ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Overall experience very favourable. Our sales rep Nicole remembered us from our initial preliminary visit a couple of months earlier (we hadn't left our names...). She was very friendly and accommodating. remembered us from our initial preliminary visit a couple of months earlier (we hadn't left our names...). She was very friendly and accommodating. I would definitely recommend her to anyone looking for a vehicle. Gwen did the paperwork and also was very friendly. We appreciated her "no-nonsense" approach regarding the "extras". The only negative was the "low-ball" offer for our trade-in (cannot fault the sales rep for that - only the person behind the deal). It made the negotiation process much more painful than it needed to be. More
Shawn was exceptional. He is very knowledgeable and provided excellent customer service. I look forward to working with him in the future and will recommend him to family and friends. provided excellent customer service. I look forward to working with him in the future and will recommend him to family and friends. More
This was our second purchase from this dealership and found the service on both occaisions to be excellent but especially so this time around working with Shawn Longworth was a pleasure he answered all found the service on both occaisions to be excellent but especially so this time around working with Shawn Longworth was a pleasure he answered all our questions and made the whole process that much easier. More
Excellent experience with Toyota and Shawn Longworth in particular. Very happy with the service. One of the decisions that made us go with Toyota was the experience with Shawn. No annoying sales pressure particular. Very happy with the service. One of the decisions that made us go with Toyota was the experience with Shawn. No annoying sales pressure just facts, helpful communication and service. His personality and jokes made the experience enjoyable. Also, after we purchased the vehicle he dealt with issues/questions we had promptly and courteously. I think Toyota is lucky to have people like Shawn. We were also considering Hyundai, but were completely turned off right from the start with the attitude of the sales person. Hoping the great service will continue and our Venza will stand the test of time. We have only had the car a week, but we love the Venza. Drives amazing, looks amazing...its beautiful. First time buying a Toyota. If it meets our expectations I dont see why we would not buy another in the future. Happy to recommend others. Thanks, Jeremy Crosskill More
Rossana was very friendly and she tried her best to give the best price for us. She gave a ride on the pick-up day as well. The first day my wife visited the dealership, she didn't really like any car bec the best price for us. She gave a ride on the pick-up day as well. The first day my wife visited the dealership, she didn't really like any car because it was when schools just started a new semester, so lots of good cars were already sold. However, she wanted to stay with Rossana because she liked her continuous communication and friendliness. I guarantee you will get the perfect car with Rossana. More
I've just bought a brand new 2014 Corolla from Toyota Town. My sales person, Chris Andryc provided exceptional customer service. He was patient, attentive and friendly. He gave me straightforward answ Town. My sales person, Chris Andryc provided exceptional customer service. He was patient, attentive and friendly. He gave me straightforward answers to all my questions. I've been to other dealerships where the sales people were too aggressive focusing on closing deals than helping customers' purchase the right vehicle for their needs. If you plan to visit Toyota Town, contact Chris, you won't be disappointed. More
My experience at Toyota-Town was extremely pleasant, and surpassed my expectations. Shawn and the staff at Toyota-Town ensured that all of my needs were met, that I was provided with exceptional customer se surpassed my expectations. Shawn and the staff at Toyota-Town ensured that all of my needs were met, that I was provided with exceptional customer service, and that everything was done to make the experience as comfortable, respectful, and stress-free as possible. I was always greeted with a friendly face and positive attitude. I would definitely recommend Shawn and the team at Toyota-Town to anyone who is interested in purchasing/leasing a Toyota. More
I just purchased a 2013 Toyota 4 Runner from Toyota Town. It was a very excellent experience and enjoyable. I highly recommend sales rep Shawn Longworth from this dealership. This was by far the best car It was a very excellent experience and enjoyable. I highly recommend sales rep Shawn Longworth from this dealership. This was by far the best car dealership experience my wife and I have had when purchasing a vehicle. We found Shawn Longworth so easy to deal with and very strait forward, that you left knowing you received a great deal. My wife and I when purchasing another vehicle in the future would go back to Toyota Town and ask for Shawn Longworth. Very happy with everything! More
Attention to details and ability to listen. Mike Manarsky demonstartated a willingness to give special attention to the situation I presented and then delivered. Great results!!! demonstartated a willingness to give special attention to the situation I presented and then delivered. Great results!!! More
Fantastic service by my Toyota Service Consultant Mr. Jason DeFelice thanks for the amazing service with all of my service needs jason comes Highly recommended!! Jason DeFelice thanks for the amazing service with all of my service needs jason comes Highly recommended!! More