ToyotaTown - Service Centre
London, ON
2,914 Reviews of ToyotaTown - Service Centre
Brought my wife’s vehicle in for service. Peter was my advisor. He did a great job in looking after me during my visit and made me aware of an issue with my alignment which was taken care of quickly durin advisor. He did a great job in looking after me during my visit and made me aware of an issue with my alignment which was taken care of quickly during my appointment. Overall the service was friendly and efficiently done More
Another smooth oil change with fast and friendly service. I keep coming back to Peter because he always makes sure to get my car in quick so I can get back to my busy life. I keep coming back to Peter because he always makes sure to get my car in quick so I can get back to my busy life. More
I had a great experience and I am very happy to give Todd 5 stars. Not only did he deal with the reason I was there, he went over and above to check out what had been done to my vehicle when "serviced" at an 5 stars. Not only did he deal with the reason I was there, he went over and above to check out what had been done to my vehicle when "serviced" at another dealership. He pointed out what should be done, the costs involved and we agreed that safety was most important. He kept in touch with me while my vehicle was there and let me know what was found during his inspection. He was friendly, open and honest and that's something I appreciate. If you need anything done from a Toyota dealership, Toyota Town's Todd Servant is the guy to go to. He'll go over and above to give you the best service!! More
Todd took great care of my 2013 Sienna Was cheaper at Todd took great care of my 2013 Sienna Was cheaper at Toyota compare to other garage and work was warranted. Will go back for sure. Staff very effic Todd took great care of my 2013 Sienna Was cheaper at Toyota compare to other garage and work was warranted. Will go back for sure. Staff very efficient and feel secure that they will not perform any unnecessary and expensive work. More
The staff are very polite. Helena helped me a lot by letting me know all the problems with my car and how to fix them. She was very patient with me and explained everything well. Very good experience letting me know all the problems with my car and how to fix them. She was very patient with me and explained everything well. Very good experience More
Helena Vrabec was excellent. I was told my estimate upfront and was made aware of other services that my car needed. After my car went in for service she came out to tell me about what the mechanic had upfront and was made aware of other services that my car needed. After my car went in for service she came out to tell me about what the mechanic had found and after I requested to go see the issue. She never hesitated to say yes. Thank you for everything. I highly recommend going to Toyotatown. More
They Were There For Me When I Needed Them I had my car towed to ToyotaTown on a Friday night. Without an appointment, they were able to fit me in on a busy Saturday, diagnose the problem, and I had my car towed to ToyotaTown on a Friday night. Without an appointment, they were able to fit me in on a busy Saturday, diagnose the problem, and replace in the alternator all in one day. I had the car back by 3 pm on that Saturday. As a one car family, it was important to get the car back quickly. Many thanks to Amanda who handled my car problem quickly and professionally. More
Prompt and thorough service. I phoned quite late at night with a gas fumes complaint and was directed to an online chat window on the Toyotatown web site. My concern was document I phoned quite late at night with a gas fumes complaint and was directed to an online chat window on the Toyotatown web site. My concern was documented. Toyotatown phoned me back very early the next morning. I was able to speak directly with a technician. He listened to my concern. I was reassured that my car was still useable in the interim. I was given the first service appointment of the next day. My car was fully checked over. That took over an hour. My car did not require servicing. I was given a complete overview of what they checked. I was advised of what to look for in the future and encouraged to return if I had any further concerns. After all of this, there was no charge to me. I received timely, thorough, friendly customer service. My thanks go to Todd Servant and to Toyotatown for making vehicle safety and customer service your top priority. More
Service I Have a 2007 Camry and a 2012 Matrix both purchased new at this dealership. Service has always been dependable, honest and timely. There have been n I Have a 2007 Camry and a 2012 Matrix both purchased new at this dealership. Service has always been dependable, honest and timely. There have been no attempts to sell unneeded parts or service. The service advisers have always been pleasant to deal with and able to answer my questions. I will continue to have my two cars serviced at Toyotatown as long as I own them. More