues and will update me on the time frame for service, as I have to wait for my vehicle. I have always had a terrific experience over the last ten years that I have dealt with Rob at ToyotaTown. More
by Modie7
Employees Worked With
Robert Dako
October 15, 2018
Amazing Service! *******Dealership is always clean. Service staff is always willing to help. Good price! Coffee is great. Would recommend to everyone. Brittany is bey *******Dealership is always clean. Service staff is always willing to help. Good price! Coffee is great. Would recommend to everyone. Brittany is beyond helpful! Thank you ****** More
by Happy Cussy
Employees Worked With
B B
October 11, 2018
Service Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from her Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from here. And don’t plan on leaving. More
by gscooby@mac.com
Employees Worked With
Helena Vrabec
October 11, 2018
Brittany Butler is such an asset to ToyotaTown!! Greeted me with a warm friendly welcome on a dark October morning. Everything went as she said it would!!! She is accurate, patient, and efficient! I Greeted me with a warm friendly welcome on a dark October morning. Everything went as she said it would!!! She is accurate, patient, and efficient! I strongly recommend her! Thanks again Brittany!!! More
by Bill1
Employees Worked With
B B
October 11, 2018
Excellent Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the serv Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the service. More
by C45
Employees Worked With
Helena Vrabec
October 11, 2018
great service Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at schoo Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at school! Excellent team! More
by Anna
Employees Worked With
Amanda Krug
October 06, 2018
Service I have been going to Toyota for 5 years for service in Toronto. This location is nothing like that one. Called for 2 days to book an oil change and th I have been going to Toyota for 5 years for service in Toronto. This location is nothing like that one. Called for 2 days to book an oil change and they couldn't even call me back. I've been working out of town and needed my car serviced and they would not help me and did not seem very interested. The Lady at the service desk was using a rude tone over the phone. At this point I would recommend mr.lube over this location. VERY BAD CUSTOMER SERVICE! Oct 6th/2018 9am More
by Terrible service
Employees Worked With
Other Employees :
Shelby Chisholm, Jodi Connell, Amanda Krug, B B, Helena Vrabec, Debb Crawford
October 05, 2018
Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has very good Quality Control procedures in place, and consistently delivers exceptional service. More
by Enzo Barberi
