ToyotaTown - Service Centre

I did not meet Todd at the dealership. I don’t know who worked on my vehicle. The car had died ( bad battery cell according to my bill) and I could not get an appointment for two weeks, ov I don’t know who worked on my vehicle. The car had died ( bad battery cell according to my bill) and I could not get an appointment for two weeks, over the Christmas holidays. There was no loaner available. I made all arrangements to have the car towed. No one called when the car was finished. The reception said someone had called but went to voicemail. No message was left. My phone was in working order. I picked up the vehicle but the tire sensor light was on. No one had bothered to reset the sensor. Not a good visit. More

Excellent dealership to work with. They are upfront and very helpful with everything they quote and provide. They are upfront and very helpful with everything they quote and provide. More

I enjoyed working with LaToya on a recent trip to install winter tires and a checkup. She was attentive, explaining what was happening. Pleasant, competent. winter tires and a checkup. She was attentive, explaining what was happening. Pleasant, competent. More

I have met Enna couple of days back. She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience. More

The appointment for 16000 oil service was handled quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so car wash was not offered. More

Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More

Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time and patience to identify it's source. Todd helped me understand the challenges in identifying these types of problems as well as other symptoms that they've come across over the years. It was helpful and insightful and brought confidence that they're looking out for our best interest. More

Todd is the only service adviser I would recommend. He constantly goes above and beyond and always puts the customer first. He is highly recommended He constantly goes above and beyond and always puts the customer first. He is highly recommended More