ToyotaTown - Service Centre

Smashed window replaced the same day by Jason DeFelice. Thanks to Jason,my friend Ruth who was visiting from New York in her 3 week old Corolla was immediately taken care of by Jason when we arrived at the Thanks to Jason,my friend Ruth who was visiting from New York in her 3 week old Corolla was immediately taken care of by Jason when we arrived at the dealership,. She was in shock by having the window smashed and our purses and her camera stolen at a parking lot at Wonderland and springbank. He was a compassionate , quick thinking leader in the service center and we appreciated his help in this time of crisis. Truly grateful. Yaga McInnes and Ruth Matthews. More

Stellar Customer Service! Great service from ToyotaTown (Wharncliffe) as usual! MJ is one of the best service advisors I have dealt with. He cares for my car as much as I do. Great service from ToyotaTown (Wharncliffe) as usual! MJ is one of the best service advisors I have dealt with. He cares for my car as much as I do. MJ offered me great advice on keeping my car in optimal condition and tips on future vehicle selection.His top-notch expertise along with his warm and cheerful personality will definitely keep me coming back! More

Informative and excellent service experience I have an eight year old Venza with 200,000 km. I was told I needed new bearings for both front wheels from different dealer. I called ToyotaTown and I have an eight year old Venza with 200,000 km. I was told I needed new bearings for both front wheels from different dealer. I called ToyotaTown and spoke with Robert Dako my service adviser. He took the time to explain the issues I would be having if I needed new bearings. I made an appointment and Robert called to let me know only one wheel needed new bearings and he saved me hundreds of dollars. This is the second car I have purchased from ToyotaTown and had serviced there. I trust and recommend them. Robin More

Very informative and friendly Helena was super friendly and very helpful explaining what was being done to my vehicle. She also easily answered any questions I had. Much appreciate Helena was super friendly and very helpful explaining what was being done to my vehicle. She also easily answered any questions I had. Much appreciated! More

efficient, effective and courteous...with good humour also! Helena Vrabec left nothing to chance, offered great advice for the future, and was delightfully courteous. I couldn't be more pleased. I shall sprea Helena Vrabec left nothing to chance, offered great advice for the future, and was delightfully courteous. I couldn't be more pleased. I shall spread the good word! More

Service Appointment May 15, 2019 Yesterday I had a service appointment made by Amanda Krug for a heat shield muffler to be replaced. Amanda was quick, efficient and very helpful in e Yesterday I had a service appointment made by Amanda Krug for a heat shield muffler to be replaced. Amanda was quick, efficient and very helpful in explaining to me the problem. She went above and beyond to ensure I understood the issue at hand. I feel more knowledgeable now, and I was also informed that my rear brakes soon would need replacing. I will plan for that to be tended to shortly.. More

Tire swap Received very courteous and fast service today to swap off my winter tires for my all weather tires. Also got a quote for recommended service needed f Received very courteous and fast service today to swap off my winter tires for my all weather tires. Also got a quote for recommended service needed for a future visit. More

Oil Change and Seasonal Tire Change Service work was done in a timely and professional manner. Service recommendations were made that were appropriate and not expensive, or uncalled for. Service work was done in a timely and professional manner. Service recommendations were made that were appropriate and not expensive, or uncalled for. Car was left clean and ready to be driven. More

Service: oil change and brake maintenance Routine oil change and overall inspection resulted in brakes needing some work to operate efficiently and correctly at all times; ToyotaTown staff att Routine oil change and overall inspection resulted in brakes needing some work to operate efficiently and correctly at all times; ToyotaTown staff attention to this type of detail ensures I continue to drive my RAV4 with utmost confidence. More

Awesome customer experience! This was my first service with Toyotatown. It was a 45 minute drive since my local dealer wasn't able to perform the recall work before my scheduled r This was my first service with Toyotatown. It was a 45 minute drive since my local dealer wasn't able to perform the recall work before my scheduled road trip to western Canada. They were able to perform the service a full 2-3 weeks sooner. Well run service department. Friendly employees. I was made to feel welcome, and that my business was appreciated. Service was performed on time and I was kept informed. It was definitely worth the drive for such a positive customer experience! More