ToyotaTown

Amazing dealership to deal with had a great experience with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. More

Quick professional service from both Karen and Chelsea. Above and beyond as always thank you for the quick turnaround Above and beyond as always thank you for the quick turnaround More

It was a pleasure to deal with Michael, Sylvia and Rita. Each were helpful, patient and transparent during the entire process. We are loving our new Grand Highlander! Each were helpful, patient and transparent during the entire process. We are loving our new Grand Highlander! More

Jason is a great service advisor and I look forward to working with him for future service. He looked for the best solutions and helped make my situation easier. Only constructive piece is accuracy around working with him for future service. He looked for the best solutions and helped make my situation easier. Only constructive piece is accuracy around verbal quotes. My cost for a catalytic converter was double what was verbally quoted. The process to fix my car and the result after the repairs, was a bit below expectations. Jason is not at fault, but after waiting for parts to come in and then waiting many days for the work to be done, the final result is the car runs louder with more vibrations than when it ran normally, prior to this repair. Still, I highly recommend ToyotaTown as the best dealership service department in London and Jason is a big reason for this. I wish my repair result this time around was better, but I will still keep going to ToyotaTown for service, because they are the most competent of any repair shops I've used and regularly service my vehicle beyond expectations. More

Positive experience. Daniel and the finance officer were very easy to work with. Not pushy Daniel and the finance officer were very easy to work with. Not pushy More

Gwen and Rita were friendly and helpful. Made the process quick and easy when we were in a time crunch for a new vehicle. Made the process quick and easy when we were in a time crunch for a new vehicle. More

LaToya is extremely welcoming and polite. I always look forward to our interactions! She lets you know exactly what your car is in for and goes over the previous service details with you. N I always look forward to our interactions! She lets you know exactly what your car is in for and goes over the previous service details with you. Not only is she extremely knowledgeable, LaToya is patient. If there are any issues that pop up mid service, she walks you through the changes required and costing. Fully transparent! More

Enna was thorough and attentive in listening to the concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same da concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same day. She answered my questions. She also kept me updated on progress. More

Great sales/service departments. Have been dealing with Toyota Town for many years-always helpful,friendly staff.Special thanks to Sylvia & Michael for working with us,with our busy s Have been dealing with Toyota Town for many years-always helpful,friendly staff.Special thanks to Sylvia & Michael for working with us,with our busy schedules,getting our next lease ready to pick up.....Steve & Tracey More

LaToya was helpful and easy to contact and responded quickly. She made a point of meeting me and saying hello when I picked up my car. Great service. quickly. She made a point of meeting me and saying hello when I picked up my car. Great service. More