ToyotaTown

I trust Todd Servant When I bring my Toyota in for service, I only deal with Todd Servant. Why? I trust him. As a single mom with very little knowledge about car maintenan When I bring my Toyota in for service, I only deal with Todd Servant. Why? I trust him. As a single mom with very little knowledge about car maintenance, I rely on Todd's expertise and advice. If Todd recommends something needs to be fixed/replaced, I always do it. I know the advice he gives to me, he would give to a member of his family. I have also been known to call and ask his advice before making an appointment or I just show up and he is always patient, friendly and knowledgable and takes care of the problem on the spot. He gives me the confidence that I am spending my money wisely and maintaining a safe vehicle. More

Superior Customer Service! I bought a 2008 Yaris off of Tony and was amazed at how seamless he made the whole process. He took the time to listen to what I wanted and explained I bought a 2008 Yaris off of Tony and was amazed at how seamless he made the whole process. He took the time to listen to what I wanted and explained all my options. He made it very easy to want to buy a car from him! More

Excellent service I have been a customer of this dealership for 16 years. Mike has been a wonderful service advisor and I truly appreciate his kindness knowledge patien I have been a customer of this dealership for 16 years. Mike has been a wonderful service advisor and I truly appreciate his kindness knowledge patience and great work ethics. He is always friendly and takes the time to listen. I appreciate his knowledge and the guidance I received from him over the years. Mike has gone out of his way helping me out on several issues. He even took time at home to write a letter for me so that I would be able to receive a manufacturers rebate after I had missed the mail in deadline. Thank you Mike. I appreciate all the great work you do for me. Eva More

ToyotaTown, London, Ontario We have been customers of ToyotaTown for many years, purchasing vehicles and having our cars serviced. We have had very positive experiences. In part We have been customers of ToyotaTown for many years, purchasing vehicles and having our cars serviced. We have had very positive experiences. In particular, we have dealt with Jason DeFelice in the Service Dept., who has always been helpful, informative, and friendly. We have also dealt with Ken Yates in Sales. Ken does not use pressure sales tactics and is honest and knowledgeable. Al Farmer in the Parts Dept. has also been very helpful. More

Exemplary service!!! After facing aggressive, hard sell tactics from the dealerships of other auto-makers, dealing with ToyotaTown (and Steve Chung, in particular) was an After facing aggressive, hard sell tactics from the dealerships of other auto-makers, dealing with ToyotaTown (and Steve Chung, in particular) was an enormous breath of fresh air. He was absolutely professional, warm, courteous and clearly motivated, not only to "make a sale" but to build a relationship with us for years to come. Our experience with Steve and ToyotaTown couldn't have been more "effortless". We will definitely encourage friends and family to meet with Steve and his colleagues at ToyotaTown the next time they're in the market for a quality motor vehicle, at a highly competitive price and the best customer service we have seen or even heard about so far. Many thanks! More

Thought we knew what we wanted, found something better! We had so many options when it came to deciding how to replace a Family vehicle, size/style/used or new....? When first coming in to Toyota Town our p We had so many options when it came to deciding how to replace a Family vehicle, size/style/used or new....? When first coming in to Toyota Town our plan was to "look". Nick Sinko approached us in a very friendly, non assertive manner and listened to our dilemna. He started us off test driving what we thought we wanted. That day we did not buy, needed to do some thinking, but Nick kept in touch and called every once in a while with some options and information that we hadn't even considered. A few weeks later after doing our research we went back, and Nick guided us through a painless process of purchasing our new vehicle, the best fit for what we needed. More

Thank you Steve!!!! It was a real pleasure buying a car from you Steve. We were treated with friendliness and he for sure knows his stuff. He is very well organized and a It was a real pleasure buying a car from you Steve. We were treated with friendliness and he for sure knows his stuff. He is very well organized and always prepared! I wouldn't hesitate to recommend you to anyone. You answered all my questions very thoroughly even before I even asked! We will for sure be back when we are ready for our next car. Thank you ^-^ More

Quality service Steve! Thank you Steve, I'm very happy with my new Scion xB and you made my experience a flawless and efficient one. Amazing customer service!! Thank you Steve, I'm very happy with my new Scion xB and you made my experience a flawless and efficient one. Amazing customer service!! More

Love my Toyota! It was a great experience buying my first vehicle from Ken Yates at Toyotatown. He went the extra mile in helping me with narrowing down my selection, It was a great experience buying my first vehicle from Ken Yates at Toyotatown. He went the extra mile in helping me with narrowing down my selection, the whole buying process and the extra licencing information I needed as I would be moving to Nova Scotia with the vehicle. The whole process was smooth and I had my vehicle within a few days.I would highly recommend Ken Yates to anyone. More

GREAT CARS GREAT SERVICE WE have been Toyota people since the early 1990'S and we have always had Ken Yates as our sales representative. He is friendly, polite, hard -working, WE have been Toyota people since the early 1990'S and we have always had Ken Yates as our sales representative. He is friendly, polite, hard -working, informative, and pays strict attention to our budget requirements. He has sold us Tercels, Carollas, Echos, and a Yaris.This time we finally got our Rav 4 and we are delighted with it. With these snowy days we find it handles so well. It is good to know that should we have any concerns Ken or the service department is just a phone call away and we know our questions will be answered promptly. Our children are also Toyota drivers. They know the worth of a dependable vehicle. We have recommended Ken and Toyota Town to our friends and they too have purchased from Ken and thanked us for leading them in their search for a great car. THANKS KEN FOR YOUR YEARS OF SERVICE TO THE EARL FAMILY!!!!!!!!!!! More