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ToyotaTown
London, ON
7,142 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,142 reviews
December 08, 2023
I have been utilizing this Toyota for many years - I’m on my 4th Toyota. I feel that in the past my service was better - this time around it felt like staff were too busy to deal with me / do the job proper my 4th Toyota. I feel that in the past my service was better - this time around it felt like staff were too busy to deal with me / do the job properly. More
by Summer-skater
December 08, 2023
Excellent salesperson, Sylvia Donovan, worked with us to lease another Toyota!!! She helped us with all aspects of returning our 2020 leased vehicle and getting into a new 2024 Toyota Corolla. lease another Toyota!!! She helped us with all aspects of returning our 2020 leased vehicle and getting into a new 2024 Toyota Corolla. More
by Train girl 1951
December 08, 2023
Jason has been amazing anything I need he is always on it and always there for me amazing work !! and always there for me amazing work !! More
by omartemraz
Employees Worked With
December 07, 2023
The service department is the best! Very efficient crew. MJ was thorough in reviewing and explaining the service/cost. Very efficient crew. MJ was thorough in reviewing and explaining the service/cost. More
by Balakkee18
Employees Worked With
December 05, 2023
The dealership was great but above all Gwen was wonderful to deal with. We would return just to deal with her. to deal with. We would return just to deal with her. More
by Em
Employees Worked With
December 04, 2023
Excellent customer service! Buying my car from ToyotaTown was a breeze. My Rav4 was delivered sooner than the expected date. Special mention to Nezir for his communication updat Buying my car from ToyotaTown was a breeze. My Rav4 was delivered sooner than the expected date. Special mention to Nezir for his communication updates, patience, and prompt reply to all my question. More
by Rawan
Employees Worked With
December 04, 2023
3rd vehicle we have now bought from Shawn Longworth. A great salesman. Shawn does a super job of explaining our new cars features. Love the dealership & love the job that Shawn does for us. A great salesman. Shawn does a super job of explaining our new cars features. Love the dealership & love the job that Shawn does for us. More
by jdballantyne145
Employees Worked With
December 04, 2023
Toyota Town got the car in quick, inspected it quickly, and didn't try to upsell any maintenance work and didn't try to upsell any maintenance work More
by ShayneStr
Employees Worked With
December 04, 2023
The work was completed in less time than expected, and they answered the questions I had they answered the questions I had More
by Danielle
Employees Worked With
December 03, 2023
Incredible experience once again! Shawn Longworth is knowledgeable, accommodating and always with a ready big welcoming smile. He made the purchasing process a breeze. This is the se Shawn Longworth is knowledgeable, accommodating and always with a ready big welcoming smile. He made the purchasing process a breeze. This is the second Rav4 we bought from him and highly recommend his expertise! Hillary Bevan had also been very helpful. Definitely endorse Toyotatown as the staff are friendly, approachable and reliable. Very happy with the excellent service done for all our cars. For an amazing experience, Shawn is the man when buying a car! Thank you from Evangeline and Noel! More
by Evangeline
