ToyotaTown

We were very pleased with our experience at Toyotatown. It is a very professional and top-notch establishment. The sales rep. Shawn Longworth was very friendly and helpful. He took the time to answer all It is a very professional and top-notch establishment. The sales rep. Shawn Longworth was very friendly and helpful. He took the time to answer all of our questions and was quick to get the necessary paperwork done. Shawn has a cheerful disposition and a good sense of humour. He made our experience buying a used car at Toyotatown an enjoyable one. More

Robert Dako iis very knowledgeable and honest. Only recommends maintenance or repairs that are required. Goes to bat for the customer on any warranty or servicing issues. A pleasure to deal with! recommends maintenance or repairs that are required. Goes to bat for the customer on any warranty or servicing issues. A pleasure to deal with! More

Nicole helped my fiance buy a new Prius and she was so friendly. She was very helpful and always got back to us the same day even when she was really busy. friendly. She was very helpful and always got back to us the same day even when she was really busy. More

My experience buying my new Corolla was excellent at Toyotatown. Shawn Longworth's knowledge about this vehicle was so helpful, he was able to answer all my questions and took the extra time to show m Toyotatown. Shawn Longworth's knowledge about this vehicle was so helpful, he was able to answer all my questions and took the extra time to show me the special features of this car (including syncing my phone). I will definitely recommend Shawn to my friends and relatives looking for a new or used vehicle. More

Our experience buying our Rav4 was a very pleasant one. My husband and I have shied away from conventional dealerships when purchasing vehicles in the last few years due to trust issues. We had the complet My husband and I have shied away from conventional dealerships when purchasing vehicles in the last few years due to trust issues. We had the complete opposite experience at ToyotaTown with Menat Al Bayya and Brian Komar. From the time I entered the doors 5 days ago the service was very friendly and Menat and Brian went out of their way to make buying our dream car, RAV 4, possible. Menat made sure I understood everything every step of the way before we proceeded. She trained me on the features of the car and was genuinely happy for my husband and I. I highly recommend ToyotaTown and especially Menat and Brian because they actually made buying a car fun, not frightening. More

Robert Dako has always treated me fairly and with integrity. He answers all my questions, and explains why specific parts need repair or replacement. Robert will try to find the least expensive way t integrity. He answers all my questions, and explains why specific parts need repair or replacement. Robert will try to find the least expensive way to keep my Highlander in top condition. It is important to me to feel safe in my vehicle, especially when I am driving long distances. Robert and the service team at Toyotatown London give me the confidence that my vehicle is always in good condition. More

Overall experience very favourable. Our sales rep Nicole remembered us from our initial preliminary visit a couple of months earlier (we hadn't left our names...). She was very friendly and accommodating. remembered us from our initial preliminary visit a couple of months earlier (we hadn't left our names...). She was very friendly and accommodating. I would definitely recommend her to anyone looking for a vehicle. Gwen did the paperwork and also was very friendly. We appreciated her "no-nonsense" approach regarding the "extras". The only negative was the "low-ball" offer for our trade-in (cannot fault the sales rep for that - only the person behind the deal). It made the negotiation process much more painful than it needed to be. More

Shawn was exceptional. He is very knowledgeable and provided excellent customer service. I look forward to working with him in the future and will recommend him to family and friends. provided excellent customer service. I look forward to working with him in the future and will recommend him to family and friends. More

This was our second purchase from this dealership and found the service on both occaisions to be excellent but especially so this time around working with Shawn Longworth was a pleasure he answered all found the service on both occaisions to be excellent but especially so this time around working with Shawn Longworth was a pleasure he answered all our questions and made the whole process that much easier. More

Excellent experience with Toyota and Shawn Longworth in particular. Very happy with the service. One of the decisions that made us go with Toyota was the experience with Shawn. No annoying sales pressure particular. Very happy with the service. One of the decisions that made us go with Toyota was the experience with Shawn. No annoying sales pressure just facts, helpful communication and service. His personality and jokes made the experience enjoyable. Also, after we purchased the vehicle he dealt with issues/questions we had promptly and courteously. I think Toyota is lucky to have people like Shawn. We were also considering Hyundai, but were completely turned off right from the start with the attitude of the sales person. Hoping the great service will continue and our Venza will stand the test of time. We have only had the car a week, but we love the Venza. Drives amazing, looks amazing...its beautiful. First time buying a Toyota. If it meets our expectations I dont see why we would not buy another in the future. Happy to recommend others. Thanks, Jeremy Crosskill More