ToyotaTown - Service Centre

I have dealt with MJ for years. He AWAYS gives excellent service and August 19/20 was no exception. Explains everything clearly ( even if it is going to be costly), gives good estim He AWAYS gives excellent service and August 19/20 was no exception. Explains everything clearly ( even if it is going to be costly), gives good estimates, and clear time guidelines. Too bad More

My car would not start was towed to Toyota Town. Over my 15 years with Toyota Reception always answers my call right away, then I get transferred to service to get voicemail. Dennis called back quic Over my 15 years with Toyota Reception always answers my call right away, then I get transferred to service to get voicemail. Dennis called back quickly which was awesome. He explained there were no appointments for two days but said they would try to look at it tomorrow. He provided me his direct line, followed up the next day and the work was completed within two days. I was thankful this happened while I was off from work. Dennis kept me informed, scheduled me a pick up and was very professional. When picking up my car it did not sound right. I returned to him, he showed care came to listen, spoke to the technician, they took it right away to relook at it. Dennis showed me a photo of what else needed to be done, they did it the same day, he provided me with a car so I could get home and followed up again as needed. Way to go Dennis is professional and shows a genuine care wanting to help. Thank you. More

I’ve been to other Toyota dealerships but I never have nearly as good of service as I get here. I will stick to driving the 6 hours to be serviced by Toyota Town! Great experiences every time. nearly as good of service as I get here. I will stick to driving the 6 hours to be serviced by Toyota Town! Great experiences every time. More

Dennis Dabous is my Service Advisor at Toyotatown. This time he helped the team get to the bottom of an unusual brake problem. I can always count on Dennis to make sure my 2012 Corolla is running sa This time he helped the team get to the bottom of an unusual brake problem. I can always count on Dennis to make sure my 2012 Corolla is running safely and smoothly. I've had many service advisors over the years, but Dennis is the best. More

I called in with a flat tire and was taken a few hours after my call. The tire could not be repaired and none was in stock, so they put on my compact spare tire and sent me home for the weekend. MJ called after my call. The tire could not be repaired and none was in stock, so they put on my compact spare tire and sent me home for the weekend. MJ called me first thing Monday morning and arranged for me to come in within the hour. Exceptional service by MJ who also arranged for warranty coverage. More

Great service as usual . Always informative and willing to take the time to expalin the details Always informative and willing to take the time to expalin the details More

Thanks Todd for your kindness and welcoming professional knowledge and service advice. Always great service! knowledge and service advice. Always great service! More

I’m leaving this dealership after being a loyal customer for 15 years. They don’t seem to accept responsibility for anything that they should have done but didn’t. Your best to buy elsewhere. for 15 years. They don’t seem to accept responsibility for anything that they should have done but didn’t. Your best to buy elsewhere. More

I’ve had the pleasure of dealing with Todd multiple times. He is always welcoming and professional and makes sure I’m kept in the loop throughout the service appointment. times. He is always welcoming and professional and makes sure I’m kept in the loop throughout the service appointment. More

Dennis Dabous is always a pleasure to meet at the service dock. All work was done fast and efficiently. Car washed...wonderful! Always very accommodating for a rush service request. dock. All work was done fast and efficiently. Car washed...wonderful! Always very accommodating for a rush service request. More